Residency Agreements and Assisted Living

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Residency Agreements[edit]

Unlike long-term care, assisted living residences are required by law to enter into a written residency agreement with residents. The agreement must set out the following:

  • names and contact information for the resident’s contact person or personal representative, if any, and purposes for which the operator may contact them;
  • the hospitality and assisted living services that the facility will provide, including dietary accommodations;
  • the rules of the assisted living residence;
  • the rights of residents in assisted living (i.e., Residents’ Bill of Rights);
  • duties and responsibilities of the assisted living facility operator;
  • the resident’s responsibilities;
  • the circumstances under which the resident may no longer reside in the assisted living residence;
  • the criteria that will guide a decision to end the residency;
  • the general level and type of training, experience, skills, and qualifications of the employees who provide assisted living services;
  • any electronic surveillance or tracking used at the assisted living residence; and
  • disclosure of anyone living in the assisted living residence who is not a resident and whether that person has access to the common areas of the residence.(1)

A residency agreement must also include the following information about fees and deposits:

  • an itemized list of all fees the resident must pay;
  • a statement of when residency fees are due;
  • a description of the circumstances under which the fees may change;
  • a description of all optional services and the fees for each of them;
  • the terms and conditions for the payment and refund of fees; and
  • a statement of the amount of any security or damage deposit paid or payable.(2)

The agreement must also include information about changing or ending the agreement, including:

  • the circumstances in which the residency agreement may be changed;
  • the procedures to be used to change the residency agreement, including advance notice of proposed changes; and
  • changes, if any, that the operator may make to the residency agreement without the consent of the resident.(3)

References[edit]

  1. “Assisted Living Regulation,” BC Reg 189/2019, ss 30-31 & Sch C, online: <http://canlii.ca/t/9lrn>.
  2. “Assisted Living Regulation,” BC Reg 189/2019, Sch C, online: <http://canlii.ca/t/9lrn>.
  3. “Assisted Living Regulation,” BC Reg 189/2019, Sch C, online: <http://canlii.ca/t/9lrn>.


This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Seniors First BC, February 2024.