Difference between revisions of "Common Care Issues when Living in Residential Care"

==Communication==

Proper and timely communication with residents and family or other representatives is a legal responsibility on all care facility operators. The Patient Care Quality Offices in British Columbia indicate that poor communication is a common problem across the health care system, including residential care. In a care facility, family and friends can become frustrated when they do not know who to talk to in the facility,  are simply told “it’s the policy “,  or where they feel that problems or concerns are not being effectively addressed (or in a timely manner as required by law). Poor communication ranges from simple time pressures and inadvertent oversights to blatant efforts to conceal information, particularly about the circumstances of a resident’s injury or death.