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** [[Introduction to Public Complaints Procedures (5:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]{{·}}[[Steps to Take regarding Public Complaints (5:III)|III. Steps to Take]]{{·}}[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]{{·}}[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]{{·}}[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]{{·}}[[The Right to Vote (5:VII)|VII. The Right to Vote]]{{·}}[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]{{·}}[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]{{·}}[[Complaints Regarding Other Colleges and Universities (5:X)|X. Complaints Regarding Other Colleges and Universities]]{{·}}[[Complaints against Doctors (5:XI)|XI. Complaints against Doctors]]{{·}}[[Complaints against Lawyers (5:XII)|XII. Complaints against Lawyers]]{{·}}[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]{{·}}[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]] | ** [[Introduction to Public Complaints Procedures (5:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]{{·}}[[Steps to Take regarding Public Complaints (5:III)|III. Steps to Take]]{{·}}[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]{{·}}[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]{{·}}[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]{{·}}[[The Right to Vote (5:VII)|VII. The Right to Vote]]{{·}}[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]{{·}}[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]{{·}}[[Complaints Regarding Other Colleges and Universities (5:X)|X. Complaints Regarding Other Colleges and Universities]]{{·}}[[Complaints against Doctors (5:XI)|XI. Complaints against Doctors]]{{·}}[[Complaints against Lawyers (5:XII)|XII. Complaints against Lawyers]]{{·}}[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]{{·}}[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]] | ||
*'''Chapter Six - Human Rights''' | *'''Chapter Six - Human Rights''' | ||
** [[Introduction to Human Rights (6:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Human Rights (6:II)|II. Governing Legislation and Resources]]{{·}}[[BC Human Rights Code (6:III)|III. BC Human Rights Code]]{{·}}[[Canadian Human Rights Act (6:IV)|IV. Canadian Human Rights Act]]{{·}}[[BC Civil Rights Protection Act (6:V)|V. BC Civil Rights Protection Act]]{{·}}[[Rights of the Child (6:VI)|VI. Rights of the Child]]{{·}}[[LSLAP's Role in Human Rights Proceedings (6:VII)|VII. LSLAP's Role]] | ** {{·}}[[Introduction to Human Rights (6:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Human Rights (6:II)|II. Governing Legislation and Resources]]{{·}}[[BC Human Rights Code (6:III)|III. BC Human Rights Code]]{{·}}[[Canadian Human Rights Act (6:IV)|IV. Canadian Human Rights Act]]{{·}}[[BC Civil Rights Protection Act (6:V)|V. BC Civil Rights Protection Act]]{{·}}[[Rights of the Child (6:VI)|VI. Rights of the Child]]{{·}}[[LSLAP's Role in Human Rights Proceedings (6:VII)|VII. LSLAP's Role]]{{·}}[[Alternative Processes for Indigenous Complainants in Human Rights Proceedings (6:VIII)|VIII. Indigenous Complainants]]{{·}}[[Online Mediations and Hearings for Human Rights Complaints (6:IX)|IX. Online Mediations & Hearings]] | ||
*'''Chapter Seven - Workers' Compensation''' | *'''Chapter Seven - Workers' Compensation''' | ||
