Anonymous

Difference between revisions of "A Provincial Government Worker Was Abusive to Me"

From Clicklaw Wikibooks
m
no edit summary
m
Line 14: Line 14:
# If your complaint is about a decision, get reasons for the decision.
# If your complaint is about a decision, get reasons for the decision.
# Ask if the agency has its own process for reviewing or appealing the decision. If so, use it.
# Ask if the agency has its own process for reviewing or appealing the decision. If so, use it.
# If your complaint is not resolved by the agency, complete and send in a Complaint Form within one year of the action you are complaining about. [See #41-Ombudsman, in Part 2 of this Guide for contact and website information on the BC Ombudsman complaint process. The website has an online complaint form.]
# If your complaint is not resolved by the agency, complete and send in a Complaint Form within one year of the action you are complaining about. [See [[Ombudsman]] in Part 2 of this Guide for contact and website information on the BC Ombudsman complaint process. The website has an online complaint form.]


== What will happen next? ==
== What will happen next? ==
Line 26: Line 26:
== Where to get help ==
== Where to get help ==


See Part 2- Resources, starting on page 43, for a list of helpful resources. Your best bets are:
See the [[Resource Guide]] in Part 2 for a list of helpful resources. Your best bets are:
* [[Ombudsman]]. The Ombudsman website has “useful contacts” to make complaints about nongovernmental service providers such as lawyers, doctors and banks.
* [[Ombudsman]]. The Ombudsman website has “useful contacts” to make complaints about nongovernmental service providers such as lawyers, doctors and banks.
* [[Law Students’ Legal Advice Program]] (See “Chapter 20- Public Complaints Procedure”, for useful information on “Complaints Concerning Police Conduct”.)
* [[Law Students’ Legal Advice Program]] (See “Chapter 20- Public Complaints Procedure”, for useful information on “Complaints Concerning Police Conduct”.)