Chapter Two - Residents' Bill of RightsUnderstanding the Bill of RightsThe Key ProvisionsProtecting and Enforcing the Rights
Chapter Three - Legal Issues in Admission and TransferIntroduction to Legal Issues in Admission and TransferAdmission to the Residential Care FacilityTerms in Admission Agreements and ContractsCommon Legal Matters in ContractsContractual ProtectionsConsenting to Admission to a Care FacilityFirst Appropriate Bed PolicyAdvance Care PlanningCare PlansAdmission Process for Special Individuals or CircumstancesChapter Three Resources and Appendix
Chapter Four - Legal Issues When Living in Residential CareCommon Care IssuesSix Pressing IssuesChapter Four Resources and Appendix
Chapter Five - Rights, Remedies and Problem ResolutionThe Need for Effective Remedies and Problem ResolutionThe Basic Recourse Process under CCALAStarting Points for Problem ResolutionOperator ResponsibilitiesDirecting Concerns to Other External BodiesChapter Five Resources and Appendix
Chapter Six - Consent and CapacityIntroductionHealth Care ConsentCare PlanningPersonal Care and ConsentOther Consent IssuesChapter Six Resources and Appendix
Chapter Seven - Substitute Decision-MakingIntroduction: A Right to DecideTypes of Substitute Decision-MakingChapter Seven Resources and Appendix
References Introduction, Chapter One and Two ReferencesChapter Three ReferencesChapter Four ReferencesChapter Five ReferencesChapter Six ReferencesChapter Seven References