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Difference between revisions of "If There Are Consumer Problems"
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If There Are Consumer Problems (view source)
Revision as of 03:30, 25 April 2017
, 03:30, 25 April 2017no edit summary
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* what you want them to do to resolve the problem | * what you want them to do to resolve the problem | ||
You should give a time frame for them to address the problem. Usually 10 working days is sufficient. You can write something like this: | You should give a time frame for them to address the problem. Usually 10 working days is sufficient. You can write something like this: | ||
<BLOCKQUOTE>''I look forward to your reply and to resolving the problem, and will wait until ___________________ [date] before taking my next step. Please contact me as soon as possible at the above address or by telephone at ____________.''</BLOCKQUOTE> | |||
You can also say what you will do next if they do not address the problem. For example, you might say that your next step will be to file a complaint with the Better Business Bureau or Consumer Protection BC, or to seek legal advice. | You can also say what you will do next if they do not address the problem. For example, you might say that your next step will be to file a complaint with the Better Business Bureau or Consumer Protection BC, or to seek legal advice. | ||
