Difference between revisions of "Entering a Tenancy"

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{{Tenant Survival Guide TOC}}
{{Tenant Survival Guide TOC}}
'''DO:''' trust your instincts. If a potential landlord asks for illegal personal information, think twice about filling out an application.
{{REVIEWED | reviewer = [[Tenant Resource & Advisory Centre]], 2018}}
'''DO:''' carefully review and sign a tenancy agreement. This is one of the most effective ways you can protect yourself as a tenant.


'''DO NOT:''' sign a tenancy agreement that you do not understand or have not fully read.  
'''DO NOT:''' forget that the ''[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01 Residential Tenancy Act]'' prevents landlords and tenants from “contracting out” of the law. Any term of a tenancy agreement that avoids the law is considered unenforceable.


==Budgeting for rental housing==
==Protect yourself with a written contract==
When searching for rental housing, it is important to calculate how much money you can afford to pay each month. Your basic rent is an obvious expense, but there are still other monthly and one-time expenses to consider.


===Monthly expenses===
Although verbal tenancy agreements are covered by the ''[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01 Residential Tenancy Act (RTA)]'', it is always best to have a written agreement with your landlord. Signing a hardcopy contract is one of the best ways you can protect yourself as a tenant, since it proves the terms you agreed to at the start of your tenancy. Your landlord may use the standard Residential Tenancy Branch (RTB) tenancy agreement, or they may use their own custom tenancy agreement. If they choose to use their own agreement, it must have all the standard information required by law – just like the RTB agreement. See [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section12 section 12] of the ''RTA'' and [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/10_477_2003#section13 section 13] of the ''Residential Tenancy Regulation'' for more information.


Here are some examples of monthly expenses that may or may not be included as part of your rent:
==Tenancy agreements==
* utilities, such as electricity, heating, and hot water;
* TV, internet, and phone services;
* coin-operated laundry;
* transit pass;
* parking fee or permit; and
* tenant insurance.


===One-time expenses===
===Terms in a tenancy agreement===


Here are some examples of one-time expenses that you may need to pay at the start of your tenancy:
According to [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section13 section 13] of the ''Residential Tenancy Act (RTA)'', every tenancy agreement is supposed to include:
* security deposit;
* the standard terms – listed on the Residential Tenancy Branch’s (RTB) standard tenancy agreement and in the [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/10_477_2003#Schedule Schedule] of the ''Residential Tenancy Regulation (RTR)'';
* pet damage deposit;
* the names of the tenant(s) and landlord(s);
* deposits to utility companies;
* the address of the rental unit;
* installation / activation fees to utility companies;
* the date the agreement is entered into;
* deposits to telecommunication companies;
* the address and telephone number of the landlord or landlord’s agent;
* installation / activation fees to telecommunication companies;
* the date the tenancy will start;
* moving truck;
* the tenancy period – whether it is on a weekly, monthly, or other basis;
* boxes and supplies to pack your belongings;  
* if a fixed term tenancy, the date on which the tenancy ends;
* new appliances, such as a microwave, barbeque, and TV; and
* if a fixed term tenancy with a “vacate clause”, the date on which the tenant must vacate;
* new furniture, such as a bed, couch, and dresser.
* the amount of rent;
* how much rent varies depending on the number of occupants;
* when rent is due;
* what services and facilities are included in rent; and
* the amount of security deposit or pet damage deposit required, and the date it was or must be paid.


[[File:tenant laundry.png | left | frame | link= ]]
===Illegal terms===
===Utilities===


==Identifying rental needs and preferences==
[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section5 Section 5] of the ''RTA'' prevents landlords and tenants from “contracting out” of the law. In other words, if you sign a tenancy agreement with a term that unfairly reduces your rights as a tenant, that term may be considered unenforceable. For example, it is illegal for a landlord to include a term in an agreement that allows them to inspect a tenant’s home at any time without proper notice. [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section29 Section 29] of the ''RTA'' clearly states that landlords must give at least 24 hours notice in writing, and that rule cannot be avoided.


Deciding where to apply for rental housing can be overwhelming. To help focus your search, think about your rental needs and preferences. Consider ranking the following factors:
===Unconscionable terms===
* distance to work, school, shopping, and friends;
* access to public transit;
* size of the unit;
* type of property;
* type of neighbourhood;
* nearby amenities;
* smoking / non-smoking rules;
* pet policies;
* roommate restrictions;
* accessibility requirements; and
* safety concerns.


==Searching for rental housing==
[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section6 Section 6] of the ''RTA'' prevents landlords from including “unconscionable” terms in tenancy agreements. According to [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/10_477_2003#section3 section 3] of the ''RTR'' and RTB [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl08.pdf Policy Guideline 8], an unconscionable term is as a term that is oppressive or grossly unfair to one party. For example, RTB [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl01.pdf Policy Guideline 1] says that it is likely unconscionable for a landlord to include a term in an agreement that requires a tenant to put utilities for another unit in their name.


