Review of Administrative Decisions for Public Complaints (5:III): Difference between revisions

Disputes with government agencies can often be resolved through informal communication.  Agencies often make initial decisions based on misperceptions, without all relevant information.  Sometimes the most difficult part of an advocate’s job is to locate the person making the decision or someone in a position to review the decision.  Before pursuing more drastic (and often expensive) avenues, try to locate this person and ensure that they have been provided with all relevant information.

Most government agencies have some sort of formal review process.  Some agencies have little difference between formal and informal review, while others have sophisticated, published processes that closely resemble courtroom procedure.  Whatever the problem is and whichever government player is involved, be sure to research the review process before launching a formal appeal.  Factors such as cost, location of the hearing, type of submissions heard, and evidence required will all affect the choice of whether to pursue a resolution through the formal review process.