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Difference between revisions of "Dispute Resolution for Tenants"

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You can ask a dispute resolution officer to correct a mistake in the decision within 15 days of receiving it. For example, if you won at dispute resolution but there is no mention of getting your $50 filing fee back, it may be a mistake. You can also ask for reasons for the decision, if they are missing or not clear. You must fill out a form from the Residential Tenancy Branch called [http://www.rto.gov.bc.ca/documents/RTB-6.pdf Request for Correction] or [http://www.rto.gov.bc.ca/documents/RTB-6.pdf Request for Clarification]
You can ask a dispute resolution officer to correct a mistake in the decision within 15 days of receiving it. For example, if you won at dispute resolution but there is no mention of getting your $50 filing fee back, it may be a mistake. You can also ask for reasons for the decision, if they are missing or not clear. You must fill out a form from the Residential Tenancy Branch called [http://www.rto.gov.bc.ca/documents/RTB-6.pdf Request for Correction] or [http://www.rto.gov.bc.ca/documents/RTB-6.pdf Request for Clarification]
== Review of a dispute resolution decision ==
In some cases, you may be able to get a dispute resolution decision reviewed. (This is not an appeal.) You cannot apply for another dispute resolution hearing because you didn’t like the decision.
===Reasons for review===
You can apply for review at the Residential Tenancy Branch for the following reasons:
*You could not attend the original hearing because something happened that you did not expect and was beyond your control. For example, your car broke down on the way to the hearing or you had a medical emergency. You will need evidence, such as a receipt from a towing company or a note from a doctor.
*You have new evidence that was not available when the original hearing was held. The evidence must be related to the issues being raised in the hearing. For example, you applied for a repair order and a building inspector’s report was only available after the hearing.
*You have evidence that the dispute resolution officer’s decision was obtained by fraud. When a person lies to the dispute resolution officer, this is called fraud. You must provide proof of the fraud and show how it influenced the decision.
If you don't meet the grounds for review at the Residential Tenancy Branch, you may be able to apply for a Judicial Review at the Supreme Court of BC.
===Where do I apply?===
You can apply for a dispute resolution review at the Residential Tenancy Branch. There are Branch offices in Burnaby, Victoria, and Kelowna. If there is no office in your area, you can apply through the Government Agent, or Service BC Centre close to where you live (look in the blue pages of the phone book, under “Government of BC” or go to [http://www.servicebc.gov.bc.ca/ the Service BC website.
===Fee===
Applying for a review of a dispute resolution order will cost you $25. If you didn’t have to pay a fee for your original hearing, you won’t have to pay a fee for the review hearing either.
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