Search popular rental websites such as Craigslist, Kijiji, and Padmapper, but also expand your search beyond the internet. Not all landlords know how to advertise their rental units online, so look out for bulletin board postings at coffee shops, “vacancy” signs outside buildings, and listings in your local newspaper. It can also be wise to get the word out within your network of family, friends, coworkers, teams, and clubs. Even strangers or acquaintances may have a lead on your future home, so consider mentioning your housing search when buying groceries, getting a haircut, or settling your bill at a restaurant.
===Month-to-month tenancies===


===Application fees===
A month-to-month tenancy does not have a pre-determined date on which it ends. The tenancy continues until the tenant gives proper notice to move out, or until the landlord legally ends the tenancy. [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section1 Section 1] of the ''RTA'' refers to a month-to-month tenancy as a “periodic tenancy”. Month-to-month tenancies are by far the most common type of periodic tenancy, but a tenancy can also be established on a weekly or other periodic basis.


In BC’s competitive rental housing market, some landlords try asking for illegal application fees. According to section 15 of the Residential Tenancy Act, landlords cannot charge a fee for:
'''Pros:''' Month-to-month tenancies offer flexibility. If your life takes an unexpected turn that requires you to move, you are only required to provide one-month notice in writing to end your tenancy.
* accepting an application;
* processing an application;
* investigating an applicant’s suitability as a tenant; or
* accepting a person as a tenant.


This practice is illegal even if a landlord ends up returning the fee to rejected applicants, or applying the fee to the security deposit of successful applicants.
'''Cons:''' Month-to-month tenancies leave you vulnerable to evictions for “landlord’s use”. If your landlord wants to occupy your rental unit, allow a “close family member” to occupy the unit, make major renovations, or demolish your building, they can issue you a Two Month or Four Month Eviction Notice for Landlord’s Use of Property under [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section49 section 49] of the ''RTA''.


===Rental scams===
===Fixed term tenancies===


Craigslist, Kijiji, and PadMapper have a lot of legitimate rental listings, but you need to be careful of scams. Never send money to someone you have yet to meet, and never pay a deposit before you have viewed the rental unit. If you are suspicious of a potential landlord, trust your instincts.
A fixed term tenancy – often referred to as a “lease” – has a pre-determined date on which the tenancy ends or is up for renewal – most commonly after one year. If you enter into a fixed term tenancy, pay close attention to what your agreement says happens at the end of the term. There are three possibilities:
#'''You must vacate at the end of the fixed term:''' This type of “vacate clause” can only be used in limited circumstances listed in [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/10_477_2003#section13.1 section 13.1] of the ''RTR'', or when a subtenant is signing a temporary sublease. If you have this type of fixed term tenancy, you must move out at the end of the term and you are not entitled to any compensation.
#'''The tenancy may continue on a month-to-month or another fixed term basis:''' You and your landlord can mutually agree to extend your tenancy for another fixed term. However, if you would prefer that your tenancy instead continue on a month-to-month basis, your landlord cannot force you to renew the agreement on a fixed term basis. If you do not want your tenancy to continue on either a month-to-month or fixed term basis because you plan to move out at the end of the term, you must provide your landlord with one full month notice in writing.
#'''The tenancy agreement does not say what will happen at the end of the fixed term:''' According to [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section44 section 44(3)] of the ''RTA'', if your tenancy agreement is silent on the matter, it will automatically continue on a month-to-month basis, unless you and your landlord mutually agree to renew on a fixed term basis. Again, if you plan to move out at the end of the fixed term, you must provide one full month notice in writing.  


To avoid rental scams, ask yourself the following questions:
'''Pros:''' Fixed term tenancies offer stability. For the duration of your agreement, you cannot be evicted because of a Two Month or Four Month Eviction Notice for Landlord’s Use of Property.  
* Is the rent suspiciously low? How much do similar rental units in the neighbourhood cost?
* Are you being asked to mail your deposit in cash, or send it electronically?
* Is the person you are contacting not willing to arrange an in-person viewing?
* Does the person you are contacting seem too eager? Most landlords will ask for references and/or a credit check before committing to a tenant.
* What do the neighbours say? Depending on the type of housing, you may be able to ask people living nearby about the owner and property.


'''Newcomers to BC:''' If you are moving to BC and want to have a home lined up for when you arrive, ask someone you trust to view rental units and meet with potential landlords before accepting any offers. Alternatively, consider staying in a hotel or hostel until you have personally taken the time to find a new home.
'''Cons:''' Fixed term tenancies provide less flexibility than month-to-month tenancies. If you need to end your tenancy early – also known as “breaking your lease” – you may end up owing your landlord some money.  


==Viewing a rental unit==
See RTB [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl30.pdf Policy Guideline 30] for more information.


