Other Resources for Tenants

Housing alternatives

BC Active Manufactured Home Owners Association	For those who own their manufactured home.	Website: www.amhoa.ca Phone: (250) 544-1456
BC Housing	subsidized housing information	Website: www.bchousing.org Phone: (604) 433-2218 Phone toll-free: 1-800-257-7756
Co-operative Housing Federation of BC	Information for people living in co-ops.	Website: www.bcca.coop/member/co-operative-housing-federation-bc Phone: (604) 879-5111 Phone toll-free: 1-866-879-5111

Government

|- valign="top" | width="20%" | Residential Tenancy Branch | width="40%" | Government department that carries out residential tenancy law. Provides information and dispute resolution services. Visit their website to download forms, see legislation, policy guidelines, and fact sheets. | width="40%" | Website: [1]
Lower Mainland Phone: (604) 660-2421
Victoria Phone:(250) 387-1602
Phone toll free: 1-800-663-7867

|- valign="top" | width="20%" | Service BC(Government Agent) | width="40%" | If there is no Residential Tenancy Branch office where you live, you can call or visit Service BC. | width="40%" | Website: [2]
Phone:(604) 660-2421
Phone toll-free: 1-800-663-7867

|- valign="top" | width="20%" | Vancouver Property Use Inspector | width="40%" | Repairs, heat, fire safety, City of Vancouver only. | width="40%" | Website: [3]
Phone: (604) 873-7398 or 311 |}

Advocacy and referral services

Lower Mainland:

|- valign="top" | width="20%" | Vancouver Coastal Health Protection | width="40%" | Information about bed bugs, rodent and insect infestations. | width="40%" | Website: [4]
Phone: (604) 736-2033
Phone toll-free: 1-866-884-0888

|- valign="top" | width="20%" | Vancouver Coastal Health Protection | width="40%" | Information about bed bugs, rodent and insect infestations. | width="40%" | Website: [5]
Phone: (604) 736-2033
Phone toll-free: 1-866-884-0888

|- valign="top" | width="20%" | Vancouver Coastal Health Protection | width="40%" | Information about bed bugs, rodent and insect infestations. | width="40%" | Website: [6]
Phone: (604) 736-2033
Phone toll-free: 1-866-884-0888

|- valign="top" | width="20%" | Vancouver Coastal Health Protection | width="40%" | Information about bed bugs, rodent and insect infestations. | width="40%" | Website: [7]
Phone: (604) 736-2033
Phone toll-free: 1-866-884-0888

|- valign="top" | width="20%" | Vancouver Coastal Health Protection | width="40%" | Information about bed bugs, rodent and insect infestations. | width="40%" | Website: [8]
Phone: (604) 736-2033
Phone toll-free: 1-866-884-0888

|- valign="top" | width="20%" | Vancouver Coastal Health Protection | width="40%" | Information about bed bugs, rodent and insect infestations. | width="40%" | Website: [9]
Phone: (604) 736-2033
Phone toll-free: 1-866-884-0888

|- valign="top" | width="20%" | Credit Counseling Society of BC | width="40%" | Provides assistance with debt problems. | width="40%" | Website: www.nomoredebts.org
Phone toll-free: 1-888-527-8999
Email: info@nomoredebts.org

|- valign="top" | width="20%" | Dial-A-Law | width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi. | width="40%" | Website: www.dialalaw.org
Phone: 604-687-4680
Phone toll-free: 1-800-565-5297

|- valign="top" | width="20%" | Lawyer Referral | width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes. | width="40%" | Website: www.cba.org/bc/
Phone: 604-687-3221 (Greater Vancouver)
Phone toll-free: 1-800-663-1919 from anywhere else in the province.

|- valign="top" | width="20%" | People's Law School | width="40%" | View the online animations "You Owe Money" and "Someone Owes You Money". | width="40%" | Website: www.publiclegaled.bc.ca; click on "Media" and then "Videos"

|- valign="top" | width="20%" | Mediate BC | width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes. | width="40%" | Website: www.mediatebc.com |-

|- valign="top" | width="20%" | Clicklaw | width="40%" | An Internet portal for public legal information and education in British Columbia. | width="40%" | Website: www.clicklaw.bc.ca

|}

Processes used to resolve legal disputes, including negotiation, collaborative settlement processes, mediation, arbitration and litigation.

An act; a statute; a written law made by a government. See "regulations."

A sum of money or an obligation owed by one person to another. A "debtor" is a person responsible for paying a debt; a "creditor" is the person to whom the debt is owed.

A person licensed to practice law in a particular jurisdiction by that jurisdiction's law society. See "barrister and solicitor."