Difference between revisions of "Making a Purchase"

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{{Consumer Law Guide TOC}}  
{{Consumer Law Wikibook TOC}}  
Suppose you bought something and you are not satisfied with it. What can you do? You have the right to make a complaint when something that you bought:
Suppose you bought something and you are not satisfied with it. What can you do? You have the right to make a complaint when something that you bought:
* did not do what it said it would do, or
* did not do what it said it would do, or
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If you cannot solve the problem, your next step may be to make a claim in '''Small Claims Court'''. To find out how to make a claim in Small Claims Court, go to [http://www.clicklaw.bc.ca http://www.clicklaw.bc.ca], and type in "Small Claims" in the search box. The site links you to a [http://www.clicklaw.bc.ca/resource/1514 video about Small Claims Court] available in Chinese, Punjabi, Vietnamese, and English, among other resources.
If you cannot solve the problem, your next step may be to make a claim in '''Small Claims Court'''. To find out how to make a claim in Small Claims Court, go to [http://www.clicklaw.bc.ca http://www.clicklaw.bc.ca], and type in "Small Claims" in the search box. The site links you to a [http://www.clicklaw.bc.ca/resource/1514 video about Small Claims Court] available in Chinese, Punjabi, Vietnamese, and English, among other resources.


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