Non-Profit Recordkeeping and Privacy (Societies Act FAQs)

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Pacific Legal Education and Outreach Society (PLEO) in January 2024.

What are the official records that a non-profit society must keep?=

s. 20(1):

• Certificate of Incorporation
• Constitution
• Bylaws
• Statement of Directors and Registered Office
• Orders by any court, tribunal, or federal, provincial or municipal body
• Register of Directors, including contact information
• Written consents to act as director
• Written resignation of directors
• Any disclosures of a director’s or senior manager’s interest
• Register of Members, organized by class, including contact information
• Minutes of each meeting of members, including text of resolutions passed
• Ordinary resolutions, special resolutions, and consent resolutions, including copies of consents
• Financial Statements and Auditors Reports

s. 20(2): Minutes of directors' meetings, including a list of directors present, and the text of each resolution passed

• Directors' consent resolutions, including copies of consents
• Adequate accounting records for each financial year

Where must official records be kept and in what form?

A non-profit must store its official records at its registered office or in another BC location with a notice at the registered office.

Records may be kept in a physical or electronic form so long as there is simple, reliable, and prompt access. For example, a non-profit could create a physical or electronic folder entitled Official Records and store the official records in that folder. The records in that folder can be further organized into categories or years, depending on what makes the most sense.

Access to Records

Who can inspect the non-profit society’s official records?

Records under s. 20(1):

• Any director
• Any member
• Any person, other than a member or director, may, if and to the extent permitted by bylaw, inspect s. 20 records, other than the Register of Members

Records under s. 20(2):

• Any director
• Any member, unless the bylaws provide otherwise, save for a record of a director’s or senior manager’s interest
• Any person, other than a member or director, may, if and to the extent, permitted by bylaw, inspect s. 20 records, other than the Register of Members

Are there any restrictions on who can access a non-profit society’s official records?

Under s. 25 of the Societies Act, directors may by resolution restrict members’ right to inspect the Register of Members if the inspection might be harmful. Harm might be where your members are vulnerable individuals or there are legitimate privacy/security concerns such as police officers not wanting their addresses public. This will be rare. This provision was considered by the Civil Resolution Tribunal in Sellers v. Kitty Cat P.A.L. Society, 2020 BCCRT 376. In that case, the tribunal member restricted use of the register to the uses listed in s. 25(7) of the Societies Act.

If the directors have restricted access to the Register of Members, a member may still inspect the Register of Members by applying in writing to the non-profit. The application must include the applicant's name and a statement that the information in the Register of Members will not be used except for the purposes listed under s. 25(7) of the Societies Act. Under s. 25(7) of the Societies Act, a Register of Members that has been restricted may only be used for requisitioning a meeting of members, submitting a member proposal, calling a meeting of members under s. 138 of the Societies Act, or attempting to influence voting members.

Can a non-profit society charge a fee to inspect an official record?

Non-profits may not charge a fee to members or directors who wish to inspect an official record. However, non-profits may charge a fee to a person who is neither a member nor a director for inspecting records, up to the maximums listed in the Societies Regulation. Under s. 4 of the Societies Regulation, the fee may not exceed $10 per day, regardless of the number of records inspected.

Can a non-profit society charge a fee to copy an official record?

Directors are entitled to receive, without charge, a copy of any official record listed under s. 20 of the Societies Act. Members are entitled to receive, without charge, one copy of the current constitution, bylaws, and most recent financial statements.

The Societies Regulation sets out the fees a non-profit may charge for copies of records. Regardless of whether a person is entitled to inspect a record, the maximum fee a non-profit may charge is $0.50 per page, or $0.10 per page if the copy is provided by email. As an exception, if a person is requesting a copy of the financial statements and they are not entitled to inspect the financial statements, the non-profit may charge a maximum fee of $10 plus $0.50 per page, or $10 plus $0.10 per page if the copy is provided by email.

Can a non-profit society prevent its members from inspecting the official records?

Yes, to a point. A non-profit can prevent a member from inspecting minutes of directors meetings and accounting records. These limitations must be set out in your bylaws. For example:

Bylaw [X] - Inspection of Official Records

Only official records under s. 20(1) are available for inspection by, and disclosure to, members.

All other records are only accessible at the sole discretion of the directors.

The directors will establish procedures for the inspection and disclosure of all official records.

Can a non-profit society prevent its members from accessing the register of members?

Inspection of the register of members can be restricted by a directors’ resolution if the directors believe that access would be harmful to the non-profit or a member.

Members may only request access to the register of members for a purpose permitted under s. 25(7) of the Societies Act. Those reasons are:

• requisitioning a meeting of members;
• submitting a member proposal;
• calling a meeting of members under s. 138 of the Societies Act; and
• attempting to influence voting members.

How long do we have to keep our documents and records?

Certain documents must be held for longer than others depending on the statute. The non-profit records that must be kept are listed under s. 20 of the Societies Act. S. 21 of the act states that the s. 20 records do not need to be kept once 10 years have passed since the record was created or last altered and the record is no longer relevant to the activities or internal affairs of the non-profit. The CRA requires that financial records be kept for 7 years.

Privacy Policy

Does the non-profit society need a privacy policy?

Yes. Under the Personal Information Protection Act, every non-profit is required to have a privacy policy.

What needs to be in a privacy policy?

Every non-profit’s policy will differ depending on its information needs. In general, a privacy policy should state what information is collected, how the information is stored, who can access the information, and how the information is used. An example privacy policy can be found here.

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