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Settlement Workers Guide to Identifying Your Client's Legal Needs: Difference between revisions
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Settlement Workers Guide to Identifying Your Client's Legal Needs (view source)
Revision as of 19:03, 13 March 2014
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An important part of a settlement worker’s job is interviewing clients to assess their needs. Clients may need help getting a job, finding housing, managing money, or dealing with a family dispute. Many of these topics have both legal and non-legal issues. As part of the assessment interview, you can help identify legal issues by asking the client to tell you more about their situation. Here are some examples: | An important part of a settlement worker’s job is interviewing clients to assess their needs. Clients may need help getting a job, finding housing, managing money, or dealing with a family dispute. Many of these topics have both legal and non-legal issues. As part of the assessment interview, you can help identify legal issues by asking the client to tell you more about their situation. Here are some examples: | ||
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::''“Our landlord told us we had to leave right away. If we don’t leave by next week he’ll call the police.”'' | ::''“Our landlord told us we had to leave right away. If we don’t leave by next week he’ll call the police.”'' | ||
You can explain that there are rules for tenants and landlords and show them what information is available online, what brochures they can get and where they can find others who can help with more information or legal advice. | You can explain that there are rules for tenants and landlords and show them what information is [[available online, what brochures they can get and where they can find others who can help with more information or legal advice. | ||