Finding a rental unit in BC can be challenging, as you will most likely be competing against several other applicants for the same housing. When attending a viewing, do your best to stand out from the crowd by making a good first impression, coming prepared with relevant documents, and asking the right questions.
===Legal fees===


===How to make a good first impression===
[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/10_477_2003#section6 Sections 6 and 7] of the '''RTR''' list the refundable and non-refundable fees that a landlord can legally charge a tenant.


Here are a few tips to consider when viewing a rental unit:
'''Late payment of rent:''' Your landlord can charge a ''non-refundable'' fee of up to $25 for late payment of rent, but only if this term has been written into your tenancy agreement.  
* arrive on time;
* dress business-casual;
* avoid clothing with tears and controversial slogans or logos;
* minimize strong smells of perfume or cologne;
* do not smoke or drink alcohol before the viewing;
* introduce yourself and shake the landlord’s hand;
* take your shoes off when touring the property (and remember to wear socks);
* strike up a conversation and try to find some common interests; and
* thank the landlord for showing you their rental unit and answering your questions.


===What to bring===
'''New, replacement, and additional keys:''' Your landlord can charge a ''non-refundable'' fee for replacing a key that you lost, or for providing an additional key at your request. This fee cannot be more than the direct cost of the key. Your landlord can also charge you a ''refundable'' fee if they provide you with any keys in addition to the key that provides your sole means of access to the residential property. Again, this fee cannot be more than the direct cost of the key. At the start of your tenancy, your landlord cannot charge you a fee for rekeying the locks.


Consider bringing the following to a viewing:
'''Returned cheque:''' If you do not have enough money in your bank account when your landlord tries to deposit your rent cheque, your bank may charge your landlord a service fee. If this happens, your landlord can require that you pay them back for the cost of the fee. In addition, your landlord can charge you a ''non-refundable'' fee of up to $25 for the return of your cheque by a financial institution, but only if this term has been written into your tenancy agreement.
* cover letter;
* references;
* credit check;
* pet resume;
* Renting It Right certificate;
* tape measure and furniture dimensions; and
* friend or family member.


===What to ask===
'''Moving fees:''' If you request to move to a new rental unit within the same property, your landlord can charge you a ''non-refundable'' fee that does not exceed the greater of $15 or 3% of your rent. Also, if you live in a building or complex managed by a strata corporation, you may be required to pay ''non-refundable'' move-in and move-out fees.


Consider asking the following questions during a viewing:
===Security deposits===
* Does the rental unit follow local bylaws? For example, is the rental unit an illegal suite?
* Does the place include appliances and amenities, or has it been “staged” for the viewing?
* Are the neighbours generally quiet and respectful?
* Is the building soundproofed, or is it common to hear noise from other units?
* Has there been a history of bed bugs, other infestations, or illegal activity?
* Is there public transit nearby?
* What are the rules about smoking, pets, roommates, and accessibility?
* Is there laundry available in-suite, or at least somewhere on the property?
* Are there designated parking spots for tenants, or is there only street parking?
* Is storage room available on the property?
* Are there any fees for parking, storage, or laundry?
* Is the heat for the unit controlled from within the unit or from within a different unit?


==Personal information==
A security deposit – often referred to as a “damage deposit” – is money that a landlord collects at the start of a tenancy and holds until the end of the tenancy. According to [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section19 section 19(1)] of the ''RTA'', the maximum amount a landlord can charge for a security deposit is half the monthly rent. If your landlord requires a security deposit, you must pay it within 30 days of the date it is required to be paid.


Landlords in BC must follow the Personal Information and Protection Act, SBC 2003, c 63. which outlines the rules for collecting, using, storing, disclosing, and protecting a tenant’s personal information. The Office of the Information and Privacy Commissioner for BC (OIPC) has developed a helpful guidance document that explains these rules in plain language. This Tenant Survival Guide covers only the basics of personal information, so contact the OIPC or view their guidance document at oipc.bc.ca for more information.
A security deposit secures the tenancy for you and your landlord. Once you have paid your deposit, you cannot decide to move in somewhere else, and your landlord cannot decide to rent to someone else. If you pay a security deposit but do not move in, your landlord may be allowed to keep your deposit. You may even have to pay additional money to cover the cost associated with re-renting your unit, or to cover your landlord’s lost rental income if they cannot find a replacement tenant.


===Information landlords can ''always'' ask===
Security deposits also cover damage. If your landlord believes you are responsible for damage beyond reasonable wear and tear, they can ask the RTB for permission to keep your security deposit.


