Difference between revisions of "My Car Broke Down and the Dealer Won't Fix It"

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== First steps ==
== First steps ==
# Start by contacting the seller and explaining the problem. The seller may offer to fix or replace your car.
# Start by contacting the seller and explaining the problem. The seller may offer to fix or replace your car.
# If you can’t reach an agreement with the seller, you may decide to report the circumstances to [[Consumer Protection BC]] or the Better Business Bureau.
# If you bought the car from a dealer, [http://mvsabc.com/v1/wp-content/uploads/2015/02/2015-04-20_Consumer-Complaint-Form_Version-6_Fillable_FINAL_with-consent.pdf file a complaint] with the Vehicle Sales Authority of BC. They license and regulate car dealers in BC.   
# If you bought from a car dealer, [http://mvsabc.com/v1/wp-content/uploads/2015/02/2015-04-20_Consumer-Complaint-Form_Version-6_Fillable_FINAL_with-consent.pdf file a complaint] with the Vehicle Sales Authority of BC. They license and regulate car dealers in BC.   
# Report the circumstances to a consumer agency such as the Better Business Bureau or [[Consumer Protection BC]].
# If the seller claims that any of your statutory rights don’t apply, speak with a lawyer.
# If the seller claims that any of your statutory rights don’t apply, speak with a lawyer.


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