Clicklaw Training Presentation: Difference between revisions
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== Clicklaw | == Clicklaw presentation with sample notes and tips == | ||
This is an outline for trainers/presenters who want to give a presentation on Clicklaw. It provides you with notes, tips and examples that you can adapt for your audience. | |||
DRAFT May 2014 | |||
=== | === Presentation objectives === | ||
By the end of the presentation, participants will be able to describe different ways to search for legal info and help on Clicklaw and HelpMap. | By the end of the presentation, participants will be able to describe different ways to search for legal info and help on Clicklaw and HelpMap. | ||
Know how to contact Clicklaw with any feedback/questions | Know how to contact Clicklaw with any feedback/questions | ||
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Acknowledge that everyone is different, people have different search preferences for online information. | Acknowledge that everyone is different, people have different search preferences for online information. | ||
Tip: Before your presentation, test out some examples that resonate with your audience. If you’re not seeing the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the findability of the resources for your example. | |||
Examples: | |||
'''Keyword search''' | |||
Keyword search | |||
* Searches the resource details page (not the actual resource – we’re good, but we’re not that good… yet.) | * Searches the resource details page (not the actual resource – we’re good, but we’re not that good… yet.) | ||
* Good if you already have a particular term in mind | * Good if you already have a particular term in mind | ||
Browsing by topic | '''Browsing by topic''' | ||
* Taxonomy/terminology developed collaboratively by contributors | * Taxonomy/terminology developed collaboratively by contributors | ||
* Language that the public would use to describe their legal issue, rather than language that lawyers would use | * Language that the public would use to describe their legal issue, rather than language that lawyers would use | ||
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* Ability to select more than one topic | * Ability to select more than one topic | ||
Common questions | '''Common questions''' | ||
* From home page, or from search results teaser | * From home page, or from search results teaser | ||
* Resonates with many users – provides a very brief overview of the legal topic, and suggests good starting points. Helps to knit together the resources produced by multiple contributors, and provide a pathway to the information. | * Resonates with many users – provides a very brief overview of the legal topic, and suggests good starting points. Helps to knit together the resources produced by multiple contributors, and provide a pathway to the information. | ||
* Remind your audience that we welcome suggestions for more common questions – if there’s a question you get all the time, let us know! | * Remind your audience that we welcome suggestions for more common questions – if there’s a question you get all the time, let us know! | ||
By language | '''By language''' | ||
* Many PLEI resources and some services are available in other languages. | * Many PLEI resources and some services are available in other languages. | ||
* Access the languages via the header, filter on the search results page, or in the resource/service description | * Access the languages via the header, filter on the search results page, or in the resource/service description | ||
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* Includes a link to English version too so you can review the information you’re giving to your client. | * Includes a link to English version too so you can review the information you’re giving to your client. | ||
By location | '''By location''' | ||
* For the HelpMap service, you can see what’s available in a particular community. | * For the HelpMap service, you can see what’s available in a particular community. | ||
* Especially useful if you’re helping a client from another community | * Especially useful if you’re helping a client from another community | ||
* Also good to see what’s in your own community | * Also good to see what’s in your own community | ||
How to contact us | === How to contact us === | ||
If something’s missing, let us know! Contact us on the website. | If something’s missing, let us know! Contact us on the website. | ||
Recap | '''Recap''' | ||
Trusted, current legal information and services that you can find through Clicklaw. Information is maintained by contributor organizations and Clicklaw editorial team. | Trusted, current legal information and services that you can find through Clicklaw. Information is maintained by contributor organizations and Clicklaw editorial team. | ||
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Single digital source is the base for the print/ebook formats. As the information on the wikiplatform changes, the pdf/ebook versions are automatically updated every 2 hours, so you’re getting the most current version. Makes it easy to have multiple formats from a single digital source. | Single digital source is the base for the print/ebook formats. As the information on the wikiplatform changes, the pdf/ebook versions are automatically updated every 2 hours, so you’re getting the most current version. Makes it easy to have multiple formats from a single digital source. | ||
LawMatters | == LawMatters == | ||
Every single public library in BC has a legal collection, developed with assistance from Courthouse Libraries BC. Each collection is unique, based on community needs. They include print copies of many (all?) of the Clicklaw Wikibook titles. | Every single public library in BC has a legal collection, developed with assistance from Courthouse Libraries BC. Each collection is unique, based on community needs. They include print copies of many (all?) of the Clicklaw Wikibook titles. | ||
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Other ways LawMatters supports communities – training for public librarians, community forums, etc. | Other ways LawMatters supports communities – training for public librarians, community forums, etc. | ||
== Courthouse Libraries BC services == | |||
At locations, services include: | At locations, services include: | ||
* Public access computers | |||
* Access to subscription databases that are free | |||
* Access to collection – public can use during hours that we’re open (but can’t borrow…) | |||
Our goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue. | Our goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue. | ||
'''Wrap up''' | |||
Invite questions – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them | Now you can | ||
* Describe different ways to search for legal info and help on Clicklaw and HelpMap | |||
* Know how to contact Clicklaw with feedback/comments. | |||
Tip: One way to do this is by asking people to tell you what they’ve learned. Who can name one way to search for legal information on Clicklaw? | |||
Tip: Invite questions and feedback – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them. |