Notifications to Contributors if Users Leave Feedback: Difference between revisions
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Notifications to Contributors if Users Leave Feedback (view source)
Revision as of 19:58, 6 December 2019
, 6 December 2019→When Feedback Triggers an Email Alert
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==When Feedback Triggers an Email Alert== | ==When Feedback Triggers an Email Alert== | ||
Clicklaw Wikibooks administrators will set editors to receive email alerts when users leave feedback on pages they are responsible for. Over the years we have observed that feedback is only occasionally left on a page. Most individual editors will not receive more than a couple emails per month. | |||
The process is automated, and there are two types of email notifications editors and contributor organizations can expect to receive: | The process is automated, and there are two types of email notifications editors and contributor organizations can expect to receive: | ||
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#reminders for old, unresolved feedback items | #reminders for old, unresolved feedback items | ||
Alerts for ''new feedback'' will trigger within a couple minutes of the feedback being left. ''Reminder emails'' will be sent monthly if there is feedback that the editor or administrator has not marked as ''resolved''. | Alerts for ''new feedback'' will trigger within a couple minutes of the feedback being left. ''Reminder emails'' will be sent monthly if there is feedback that the editor or administrator has not marked as ''resolved''. | ||
==What to do with New Feedback Emails== | ==What to do with New Feedback Emails== | ||
