Difference between revisions of "Income Assistance: Reconsiderations and Appeals"

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===1. Reconsideration by the Ministry – the first review level===
===1. Reconsideration by the Ministry – the first review level===
If you disagree with a Ministry decision, first discuss it with the Ministry person who made it. If you’re still unhappy with the decision, ask for a reconsideration of it. The Ministry will give you a package with a Request for Reconsideration form to complete. It’s a good idea to get some help completing this form (sources of help are listed at the end of this script).
If you disagree with a Ministry decision, first discuss it with the Ministry person who made it. If you’re still unhappy with the decision, ask for a reconsideration of it. The Ministry will give you a package with a ''Request for Reconsideration'' form to complete. It’s a good idea to get some help completing this form (sources of help are listed at the end of this script).


Not every decision can be reconsidered. But if you are not sure about your case, complete a Request for Reconsideration form and give it to the Ministry. A reconsideration officer will tell you if the decision can be reconsidered. The Ministry website has more on this at www.hsd.gov.bc.ca/publicat/bcea/appeal.htm.
Not every decision can be reconsidered. But if you are not sure about your case, complete a ''Request for Reconsideration'' form and give it to the Ministry. A reconsideration officer will tell you if the decision can be reconsidered. The Ministry website has more on this at [http://www.hsd.gov.bc.ca/publicat/bcea/appeal.htm www.hsd.gov.bc.ca/publicat/bcea/appeal.htm].


====How long do you have to submit the reconsideration form?====
====How long do you have to submit the reconsideration form?====
You have to sign and return the Request for Reconsideration form within 20 business days from when the Ministry first notified you of its decision. Include any other documents and evidence you need to support your case – but you can’t submit any new documents after the decision is made. If you need more time to collect documents, ask for it when you give the signed form to the Ministry. You can ask for an extension of up to 10 business days.
You have to sign and return the ''Request for Reconsideration'' form within 20 business days from when the Ministry first notified you of its decision. Include any other documents and evidence you need to support your case – but you can’t submit any new documents after the decision is made. If you need more time to collect documents, ask for it when you give the signed form to the Ministry. You can ask for an extension of up to 10 business days.


====What is a reconsideration or appeal supplement?====
====What is a reconsideration or appeal supplement?====
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====When is the reconsideration decision made?====
====When is the reconsideration decision made?====
A reconsideration officer at the Ministry will review your request and make a new decision about your case. The new decision will be mailed to you within 10 business days after the Ministry receives your signed reconsideration request (or within 20 days if you got an extension). Included with the new decision is a Notice of Appealform to use if you disagree with the new decision and want to appeal it.
A reconsideration officer at the Ministry will review your request and make a new decision about your case. The new decision will be mailed to you within 10 business days after the Ministry receives your signed reconsideration request (or within 20 days if you got an extension). Included with the new decision is a ''Notice of Appeal'' form to use if you disagree with the new decision and want to appeal it.


===2. Appeal to the Employment and Assistance Appeal Tribunal – the second review level===
===2. Appeal to the Employment and Assistance Appeal Tribunal – the second review level===
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