Governing Legislation and Resources for Public Complaints (5:II)

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A. General

1. Legislation

Federal Courts Act, RSC 1985, c F-7.

Judicial Review Procedure Act, RSBC 1996, c 241.

2. Resources

David Mossop, Kendra Milne & Jess Hadley, Representing Yourself in a Judicial Review, 2d ed (Vancouver: Community Legal Assistance Society, 2010), online: <clasbc.net/publications>.

The Ombudsperson of BC website: http://www.ombudsman.bc.ca.

B. Privacy or Access to Information

1. Legislation

Access to Information Act, RSC 1985, c A-1.

Freedom of Information and Protection of Privacy Act, RSBC 1996, c 165.

Personal Information Protection and Electronic Documents Act, SC 2000, c 5.

Privacy Act, RSBC 1996, c 373.

Privacy Act, RSC 1985, c P-21.

NOTE: In May of 2010, the BC legislature released the Report of the Special Committee to Review the Freedom of Information and Protection of Privacy Act [Report]. The Special Committee reiterated the call for public bodies to adopt the practice of routine proactive disclosure of electronic records, made by the two previous statutory review committees. Other recommendations focused on more timely and efficient disclosure of information requests, appointing a Government Chief Privacy Officer, and giving the Privacy Commissioner expanded powers. For details, see the Report at http://www.leg.bc.ca/cmt/39thparl/session-2/foi/index.htm.

2. Resources

BC Freedom of Information and Privacy Association

Online Website


BC Civil Liberties Association

Online Website
Email: info@bccla.org
Address 900 Helmcken Street, 2nd Floor, Vancouver, British Columbia, V6Z 1B3
Phone (604) 687-2919
Fax: (604) 687-3045


Office of the Information and Privacy Commissioner for BC

Online Website
Address P.O. Box 9038, Stn. Prov. Govt., Victoria, British Columbia, V8W 9A4
Phone 1-800-663 7867 (Enquiry BC)


Privacy Commissioner of Canada

Online Website
Address 112 Kent Street, Place de Ville, Tower B, 3rd Floor, Ottawa, Ontario, K1A 1H3
Phone (819) 994-5444
Toll-Free: 1-800-282-1376
Fax: (819) 994-5424


C. Complaints about Police Conduct

1. Legislation

Police Act, RSBC 1996, c 367.

Royal Canadian Mounted Police Act, RSC 1985, c R-10.

2. Resources

BC Civil Liberties Association

Online Website
Email: info@bccla.org
Address 900 Helmcken Street, 2nd Floor, Vancouver, British Columbia, V6Z 1B3
Phone (604) 687-2919
Fax: (604) 687-3045


Pivot Legal Society

Address 121 Heatley Avenue, Vancouver, British Columbia, V6A 3E9
Phone (604) 255-9700
Fax: (604) 255-1552


Office of the Police Complaints Commissioner

Online Website
Email: info@opcc.bc.ca
Address #501-947 Fort St., P.O. Box 9895 Stn Prov Govt., Victoria, BC V8W 9T8
Phone (250) 356-7458
Toll-free outside of Vancouver: Call Enquiry BC at 1-877-999-8707 and ask to be connected to the Office of the Police Complaints Commissioner
Fax: (250) 356-6503


Civilian Review and Complaints Commission for the RCMP

Online Website
To use the online complaint form, click on the “Make a Complaint” link
Address 900 Helmcken Street, 2nd Floor, Vancouver, British Columbia, V6Z 1B3
complaints@crcc-ccetp.gc.ca
Phone Telephone for Greater Vancouver: (604) 501-4080
Anywhere in Canada: 1-800-665-6878
Fax: (604) 501-4095


D. The Right to Vote

1. Legislation

Canada Elections Act, RSC 2000, c 9

Election Act, RSBC 1996, c 106

Local Government Act, RSBC 1996, c 323

Vancouver Charter, SBC 1953, c 55

2. Resources

Elections British Columbia

Online Website


Elections Canada

Online Website



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