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Difference between revisions of "Repairs and Services When Renting"
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Repairs and Services When Renting (view source)
Revision as of 20:01, 23 January 2014
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== Emergency repairs == | == Emergency repairs == | ||
The [[Residential Tenancy Act]] has special rules for “emergency repairs”. The rules may allow you to do repairs in some circumstances. Emergency repairs are repairs that are made for the purpose of repairing: | The ''[[Residential Tenancy Act]]'' has special rules for “emergency repairs”. The rules may allow you to do repairs in some circumstances. Emergency repairs are repairs that are made for the purpose of repairing: | ||
*major leaks in pipes, | *major leaks in pipes, | ||
*damaged or blocked water or sewer pipes, | *damaged or blocked water or sewer pipes, | ||
*electrical systems, | *electrical systems, | ||
*in a rental unit, major leaks in the roof, damaged or defective locks, damaged or blocked plumbing fixtures or the primary heating system, | *in a rental unit, major leaks in the roof, damaged or defective locks, damaged or blocked plumbing fixtures or the primary heating system, | ||
*in prescribed circumstances, a rental unit, residential property, a manufactured home site or manufactured home park. See Section 33 of the [[Residential Tenancy Act|RTA]]. | *in prescribed circumstances, a rental unit, residential property, a manufactured home site or manufactured home park. ''See Section 33 of the [[Residential Tenancy Act|RTA]].'' | ||
===Contact your landlord=== | ===Contact your landlord=== | ||
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===Getting money back=== | ===Getting money back=== | ||
Your landlord has to pay you back the cost of the emergency repairs if you followed the process required by the [[Residential Tenancy Act]]. Give the landlord a copy of your receipts and any information you wrote down. Keep the original receipts for yourself. If your landlord doesn’t pay you back, you can deduct the money from your rent. You may want more money from the landlord for other expenses; for example, if your things have been damaged in a flood that was the landlord’s fault. If you and your landlord cannot agree on fair compensation, you can apply for [[Dispute Resolution| dispute resolution]] at the [[Residential Tenancy Branch]]. | Your landlord has to pay you back the cost of the emergency repairs if you followed the process required by the ''[[Residential Tenancy Act]].'' Give the landlord a copy of your receipts and any information you wrote down. Keep the original receipts for yourself. If your landlord doesn’t pay you back, you can deduct the money from your rent. You may want more money from the landlord for other expenses; for example, if your things have been damaged in a flood that was the landlord’s fault. If you and your landlord cannot agree on fair compensation, you can apply for [[Dispute Resolution for Tenants| dispute resolution]] at the [[Residential Tenancy Branch]]. | ||
===If your landlord doesn’t agree=== | ===If your landlord doesn’t agree=== | ||
Your landlord may not agree to pay you back. The landlord may say that it wasn’t an emergency, or that the repairs cost too much. If this happens, your landlord can apply for [[Dispute Resolution|dispute resolution]]. You will have to let a dispute resolution | Your landlord may not agree to pay you back. The landlord may say that it wasn’t an emergency, or that the repairs cost too much. If this happens, your landlord can apply for [[Dispute Resolution for Tenants|dispute resolution]]. You will have to let a dispute resolution officer decide. If the landlord wins, you might have to pay some or all of the money back. | ||
officer decide. If the landlord wins, you might have to pay some or all of the money back. | |||
===You should have tenant insurance=== | ===You should have tenant insurance=== | ||
