Consumer Law Quiz

This quiz on consumer law in BC is part of the Consumer Law Lesson Module in Law-Related ESL Lessons. The quiz is an opportunity for a learner to assess their understanding.

1 In Canada, there are no laws that protect you when you buy things.

	TRUE.
	FALSE.

2 You are responsible to take proper care of things you buy.

	TRUE.
	FALSE.

3 There are two steps to make your complaint.

	TRUE.
	FALSE.

4 In Step 1, you explain the problem.

	TRUE.
	FALSE.

5 In Step 2, you explain what you want.

	TRUE.
	FALSE.

6 If you cannot solve the problem, you can make a claim in Supreme Court.

	TRUE.
	FALSE.

7 Choose one of the following words to complete the sentence. Use each word only once.

• right
• notes
• online
• store

The Canadian Consumer Association has an complaint program.

The person from the may agree to do what you ask for.

The first step is to find the person to talk to about the problem.

Be ready to keep on what happens.

Press the "Submit" button after answering the questions in order to see how you have done!