According to the OIPC, landlords can '''always''' ask for the following information:
'''Applying your security deposit towards rent:''' According to [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section21 section 21] of the ''RTA'', you are not allowed to apply your security deposit towards rent without your landlord’s permission. For example, you cannot pay only half of your last month’s rent and tell your landlord to cover the remaining half with your security deposit, unless you have their written consent.  
* name and proof of identity;
* contact information;
* name of current and previous landlords;
* eviction history;
* addresses of previous residences and how long you lived there;
* reason(s) for leaving previous residences;
* pet information;
* expected length of tenancy;
* consent for a criminal record check; and
* number of occupants.


===Information landlords can ''sometimes'' ask===
===Pets and pet damage deposits===


According to the OIPC, landlords can '''sometimes''' ask for the following information:
According to [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section18 section 18] of the ''RTA'', landlords can restrict pets entirely, or set limits on the number, size, or type of pets a tenant can have in their rental unit. If your landlord allows you to have a pet, it is important to include that term in your tenancy agreement. Do not rely on verbal permission alone – make sure it is in writing.
* birth date;
* age of unit occupants;
* social insurance number (SIN);
* non-landlord (personal) references;
* amount of current or previous rent;
* current employment and salary information;
* consent for a credit check;
* bank statements; and
* federal tax assessments.


Whether or not a landlord can ask for this information will depend on the situation. For example, a landlord may be allowed to ask you for pay stubs, bank statements, income tax assessments or consent for a credit check, but only if you are unable to provide satisfactory references or employment and income verification.  
If you are allowed to have a pet, your landlord can require a pet damage deposit of up to half the monthly rent. This is the maximum amount a landlord can charge for a pet damage deposit, regardless of how many pets you have. You will have to pay this deposit either at the start of your tenancy, or when you get a pet at any point during your tenancy. If your pet causes extraordinary damage or unreasonably disturbs others, your landlord may try to evict you and keep your pet damage deposit. See RTB [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl28.pdf Policy Guidelines 28] and [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl31.pdf 31] for more information.


'''Social Insurance Number (SIN):''' If a landlord has grounds to ask for a credit check, they will probably ask for your birth date and SIN. To avoid having to provide your SIN, consider obtaining a free credit check on yourself and distributing copies to potential landlords. Contact Equifax (consumer.equifax.ca) or TransUnion (transunion.ca) for more information.
'''Guide dogs:''' If you have a dog that falls under the ''[http://www.bclaws.ca/civix/document/id/complete/statreg/15017 Guide Dog and Service Dog Act]'', your landlord must allow it and cannot require a pet damage deposit.


===Information landlords can (almost) ''never'' ask===
===Overpaying a deposit===


According to the OIPC, landlords can almost '''never''' ask for the following information:
The maximum amount you can be charged for a security deposit or pet damage deposit is half the monthly rent. If you have been overcharged for either, [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section19 section 19(2)] of the ''RTA'' allows you to deduct the overpayment from your next month’s rent. Some landlords may not know that tenants have this right, so make sure to clearly communicate with your landlord if you decide to deduct rent for this reason. If you are not comfortable withholding rent, you can apply for dispute resolution to recover the overpayment.
* consent to collect personal information “from other sources”;
* proof of insurance;
* driver’s licence number;
* whether any intended occupants smoke;
* vehicle information;
* banking history;
* marital status;
* credit card number; and
* emergency contact info.


==Discrimination==
==Roommates==


According to section 10 of the BC Human Rights Code, a landlord may not refuse to rent to you because of your:
===Co-tenants===
* race;
* colour;
* ancestry;
* place of origin;
* religion;
* marital status;
* family status;
* physical or mental disability;
* sex;
* sexual orientation;
* age (if 19 or older); or
* lawful source of income.


If you think you may have been discriminated against, contact the BC Human Rights Clinic at 1-855-685-6222 or bchrc.net.
“Co-tenants” are roommates who share a single tenancy agreement. Each pay period, co-tenants collectively pay rent to their landlord, and decide among themselves how to divide the cost. This is the most common type of roommate setup for couples, friends, and families. To ensure that you are considered a co-tenant rather than an “occupant/roommate”, make sure your name is clearly listed on your tenancy agreement.


===A closer look===
Co-tenants are jointly responsible for everything related to their tenancy, which means they are all equally responsible for each other’s behaviour. If the full rent is not paid on time because of one co-tenant, the landlord could issue an eviction notice that applies to everyone. Similarly, if damage has been caused to the rental unit, the landlord could choose to seek monetary compensation from any roommate – even if it was not that person’s fault.


'''Family status:''' Landlords can restrict the number of occupants in your rental unit, but they are not allowed to refuse to rent to you because you have children. If you are searching for housing with a boyfriend or girlfriend, a landlord cannot refuse to rent to you because you are unmarried.
'''Disputes between co-tenants:''' Disputes between co-tenants are not covered by the ''[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01 Residential Tenancy Act (RTA)]'' and cannot be resolved through the Residential Tenancy Branch (RTB). A common dispute can arise when one roommate is late with their portion of the rent, and the other roommates are forced to pay the difference to avoid eviction. From a legal standpoint, this type of monetary dispute would have to be settled through [http://www.smallclaimsbc.ca/ Small Claims Court], the [https://civilresolutionbc.ca/ Civil Resolution Tribunal], or [https://www.courts.gov.bc.ca/supreme_court/ BC Supreme Court].


