Difference between revisions of "Opting Out and Cooling-off Periods"

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Many consumers believe they can only cancel door-to-door sales contracts. However, the terms of the ''Business Practices and Consumer Protection Act'' actually apply to a wider range of transactions. The Act’s cancellation provisions apply to “'''direct sales contracts'''” — contracts for goods and services entered into in person at a place other than the supplier’s permanent place of business. This covers door-to-door sales and other situations.
Many consumers believe they can only cancel door-to-door sales contracts. However, the terms of the ''Business Practices and Consumer Protection Act'' actually apply to a wider range of transactions. The Act’s cancellation provisions apply to “'''direct sales contracts'''” — contracts for goods and services entered into in person at a place other than the supplier’s permanent place of business. This covers door-to-door sales and other situations.


If a direct seller makes a sale somewhere other than a permanent place of business, s. 21(1) says a consumer has 10 days after the date that the consumer receives the contract to cancel the contract (longer in some instances). This means that if a consumer receives a copy of a direct sales contract on February 1, for example, the consumer has up to and including February 11 to cancel.
If a direct seller makes a sale somewhere other than a permanent place of business, section 21(1) says a consumer has 10 days after the date that the consumer receives the contract to cancel the contract (longer in some instances). This means that if a consumer receives a copy of a direct sales contract on February 1, for example, the consumer has up to and including February 11 to cancel.


A consumer may cancel a direct sales contract not later than one year after the date the consumer receives a copy of the contract if:
A consumer may cancel a direct sales contract not later than one year after the date the consumer receives a copy of the contract if:
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