Problem with a Purchase: Difference between revisions
Jump to navigation
Jump to search
→What if you can’t return the goods?
Dial-A-Law (talk | contribs) |
Dial-A-Law (talk | contribs) |
||
| Line 47: | Line 47: | ||
==What if you can’t return the goods?== | ==What if you can’t return the goods?== | ||
Tell the seller in writing that you’re rejecting and returning the goods. Act fast. If the seller won’t give you a replacement or refund, leave the defective goods with the seller, and get a dated receipt for them. Then make your complaint to the store’s customer complaint department. If you still don’t get any solution, complain to the president of the company and tell the company in writing that you will sue. To do that, you can see a lawyer for legal advice. Or you can sue on your own. If your claim is $25,000 or less, you can sue in [http://www.provincialcourt.bc.ca/types-of-cases/small-claims-matters Small Claims Court]. [http://www.cbabc.org/For-the-Public/Dial-A-Law/Scripts/Small-Claims-Court 165 to 169] have more on suing in Small Claims Court. For more than $25,000, you have to sue in [http://www.courts.gov.bc.ca/supreme_court/ BC Supreme Court]. You should get legal advice before doing that. | Tell the seller in writing that you’re rejecting and returning the goods. Act fast. If the seller won’t give you a replacement or refund, leave the defective goods with the seller, and get a dated receipt for them. Then make your complaint to the store’s customer complaint department. If you still don’t get any solution, complain to the president of the company and tell the company in writing that you will sue. To do that, you can see a lawyer for legal advice. Or you can sue on your own. If your claim is $25,000 or less, you can sue in [http://www.provincialcourt.bc.ca/types-of-cases/small-claims-matters Small Claims Court]. Scripts [http://www.cbabc.org/For-the-Public/Dial-A-Law/Scripts/Small-Claims-Court 165 to 169] have more on suing in Small Claims Court. For more than $25,000, you have to sue in [http://www.courts.gov.bc.ca/supreme_court/ BC Supreme Court]. You should get legal advice before doing that. | ||
==Research your purchase== | ==Research your purchase== | ||