'''Lawful source of income:''' Landlords are not allowed to discriminate based on your source of income, as long as it is legal. For example, you cannot be refused a tenancy because you receive income from welfare, disability benefits, or student loans.
Problems can also arise when one co-tenant decides to move out, as that decision can affect the remaining co-tenants. Here are the two possible scenarios for when a co-tenant moves out:
#If the roommate leaving '''gives proper notice''' in writing to move out, the tenancy will end for the other co-tenants as well – even if they did not sign the notice. The remaining roommates will have to either move out or sign a brand-new tenancy agreement in order to stay.
#the roommate leaving '''does not give proper notice''' in writing to move out, the tenancy will continue and all of the co-tenants will still be responsible for paying the full rent on time. The remaining co-tenants may wish to speak to the landlord about legally ending the tenancy or amending the tenancy agreement to add a replacement roommate.


'''Age:''' Section 3 of the Residential Tenancy Act (RTA) allows landlords to rent to minors (under age 19). If you are a minor who has entered into a tenancy agreement with a landlord, you have all the same rights and responsibilities as any other tenant protected by the RTA. However, if you are under age 19, landlords are allowed to lawfully discriminate and not rent to you because of your age.
See RTB [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl13.pdf Policy Guideline 13] for more information.


===Exceptions===
===Tenants in common===


There are a few exceptions to the protected grounds listed in section 10 of the ''BC Human Rights Code''. The laws about discrimination may not apply if:
“Tenants in common” are tenants who live in the same rental unit but have separate tenancy agreements with the landlord. For example, a landlord may rent out individual bedrooms in a house under separate agreements. With this type of roommate setup, you are only responsible for your own behaviour. If another tenant fails to pay their rent on time or decides to move out, it will have no legal effect on your tenancy.
* the applicant will be sharing sleeping, bathroom, or cooking facilities with another person;
* the building is designated for adults age 55 and older; or
* the unit has the required permits to be designated for people with disabilities.


==Legislation and links==
Sharing common space in this way can be an effective way to get cheaper rent without having to sign an agreement with another person. However, the disadvantage of this type of setup is that your landlord may not consult you when choosing your roommates.


===Legislation===
'''Problems between tenants in common:''' Disputes between tenants in common are not covered by the ''RTA'' and cannot be resolved through the RTB. If you and another tenant in common have a dispute relating to your tenancy that cannot be settled on your own, consider putting your concerns to your landlord in writing. Once notified, your landlord should attempt to intervene and correct the situation. Alternatively, some legal problems may have to be settled through [http://www.smallclaimsbc.ca/ Small Claims Court], the [https://civilresolutionbc.ca/ Civil Resolution Tribunal], or [https://www.courts.gov.bc.ca/supreme_court/ BC Supreme Court].


*''[[Residential Tenancy Act]]''
===Occupants / roommates===
*''[[Manufactured Home Park Tenancy Act]]''
 
An “occupant/roommate” is a person who rents from a tenant with whom they live, rather than the landlord, and is therefore not covered under the ''RTA''. This living situation is common in shared houses where a “head-tenant” rents out bedrooms to roommates. If you enter this kind of arrangement, you will not be protected by the ''RTA'', and TRAC and the RTB will not be able to assist you. See RTB [https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/policy-guidelines/gl19.pdf Policy Guideline 19] for more information.
 
'''Disputes between “occupants/roommates” and tenants/landlords:''' Occupants/roommates cannot use the RTB’s dispute resolution system to settle disputes with tenants, landlords, or other occupants/roommates. Instead, any legal problems would have to be settled through [http://www.smallclaimsbc.ca/ Small Claims Court], the [https://civilresolutionbc.ca/ Civil Resolution Tribunal], or [https://www.courts.gov.bc.ca/supreme_court/ BC Supreme Court].
 
==Changing terms in a tenancy agreement==
 
Aside from the exceptions listed in [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section14 section 14(3)] of the ''RTA'', the terms of a tenancy agreement can only be changed by mutual consent. If you and your landlord both agree to a change, feel free to amend your existing agreement. For example, you can cross out a term, enter a new one, add the date, and both initial the change. Alternatively, you can sign an addendum on a separate sheet of paper that outlines the agreed upon change. Either way, make sure that you receive a copy of the revised tenancy agreement or addendum. See [http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_02078_01#section14 section 14] of the ''Residential Tenancy Act'' for more information.


