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Difference between revisions of "If You Have a Problem with a Doctor"
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If You Have a Problem with a Doctor (view source)
Revision as of 19:47, 29 March 2019
, 19:47, 29 March 2019→Step 3. The College investigates the complaint
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===Step 3. The College investigates the complaint=== | ===Step 3. The College investigates the complaint=== | ||
The College of Physicians and Surgeons investigates every complaint it receives. It typically reviews the patient’s medical records, and asks the doctor and any other health care providers involved to respond to the complaint. It may get more information from the person making the complaint and other people, including experts. | The College of Physicians and Surgeons investigates every complaint it receives. It typically reviews the patient’s medical records, and asks the doctor and any other health care providers involved to respond to the complaint. It may get more information from the person making the complaint (called the “complainant”) and other people, including experts. | ||
A committee of the College, made up of doctors and members of the public, assesses every complaint. The committee provides a written decision on the complaint. They may (among other things): | A committee of the College, made up of doctors and members of the public, assesses every complaint. The committee provides a written decision on the complaint. They may (among other things): | ||