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→Step 3: File a complaint
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===Step 3: File a complaint=== | ===Step 3: File a complaint=== | ||
If you still do not get a satisfactory response from the store or company, you can file a complaint. One option you have for filing a complaint is the Better Business Bureau (BBB), which receives complaints about local businesses. Visit [http://mbc.bbb.org/consumers mbc.bbb.org/consumers] and look under "Complaints" | If you still do not get a satisfactory response from the store or company, you can file a complaint. One option you have for filing a complaint is the Better Business Bureau (BBB), which receives complaints about local businesses. Visit [http://mbc.bbb.org/consumers mbc.bbb.org/consumers] and look under "Complaints." | ||
You may also <span class="noglossary">contact</span> Consumer Protection BC for [http://www.consumerprotectionbc.ca/consumers-alias/resolving-problems information] and [http://www.consumerprotectionbc.ca/consumers-alias/help-for-how-can-we-help referrals] on where you may file a complaint about a specific business type. | You may also <span class="noglossary">contact</span> Consumer Protection BC for [http://www.consumerprotectionbc.ca/consumers-alias/resolving-problems information] and [http://www.consumerprotectionbc.ca/consumers-alias/help-for-how-can-we-help referrals] on where you may file a complaint about a specific business type. | ||