===Links===


*[[Residential Tenancy Branch]]
*RTB Policy Guideline 20 - [http://www.rto.gov.bc.ca/documents/GL20.pdf Illegal Contracts]
*RTB Policy Guideline 28 - [http://www.rto.gov.bc.ca/documents/GL28.pdf Pet Clauses]
*RTB Policy Guideline 29 - [http://www.rto.gov.bc.ca/documents/GL29.pdf Security Deposits]
*RTB Policy Guideline 30 - [http://www.rto.gov.bc.ca/documents/GL30.pdf Fixed-Term Tenancies]
*RTB Policy Guideline 31 - [http://www.rto.gov.bc.ca/documents/GL31.pdf Pet Damage Deposits]


===Resources and forms===
*TRAC Template Demand Letters - [http://tenants.bc.ca/template-letters/ Request for Copy of Tenancy Agreement, Change to Tenancy Agreement, Request for Locks to be Re-Keyed at Start of Tenancy, and Request for a Rent Receipt]
*Renting it Right- [http://www.rentingitright.ca/content/4-tenancy-agreements/1-introduction Videos on Tenancy Agreements]
*RTB [http://www.rto.gov.bc.ca/documents/RTB-1.pdf Residential Tenancy Agreement]
*RTB [http://www.rto.gov.bc.ca/documents/RTB-5.pdf Manufactured Home Site Tenancy Agreement]
*RTB [http://www.rto.gov.bc.ca/documents/RTB-27.pdf Condition Inspection Report]
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Latest revision as of 20:04, 10 January 2019

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Tenant Resource & Advisory Centre, 2018.

DO: carefully review and sign a tenancy agreement. This is one of the most effective ways you can protect yourself as a tenant.

DO NOT: forget that the Residential Tenancy Act prevents landlords and tenants from “contracting out” of the law. Any term of a tenancy agreement that avoids the law is considered unenforceable.

Protect yourself with a written contract

Although verbal tenancy agreements are covered by the Residential Tenancy Act (RTA), it is always best to have a written agreement with your landlord. Signing a hardcopy contract is one of the best ways you can protect yourself as a tenant, since it proves the terms you agreed to at the start of your tenancy. Your landlord may use the standard Residential Tenancy Branch (RTB) tenancy agreement, or they may use their own custom tenancy agreement. If they choose to use their own agreement, it must have all the standard information required by law – just like the RTB agreement. See section 12 of the RTA and section 13 of the Residential Tenancy Regulation for more information.

Tenancy agreements

Terms in a tenancy agreement

According to section 13 of the Residential Tenancy Act (RTA), every tenancy agreement is supposed to include:

  • the standard terms – listed on the Residential Tenancy Branch’s (RTB) standard tenancy agreement and in the Schedule of the Residential Tenancy Regulation (RTR);
  • the names of the tenant(s) and landlord(s);
  • the address of the rental unit;
  • the date the agreement is entered into;
  • the address and telephone number of the landlord or landlord’s agent;
  • the date the tenancy will start;
  • the tenancy period – whether it is on a weekly, monthly, or other basis;
  • if a fixed term tenancy, the date on which the tenancy ends;
  • if a fixed term tenancy with a “vacate clause”, the date on which the tenant must vacate;
  • the amount of rent;
  • how much rent varies depending on the number of occupants;
  • when rent is due;
  • what services and facilities are included in rent; and
  • the amount of security deposit or pet damage deposit required, and the date it was or must be paid.

Illegal terms

Section 5 of the RTA prevents landlords and tenants from “contracting out” of the law. In other words, if you sign a tenancy agreement with a term that unfairly reduces your rights as a tenant, that term may be considered unenforceable. For example, it is illegal for a landlord to include a term in an agreement that allows them to inspect a tenant’s home at any time without proper notice. Section 29 of the RTA clearly states that landlords must give at least 24 hours notice in writing, and that rule cannot be avoided.

Unconscionable terms

Section 6 of the RTA prevents landlords from including “unconscionable” terms in tenancy agreements. According to section 3 of the RTR and RTB Policy Guideline 8, an unconscionable term is as a term that is oppressive or grossly unfair to one party. For example, RTB Policy Guideline 1 says that it is likely unconscionable for a landlord to include a term in an agreement that requires a tenant to put utilities for another unit in their name.

Month-to-month tenancies

A month-to-month tenancy does not have a pre-determined date on which it ends. The tenancy continues until the tenant gives proper notice to move out, or until the landlord legally ends the tenancy. Section 1 of the RTA refers to a month-to-month tenancy as a “periodic tenancy”. Month-to-month tenancies are by far the most common type of periodic tenancy, but a tenancy can also be established on a weekly or other periodic basis.

Pros: Month-to-month tenancies offer flexibility. If your life takes an unexpected turn that requires you to move, you are only required to provide one-month notice in writing to end your tenancy.

