Difference between revisions of "Making a Purchase"

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No change in size ,  00:55, 15 March 2013
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===Step 2: Be ready to keep notes on what happens===
===Step 2: Be ready to keep notes on what happens===


* '''Who''' did you talk to? (ask for the person's name or title - sales clerk, manager, etc.)
* '''Who''' did you talk to? (Ask for the person's name or title - sales clerk, manager, etc.)
* '''When''' did you talk to them?
* '''When''' did you talk to them?
* '''What''' did you tell them:  
* '''What''' did you tell them:  
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