Seniors' Rights and Elder Abuse: Difference between revisions
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Seniors' Rights and Elder Abuse (view source)
Revision as of 23:42, 18 February 2015
, 18 February 2015→Who can help if you are being mistreated (or if an older adult you know is mistreated)?
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===Who can help if you are being mistreated (or if an older adult you know is mistreated)?=== | ===Who can help if you are being mistreated (or if an older adult you know is mistreated)?=== | ||
*Designated Agency: Contact a Designated Agency to report abuse or neglect of an adult. Designated agencies are the regional health authorities, the | *'''[http://www.trustee.bc.ca/documents/STA/Designated_Agencies_Contacts_sept_2011.pdf Designated Agency]''': Contact a Designated Agency to report abuse or neglect of an adult. Designated agencies are the regional health authorities, the | ||
Providence Health Care Society, and Community Living BC (for adults with developmental disabilities). Call the Health Information Line at 1.800.465.4911 and ask for your regional health authority. | Providence Health Care Society, and Community Living BC (for adults with developmental disabilities). Call the Health Information Line at 1.800.465.4911 and ask for your regional health authority. | ||
*Public Guardian and Trustee of BC: Contact this office to report abuse or neglect of an adult. Call 604.660.4444 in Vancouver. Elsewhere in BC, call Service BC at 1.800.663.7867 (toll-free) and ask to be transferred to this office. They have a list of who to call to help an adult get support and to report abuse or neglect. | *'''[http://www.trustee.bc.ca/services/services-to-adults/Pages/abuse-neglect.aspx Public Guardian and Trustee of BC]''': Contact this office to report abuse or neglect of an adult. Call 604.660.4444 in Vancouver. Elsewhere in BC, call Service BC at 1.800.663.7867 (toll-free) and ask to be transferred to this office. They have a list of who to call to help an adult get support and to report abuse or neglect. | ||
*Patient Care Quality Office: Each health authority must have a “patient care quality office” to handle complaints about the quality of patient care. Health authorities also have [http://www.patientcarequalityreviewboard.ca/makecomplaint.html patient care quality review boards] to review the treatment of complaints. These complaint offices and review boards operate under the Patient Care Quality Review Board Act. | *'''Patient Care Quality Office''': Each health authority must have a “patient care quality office” to handle complaints about the quality of patient care. Health authorities also have [http://www.patientcarequalityreviewboard.ca/makecomplaint.html patient care quality review boards] to review the treatment of complaints. These complaint offices and review boards operate under the ''Patient Care Quality Review Board Act''. | ||
*Office of the Assisted Living Registrar (OALR): The OALR investigates complaints about the health and safety of assisted living residences. Call 250.952.1369 or 1.866.714.3378 (toll-free). | *'''[http://www.health.gov.bc.ca/assisted/complaints.html Office of the Assisted Living Registrar (OALR)]''': The OALR investigates complaints about the health and safety of assisted living residences. Call 250.952.1369 or 1.866.714.3378 (toll-free). | ||
*BC Centre for Elder Advocacy & Support: This agency provides education, support and advocacy for older adults. Call 604.437.1940 in Vancouver or toll-free 1.866.437.1940 elsewhere in BC. | *'''[http://www.bcceas.ca/ BC Centre for Elder Advocacy & Support]''': This agency provides education, support and advocacy for older adults. Call 604.437.1940 in Vancouver or toll-free 1.866.437.1940 elsewhere in BC. | ||
*Seniors Health Care Support Line: If you are concerned with the care and service provided to you or a family member by a health authority, call the Seniors Health Care Support Line at 1.877.952.3181. The website also has links to many programs and services. | *'''[http://www2.gov.bc.ca/gov/topic.page?id=B69F495A453741E5BC82E15D47C659C1 Seniors Health Care Support Line]''': If you are concerned with the care and service provided to you or a family member by a health authority, call the Seniors Health Care Support Line at 1.877.952.3181. The website also has links to many programs and services. | ||
*Protection from elder abuse and neglect explains where to get help. | *'''[http://www2.gov.bc.ca/gov/topic.page?id=31E45F6D04A74FBF96C37540B2B4E483 Protection from elder abuse and neglect]''' explains where to get help. | ||
===What happens if you report elder abuse?=== | ===What happens if you report elder abuse?=== | ||