If There Are Consumer Problems: Difference between revisions
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→Step 4. Send a complaint letter
Drew Jackson (talk | contribs) |
Drew Jackson (talk | contribs) |
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You should give a time frame for them to address the problem. Usually 10 working days is sufficient. You can write something like this: | You should give a time frame for them to address the problem. Usually 10 working days is sufficient. You can write something like this: | ||
:''I look forward to your reply and to resolving the problem, and will wait until ___________________ [date] before taking my next step. Please contact me as soon as possible at the above address or by telephone at ____________.'' | |||
You can also say what you will do next if they do not address the problem. For example, you might say that your next step will be to file a complaint with the Better Business Bureau or Consumer Protection BC, or to seek legal advice. | You can also say what you will do next if they do not address the problem. For example, you might say that your next step will be to file a complaint with the Better Business Bureau or Consumer Protection BC, or to seek legal advice. | ||
{{PLSTipsbox | {{PLSTipsbox | ||
| text = See www.peopleslawschool.ca for letter templates and further tips on how to write a complaint letter. | | text = See [http://www.peopleslawschool.ca www.peopleslawschool.ca] for letter templates and further tips on how to write a complaint letter. | ||
}} | }} | ||