Residential Tenancy Branch

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This branch of the BC government administers the provincial Residential Tenancy Act. Staff provide information and some assistance to clients who are having problems with their landlords. The website has forms and good information about residential tenancy law and procedures.

Website: Click on the appropriate link under the headings, "Know Your Rights & Responsibilities","Resolving Issues", "How to Apply for Dispute Resolution", or "Completing the Dispute Resolution Process".

Website www.rto.gov.bc.ca
Phone 1-604-660-1020
Victoria: 250-387-1602
Toll-free: 1-800-665-8779