** [[Introduction to Workers' Compensation (7:I)|I. Introduction]]{{·}}[[Governing Legislation, Policy and Guidelines for Workers' Compensation (7:II)|II. Governing Legislation, Policy & Guidelines]]{{·}}[[Introduction to Compensation Claims for Injured Workers (7:III)|III. Introduction to Compensation Claims for Injured Workers]]{{·}}[[LSLAP's Role at the Initial Decision Level for Workers' Compensation Claims (7:IV)|IV. LSLAP's Role at the Initial Decision Level]]{{·}}[[Limitation Periods and Timing of Decisions for Workers' Compensation (7:V)|V. Limitation Periods and Timing of Decisions]]{{·}}[[Making a Worker's Compensation Claim (7:VI)|VI. Making a Claim]]{{·}}[[The Worker's Compensation Claim Acceptance Process (7:VII)|VII. The Claim Acceptance Process]]{{·}}[[Worker Status for Workers' Compensation (7:VIII)|VIII. Worker Status]]{{·}}[[Disability and Causation in Workers' Compensation (7:IX)|IX. Disability and Causation]]{{·}}[[Time Limits and Procedures in Workers' Compensation (7:X)|X. Time Limits and Procedures]]{{·}}[[Workers' Compensation Claim Benefits (7:XI)|XI. Claim Benefits]]{{·}}[[Appeals in Worker's Compensation Claims (7:XII)|XII. Appeals]]{{·}}[[Health and Safety Regulations in the Workplace (7:XIII)|XIII. Health and Safety Regulations in the Workplace]]{{·}}[[Assessments of Employers for Workers' Compensation (7:XIV)|XIV. Assessments of Employers]]{{·}}[[The WCB Fair Practices Officer (7:XV)|XV. The WCB Fair Practices Officer]]{{·}}[[List of Abbreviations regarding Workers' Compensation (7:App A)|Appendix A: Abbreviations]]{{·}}[[List of Cases Regarding Workers' Compensation (7:App B)|Appendix B: List of Cases]]{{·}}[[Workers' Compensation Referrals (7:App C)|Appendix C: Referrals]]{{·}}[[Workers' Compensation Resources (7:App D)|Appendix D: Resources]]{{·}}[[Claims Process Flowchart for Workers' Compensation (7:App E)|Appendix E: Claims Process]]{{·}}[[Checklist for Workers' Compensation Interviews (7:App F)|Appendix F: Checklist for Interviews]]{{·}}[[Checklist for Workers' Compensation Review Division Appeals (7:App G)|Appendix G: Checklist for Appeals]]{{·}}[[Sample Authorization by Worker or Dependent Form (7:App H)|Appendix H: Sample Authorization Form]] | ** [[Introduction to Workers' Compensation (7:I)|I. Introduction]]{{·}}[[Governing Legislation, Policy and Guidelines for Workers' Compensation (7:II)|II. Governing Legislation, Policy & Guidelines]]{{·}}[[Introduction to Compensation Claims for Injured Workers (7:III)|III. Introduction to Compensation Claims for Injured Workers]]{{·}}[[LSLAP's Role at the Initial Decision Level for Workers' Compensation Claims (7:IV)|IV. LSLAP's Role at the Initial Decision Level]]{{·}}[[Limitation Periods and Timing of Decisions for Workers' Compensation (7:V)|V. Limitation Periods and Timing of Decisions]]{{·}}[[Making a Worker's Compensation Claim (7:VI)|VI. Making a Claim]]{{·}}[[The Worker's Compensation Claim Acceptance Process (7:VII)|VII. The Claim Acceptance Process]]{{·}}[[Worker Status for Workers' Compensation (7:VIII)|VIII. Worker Status]]{{·}}[[Disability and Causation in Workers' Compensation (7:IX)|IX. Disability and Causation]]{{·}}[[Time Limits and Procedures in Workers' Compensation (7:X)|X. Time Limits and Procedures]]{{·}}[[Workers' Compensation Claim Benefits (7:XI)|XI. Claim Benefits]]{{·}}[[Appeals in Worker's Compensation Claims (7:XII)|XII. Appeals]]{{·}}[[Health and Safety Regulations in the Workplace (7:XIII)|XIII. Health and Safety Regulations in the Workplace]]{{·}}[[Assessments of Employers for Workers' Compensation (7:XIV)|XIV. Assessments of Employers]]{{·}}[[The WCB Fair Practices Officer (7:XV)|XV. The WCB Fair Practices Officer]]{{·}}[[List of Abbreviations regarding Workers' Compensation (7:App A)|Appendix A: Abbreviations]]{{·}}[[List of Cases Regarding Workers' Compensation (7:App B)|Appendix B: List of Cases]]{{·}}[[Workers' Compensation Referrals (7:App C)|Appendix C: Referrals]]{{·}}[[Workers' Compensation Resources (7:App D)|Appendix D: Resources]]{{·}}[[Claims Process Flowchart for Workers' Compensation (7:App E)|Appendix E: Claims Process]]{{·}}[[Checklist for Workers' Compensation Interviews (7:App F)|Appendix F: Checklist for Interviews]]{{·}}[[Checklist for Workers' Compensation Review Division Appeals (7:App G)|Appendix G: Checklist for Appeals]]{{·}}[[Sample Authorization by Worker or Dependent Form (7:App H)|Appendix H: Sample Authorization Form]] | ||
