Difference between revisions of "Miscellaneous Consumer Protection Legal Information (11:VIII)"

Miscellaneous Consumer Protection Legal Information (11:VIII) (view source)

No change in size , 21:17, 4 October 2022

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 *$1,000 if more than 9 hours of delay
 |-
-| '''Standard of Treatment for denial of boarding''' || No standard of treatment required by the regulations || before a passenger boards the flight reserved as part of an alternate travel arrangement, provide them with the following treatment free of charge:
+| '''Standard of Treatment for denial of boarding''' || No standard of treatment required by the regulations || Before a passenger boards the flight reserved as part of an alternate travel arrangement, provide them with the following treatment free of charge:
 #food and drink in reasonable quantities, taking into account the length of the wait, the time of day and the location of the passenger; and
 #access to a means of communication.
 If a benefit is offered in exchange for a passenger giving up their seat, the carrier must provide the passenger a written confirmation before the flight departs
-| before a passenger boards the flight reserved as part of an alternate travel arrangement, provide them with the following treatment free of charge:
+| Before a passenger boards the flight reserved as part of an alternate travel arrangement, provide them with the following treatment free of charge:
 #food and drink in reasonable quantities, taking into account the length of the wait, the time of day and the location of the passenger; and
 #access to a means of communication.