Where to Get Help for Consumer Law Essentials

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Here are options for further information and assistance with consumer problems.

Access Pro Bono

Volunteer lawyers provide free legal advice to qualifying persons who cannot obtain legal aid or afford a lawyer.

Lower Mainland: 604-878-7400
Toll-free: 1-877-762-6664
www.accessprobono.ca

Better Business Bureau of Mainland British Columbia

A non-profit organization that assists people in the Lower Mainland and interior BC in finding businesses they can trust.

Toll-free: 1-888-803-1222
contactus@mbc.bbb.org
www.mbc.bbb.org

Better Business Bureau of Vancouver Island

A non-profit organization that assists people on Vancouver Island in finding businesses they can trust.

Toll-free: 1-877-826-4222
info@vi.bbb.org
www.vi.bbb.org

Competition Bureau

A federal agency that helps consumers make informed purchasing decisions. They help combat deceptive selling practices and scams.  

Toll-free: 1-800-348-5358
Toll-free TTY: 1-800-642-3844 (for hard of hearing)
www.competitionbureau.gc.ca

Consumer Protection BC

A non-profit organization that helps protect consumers in BC. They provide assistance and investigate complaints relating to certain types of consumer problems and contracts.

Toll-free: 1-888-564-9963
info@consumerprotectionbc.ca
www.consumerprotectionbc.ca

Lawyer Referral Service

A service of Access Pro Bono, offering referrals to lawyers who can provide a free half-hour consultation.

Lower Mainland: 604-687-3221
Toll-free: 1-800-663-1919
lawyerreferral@accessprobono.ca
www.lrsbc.org



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