Cons: Month-to-month tenancies leave you vulnerable to evictions for “landlord’s use”. If your landlord wants to occupy your rental unit, allow a “close family member” to occupy the unit, make major renovations, or demolish your building, they can issue you a Two Month or Four Month Eviction Notice for Landlord’s Use of Property under section 49 of the RTA.

Fixed term tenancies

A fixed term tenancy – often referred to as a “lease” – has a pre-determined date on which the tenancy ends or is up for renewal – most commonly after one year. If you enter into a fixed term tenancy, pay close attention to what your agreement says happens at the end of the term. There are three possibilities:

  1. You must vacate at the end of the fixed term: This type of “vacate clause” can only be used in limited circumstances listed in section 13.1 of the RTR, or when a subtenant is signing a temporary sublease. If you have this type of fixed term tenancy, you must move out at the end of the term and you are not entitled to any compensation.
  2. The tenancy may continue on a month-to-month or another fixed term basis: You and your landlord can mutually agree to extend your tenancy for another fixed term. However, if you would prefer that your tenancy instead continue on a month-to-month basis, your landlord cannot force you to renew the agreement on a fixed term basis. If you do not want your tenancy to continue on either a month-to-month or fixed term basis because you plan to move out at the end of the term, you must provide your landlord with one full month notice in writing.
  3. The tenancy agreement does not say what will happen at the end of the fixed term: According to section 44(3) of the RTA, if your tenancy agreement is silent on the matter, it will automatically continue on a month-to-month basis, unless you and your landlord mutually agree to renew on a fixed term basis. Again, if you plan to move out at the end of the fixed term, you must provide one full month notice in writing.

Pros: Fixed term tenancies offer stability. For the duration of your agreement, you cannot be evicted because of a Two Month or Four Month Eviction Notice for Landlord’s Use of Property.

Cons: Fixed term tenancies provide less flexibility than month-to-month tenancies. If you need to end your tenancy early – also known as “breaking your lease” – you may end up owing your landlord some money.

See RTB Policy Guideline 30 for more information.

Legal fees

Sections 6 and 7 of the RTR list the refundable and non-refundable fees that a landlord can legally charge a tenant.

Late payment of rent: Your landlord can charge a non-refundable fee of up to $25 for late payment of rent, but only if this term has been written into your tenancy agreement.

New, replacement, and additional keys: Your landlord can charge a non-refundable fee for replacing a key that you lost, or for providing an additional key at your request. This fee cannot be more than the direct cost of the key. Your landlord can also charge you a refundable fee if they provide you with any keys in addition to the key that provides your sole means of access to the residential property. Again, this fee cannot be more than the direct cost of the key. At the start of your tenancy, your landlord cannot charge you a fee for rekeying the locks.

Returned cheque: If you do not have enough money in your bank account when your landlord tries to deposit your rent cheque, your bank may charge your landlord a service fee. If this happens, your landlord can require that you pay them back for the cost of the fee. In addition, your landlord can charge you a non-refundable fee of up to $25 for the return of your cheque by a financial institution, but only if this term has been written into your tenancy agreement.

Moving fees: If you request to move to a new rental unit within the same property, your landlord can charge you a non-refundable fee that does not exceed the greater of $15 or 3% of your rent. Also, if you live in a building or complex managed by a strata corporation, you may be required to pay non-refundable move-in and move-out fees.

Security deposits

A security deposit – often referred to as a “damage deposit” – is money that a landlord collects at the start of a tenancy and holds until the end of the tenancy. According to section 19(1) of the RTA, the maximum amount a landlord can charge for a security deposit is half the monthly rent. If your landlord requires a security deposit, you must pay it within 30 days of the date it is required to be paid.

A security deposit secures the tenancy for you and your landlord. Once you have paid your deposit, you cannot decide to move in somewhere else, and your landlord cannot decide to rent to someone else. If you pay a security deposit but do not move in, your landlord may be allowed to keep your deposit. You may even have to pay additional money to cover the cost associated with re-renting your unit, or to cover your landlord’s lost rental income if they cannot find a replacement tenant.

Security deposits also cover damage. If your landlord believes you are responsible for damage beyond reasonable wear and tear, they can ask the RTB for permission to keep your security deposit.

Applying your security deposit towards rent: According to section 21 of the RTA, you are not allowed to apply your security deposit towards rent without your landlord’s permission. For example, you cannot pay only half of your last month’s rent and tell your landlord to cover the remaining half with your security deposit, unless you have their written consent.

Pets and pet damage deposits

According to section 18 of the RTA, landlords can restrict pets entirely, or set limits on the number, size, or type of pets a tenant can have in their rental unit. If your landlord allows you to have a pet, it is important to include that term in your tenancy agreement. Do not rely on verbal permission alone – make sure it is in writing.

