Difference between revisions of "Choosing the Proper Forum for Small Claims (20:IV)"

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Parties  who  wish  to  preserve  their  relationship,  avoid  the  stress  of  trial,  keep  the  details  of  their dispute  private,  or  resolve  their  dispute  in  months  instead  of  more  than  a  year  should  seriously consider alternative dispute resolution.
Parties  who  wish  to  preserve  their  relationship,  avoid  the  stress  of  trial,  keep  the  details  of  their dispute  private,  or  resolve  their  dispute  in  months  instead  of  more  than  a  year  should  seriously consider alternative dispute resolution.
=== 1. Negotiations ===
Negotiation is cost and risk free. Any contact between the parties should be used to attempt to negotiate a settlement. Parties can negotiate a settlement at any point before a judgment is  pronounced. Negotiations  are  without  prejudice,  which  means  they  are confidential between the parties and cannot be used against a party in court.Any documentation related to negotiation should have the words “WITHOUT PREJUDICE” written across the top.
Ask the other party if he or she is represented by a lawyer. If so, all communication should be  with  the  lawyer. If  the  other  party is  not  represented,  ask  the  other  party  if  he  or  she  is willing to discuss the claim.
Telephone  technique  should  be '''firm'''  but '''not  argumentative'''.    Try  to  negotiate  the  best offer possible.
Make a written plan and keep detailed notes of each conversation as it occurs. Plan how best to find out the other side’s position and how best to put forward your position.
If  a  settlement  is  reached,  a  letter  should  be  sent  to the  other  party  to  confirm  the agreement.  Enclose  a  duplicate  copy  for  the  appropriate  party  to  sign  and  return  to  you. Any settlement should include a mutual release agreement in which both parties agree to not bring any further claims against each other and to withdraw any other proceedings that may have been commenced.
'''NOTE''' –  If  there  are  multiple  defendants,  a  claimant  should  obtain  legal  advice  to  ensure that  an  agreement  with  one  defendant  does  not  inadvertently  release  the  other  defendants from liability.
=== 2. Mediation ===
Mediation is a voluntary process in which an independent, neutral party listens to each party’s  position,  focuses  the  issues  in  dispute,  and  assists the  parties  to  come  to  a  settlement agreement.    While  the  mediator  plays  an  active  role  in  ensuring  discussion  remains productive,  the  ultimate  responsibility  for  resolving  the  dispute  rests  with  the  parties.  The purpose of mediation is not to determine who wins and loses, but to find solutions that meet the needs of the people involved.
Mediation as an alternative to litigation is often a more expedient, less expensive, and more satisfactory  route  than  litigation.  In  order  to  mediate  outside  of  the  Small  Claims  Court process, all parties must agree. The parties typically share the cost of mediation.
The Small Claims Court requires that parties participate in either a settlement conference or mediation.  Both  processes  are  highly  successful  in  resolving  disputes  and  there  is  no additional  cost  to  either  party.  For  information  on  these  processes,  see  the  [http://www.ag.gov.bc.ca/courts/small_claims/info/guides.htm Small  Claims Procedural Guides]. 
Parties who choose to mediate outside of the Small Claims Court process can choose their mediator35, resolve the dispute sooner and on a more convenient timeline, and spend more time  resolving  the  dispute  than  the  approximately  2.5  hours  allocated  by  the  court.    Also, since both parties would have agreed to mediate, settlement is more likely than if mediation is compulsory.
==== a) Conflict Resolution Clinic (CoRe Clinic)36 ====
The CoRe Clinic provides mediation services on a flexible payment scale.  Sessions are run by a professional mentor mediator paired with a trained student mediator.  The  mentors  are  often  the  same  mediators  available  through  the BC Mediator Roster  Society  but  are  available  at  greatly  reduced  rates while  volunteering  with CoRe.  All  mentors  have  extensive  Small  Claims  mediation experience,  and significant expertise in other areas of the law as well. Students working with CoRe have  undergone  training  through  the  UBC  Faculty  of  Law Mediation  Clinic  and Practicum courses.  Consider using  the CoRe clinic for  mediations  under  Rule  7.3. CoRe may also be particularly useful where parties have not yet filed a court action. Mediations  with  CoRe  are  voluntary,  and  both  parties  must agree  to  mediate  in order  for  CoRe  to  assist.  CoRe  offers  a  flexible  process  that  can  be  designed  to accommodate  the  individual  needs  of  parties  to  a  dispute.  Where  requested, mediation  sessions  can  be  held  in  a  range  of  locations,  or  by  teleconference.  In some  cases  the  process  will  run  more  smoothly  if  parties  to  a  dispute  are  kept separate.  Mediation  in  general  and  CoRe  in  particular  can  provide  a  faster,  less expensive  alternative  to  court.  For  more  information,  refer  to  [http://faculty.law.ubc.ca/coreclinic CoRe’s website].
=== 3. Arbitration ===
Arbitration is a voluntary process in which an independent, neutral party will listen to each party’s  position  and  resolve  the  conflict  by  choosing  one of  the  party’s  positions.    If  the arbitrator’s  decision  is  binding,  the  dispute  is  settled.    If  the arbitrator’s  decision  is  non-binding, the parties may accept it or proceed to litigation.  Arbitration can offer a very quick resolution  to  disputes  and  encourages  both  parties  to  present  reasonable  offers  in  order  to increase  the likelihood  that  their  proposal  will  be  selected.  In  order  to  arbitrate,  all  parties must agree.  The parties typically share the cost of arbitration.  The Small Claims Court does not require or provide arbitration; parties who wish to arbitrate must do so on their own.37

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