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Clicklaw Training Presentation (view source)
Revision as of 22:25, 14 December 2016
, 22:25, 14 December 2016no edit summary
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=== Presentation objectives === | === Presentation objectives === | ||
This presentation is meant to help trainers/presenters provide a concise and short overview of Clicklaw. It provides you with a PowerPoint presentation, notes, tips and examples that you can adapt for your audience. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting: | |||
* Common Questions | * Common Questions | ||
* HelpMap | * HelpMap | ||
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=== Slide 2 Courthouse Libraries BC Programs === | === Slide 2 Courthouse Libraries BC Programs === | ||
Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four. | Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four. | ||
==== Clicklaw ==== | |||
Clicklaw doesn't create legal content, but rather, provides access to resources from various PLEI organizations across BC. | |||
==== Clicklaw Wikibooks ==== | |||
Clicklaw Wikibooks are collaboratively developed, plain-language legal publications that are published online and can be easily printed. | |||
==== LawMatters ==== | |||
Every single public library in BC has a legal collection, developed with assistance from Courthouse Libraries BC. Each collection is unique, based on community needs. They include print copies of many of the Clicklaw Wikibook titles. LawMatters also provides training for public librarians and community legal information forums, among other projects. | |||
==== Courthouse Libraries BC ==== | ==== Courthouse Libraries BC ==== | ||
At Courthouse Libraries BC locations, services include: | At Courthouse Libraries BC locations, services include: | ||
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* Access to subscription databases to look up case law and other legal tools | * Access to subscription databases to look up case law and other legal tools | ||
* Access to collection – public can use during hours that we’re open (Can pay for photocopying, but can’t borrow…) | * Access to collection – public can use during hours that we’re open (Can pay for photocopying, but can’t borrow…) | ||
CLBC's goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue. | |||
=== Slide 3 Clicklaw === | === Slide 3 Clicklaw === | ||
http://www.clicklaw.bc.ca | http://www.clicklaw.bc.ca | ||
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# By location (on the HelpMap) | # By location (on the HelpMap) | ||
Acknowledge that everyone is different, people have different search preferences for online information. The taxonomy/terminology uses plain language that the public would use to describe their legal issue, rather than complex legal terminology. | Acknowledge that everyone is different, people have different search preferences for online information. The taxonomy/terminology uses plain language that the public would use to describe their legal issue, rather than complex legal terminology. You can sort results by relevancy, most viewed, alphabetically, and the date the resource was last reviewed for currency. | ||
{{Tipsbox | {{Tipsbox | ||
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* Especially useful if you’re helping a client from another community | * Especially useful if you’re helping a client from another community | ||
* Also good to see what’s in your own community | * Also good to see what’s in your own community | ||
* The HelpMap also links to the [https://www.clicklaw.bc.ca/content/talktosomeone Find Someone to Talk to] page to find personal help. | |||
=== Slide 5 Common Questions and HelpMap === | === Slide 5 Common Questions and HelpMap === | ||
Common Questions are FAQs that Courthouse Libraries BC frontline staff | Common Questions are FAQs that Courthouse Libraries BC frontline staff create, based on real life questions that are repeatedly asked by the public. Often, they are good starting points and some contain more substantive information, like many of the questions related to probate. | ||
HelpMap Services are clinics, phone lines, and other services where your client can talk to a real live person about their issue. | HelpMap Services are clinics, phone lines, and other services where your client can talk to a real live person about their issue. | ||