If you are allowed to have a pet, your landlord can require a pet damage deposit of up to half the monthly rent. This is the maximum amount a landlord can charge for a pet damage deposit, regardless of how many pets you have. You will have to pay this deposit either at the start of your tenancy, or when you get a pet at any point during your tenancy. If your pet causes extraordinary damage or unreasonably disturbs others, your landlord may try to evict you and keep your pet damage deposit. See RTB Policy Guidelines 28 and 31 for more information.

Guide dogs: If you have a dog that falls under the Guide Dog and Service Dog Act, your landlord must allow it and cannot require a pet damage deposit.

Overpaying a deposit

The maximum amount you can be charged for a security deposit or pet damage deposit is half the monthly rent. If you have been overcharged for either, section 19(2) of the RTA allows you to deduct the overpayment from your next month’s rent. Some landlords may not know that tenants have this right, so make sure to clearly communicate with your landlord if you decide to deduct rent for this reason. If you are not comfortable withholding rent, you can apply for dispute resolution to recover the overpayment.

Roommates

Co-tenants

“Co-tenants” are roommates who share a single tenancy agreement. Each pay period, co-tenants collectively pay rent to their landlord, and decide among themselves how to divide the cost. This is the most common type of roommate setup for couples, friends, and families. To ensure that you are considered a co-tenant rather than an “occupant/roommate”, make sure your name is clearly listed on your tenancy agreement.

Co-tenants are jointly responsible for everything related to their tenancy, which means they are all equally responsible for each other’s behaviour. If the full rent is not paid on time because of one co-tenant, the landlord could issue an eviction notice that applies to everyone. Similarly, if damage has been caused to the rental unit, the landlord could choose to seek monetary compensation from any roommate – even if it was not that person’s fault.

Disputes between co-tenants: Disputes between co-tenants are not covered by the Residential Tenancy Act (RTA) and cannot be resolved through the Residential Tenancy Branch (RTB). A common dispute can arise when one roommate is late with their portion of the rent, and the other roommates are forced to pay the difference to avoid eviction. From a legal standpoint, this type of monetary dispute would have to be settled through Small Claims Court, the Civil Resolution Tribunal, or BC Supreme Court.

Problems can also arise when one co-tenant decides to move out, as that decision can affect the remaining co-tenants. Here are the two possible scenarios for when a co-tenant moves out:

  1. If the roommate leaving gives proper notice in writing to move out, the tenancy will end for the other co-tenants as well – even if they did not sign the notice. The remaining roommates will have to either move out or sign a brand-new tenancy agreement in order to stay.
  2. the roommate leaving does not give proper notice in writing to move out, the tenancy will continue and all of the co-tenants will still be responsible for paying the full rent on time. The remaining co-tenants may wish to speak to the landlord about legally ending the tenancy or amending the tenancy agreement to add a replacement roommate.

See RTB Policy Guideline 13 for more information.

Tenants in common

“Tenants in common” are tenants who live in the same rental unit but have separate tenancy agreements with the landlord. For example, a landlord may rent out individual bedrooms in a house under separate agreements. With this type of roommate setup, you are only responsible for your own behaviour. If another tenant fails to pay their rent on time or decides to move out, it will have no legal effect on your tenancy.

Sharing common space in this way can be an effective way to get cheaper rent without having to sign an agreement with another person. However, the disadvantage of this type of setup is that your landlord may not consult you when choosing your roommates.

Problems between tenants in common: Disputes between tenants in common are not covered by the RTA and cannot be resolved through the RTB. If you and another tenant in common have a dispute relating to your tenancy that cannot be settled on your own, consider putting your concerns to your landlord in writing. Once notified, your landlord should attempt to intervene and correct the situation. Alternatively, some legal problems may have to be settled through Small Claims Court, the Civil Resolution Tribunal, or BC Supreme Court.

Occupants / roommates

An “occupant/roommate” is a person who rents from a tenant with whom they live, rather than the landlord, and is therefore not covered under the RTA. This living situation is common in shared houses where a “head-tenant” rents out bedrooms to roommates. If you enter this kind of arrangement, you will not be protected by the RTA, and TRAC and the RTB will not be able to assist you. See RTB Policy Guideline 19 for more information.

Disputes between “occupants/roommates” and tenants/landlords: Occupants/roommates cannot use the RTB’s dispute resolution system to settle disputes with tenants, landlords, or other occupants/roommates. Instead, any legal problems would have to be settled through Small Claims Court, the Civil Resolution Tribunal, or BC Supreme Court.

Changing terms in a tenancy agreement

Aside from the exceptions listed in section 14(3) of the RTA, the terms of a tenancy agreement can only be changed by mutual consent. If you and your landlord both agree to a change, feel free to amend your existing agreement. For example, you can cross out a term, enter a new one, add the date, and both initial the change. Alternatively, you can sign an addendum on a separate sheet of paper that outlines the agreed upon change. Either way, make sure that you receive a copy of the revised tenancy agreement or addendum. See section 14 of the Residential Tenancy Act for more information.



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