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Settlement Workers Guide to Identifying Your Client's Legal Needs: Difference between revisions
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Settlement Workers Guide to Identifying Your Client's Legal Needs (view source)
Revision as of 18:23, 13 March 2014
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An important part of a settlement worker’s job is interviewing clients to assess their needs. Clients may need help getting a job, finding housing, managing money, or dealing with a family dispute. Many of these topics have both legal and non-legal issues. As part of the assessment interview, you can help identify legal issues by asking the client to tell you more about their situation. Here are some examples: | An important part of a settlement worker’s job is interviewing clients to assess their needs. Clients may need help getting a job, finding housing, managing money, or dealing with a family dispute. Many of these topics have both legal and non-legal issues. As part of the assessment interview, you can help identify legal issues by asking the client to tell you more about their situation. Here are some examples: | ||
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==Managing | ==Managing money== | ||
A client asks about getting a credit card. Perhaps they have questions about how long it will take to pay off a card if they only pay a little, which is not a legal issue. However, if the client says: | A client asks about getting a credit card. Perhaps they have questions about how long it will take to pay off a card if they only pay a little, which is not a legal issue. However, if the client says: | ||
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==Finding a | ==Finding a job== | ||
Your client asks for help finding a new job. When you ask what happened at the previous job they could say: | Your client asks for help finding a new job. When you ask what happened at the previous job they could say: | ||