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Difference between revisions of "Settlement Workers Guide to Making Effective Referrals"
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Settlement Workers Guide to Making Effective Referrals (view source)
Revision as of 01:12, 8 March 2014
, 01:12, 8 March 2014no edit summary
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* what they can do to prepare | * what they can do to prepare | ||
The Clicklaw HelpMap is a good tool to use with clients so they can then use the website themselves. You can show them how to find agencies in their community as well as details such as: | The [http://clicklaw.bc.ca/helpmap Clicklaw HelpMap] is a good tool to use with clients so they can then use the website themselves. You can show them how to find agencies in their community as well as details such as: | ||
* contact information for the agency | * contact information for the agency | ||
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You’ve already told your client that you can only provide basic legal information. This will help them understand the reason why you are showing them where they can go for more legal help. | You’ve already told your client that you can only provide basic legal information. This will help them understand the reason why you are showing them where they can go for more legal help. | ||
==Help a client prepare for the next step== | ==Help a client prepare for the next step== | ||
Clients will benefit from being well prepared before going to another agency, meeting with a community legal advocate or meeting with a lawyer. | Clients will benefit from being well prepared before going to another agency, meeting with a community legal advocate or meeting with a lawyer. Free and low-cost legal advice and representation services have limited time available for each client. When the client comes prepared, the person they see has more time to provide legal advice. | ||
Free and low-cost legal advice and representation services have limited time available for each client. When the client comes prepared, the person they see has more time to provide legal advice. | |||
Clients who pay for their lawyer themselves will get the most value for their money if they are prepared. | Clients who pay for their lawyer themselves will get the most value for their money if they are prepared. Preparation can include learning more about their legal issue, organizing information about their situation and understanding more about the services they will receive. Encourage your client to learn more about their legal issue. You have shown them where to find legal information and have perhaps provided some print information. Explain the benefits of using this information to better understand their legal issue. | ||
Preparation can include learning more about their legal issue, organizing information about their situation and understanding more about the services they will receive. | |||
Encourage your client to learn more about their legal issue. You have shown them where to find legal information and have perhaps provided some print information. Explain the benefits of using this information to better understand their legal issue. | |||
Clients can also prepare by following a few basic steps to organize information about their situation ahead of time. Encourage clients to: | Clients can also prepare by following a few basic steps to organize information about their situation ahead of time. Encourage clients to: | ||