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Introduction

Chapters 1-7
Criminal Law · Youth Justice · Family Law · Victims · Public Complaints Procedures · Human Rights · Workers Compensation

Chapter One: Criminal Law	I. Introduction · II. Governing Legislation and Resources · III. Etiquette · IV. Criminal Charges · V. Substantive Law · VI. Resolving Prior to Trial · VII. Pleading Not Guilty/Trial · VIII. Other Issues · IX. Charter of Rights and Freedoms · X. LSLAP Policies · XI. Information for LSLAP Students · XII. Etiquette for Law Students · XIII. Practice Recommendations · Appendix A: Initial Sentencing Position · Appendix B: Diversion Application · Appendix C: Sentencing Hearing · Appendix D: Trial Books · Appendix E: Glossary

Chapter Two: Youth Justice	I. Introduction · II. Governing Legislation and Resources · III. Youth Criminal Justice Act · IV. Youth Justice (British Columbia) Act · Appendix A: Glossary

Chapter Three: Family Law	I. Introduction · II. Governing Legislation and Resources · III. Marriage · IV. Divorce · V. Uncontested Divorce · VI. Simple Divorce Procedure · VII. Alternatives to Divorce · VIII. Assets · IX. Spousal and Child Support · X. Interjurisdictional Support Orders · XI. Custody, Guardianship, and Access · XII. Children and the Law · XIII. Adoption · XIV. Name Changes · XV. Court Procedures · Appendix A: Glossary

Chapter Four: Victims	I. Introduction · II. Governing Legislation · III. Crime Victim Assistance Program · IV. Avenues to Address Crime · V. Victims of Sexual Assault · VI. Victims of Violence in Relationships · VII. Seniors and Others with Disabilities · VIII. Victims of Human Trafficking · IX. TIP and Restorative Justice · X. Referrals and Follow-up

Chapter Five: Public Complaints Procedures	I. Introduction · II. Governing Legislation and Resources · III. Steps to Take · IV. Privacy or Access to Information · V. Complaints against the Police · VI. Complaints against Security Guards · VII. The Right to Vote · VIII. Complaints regarding UBC · IX. Complaints regarding SFU · X. Complaints Regarding Other Colleges and Universities · XI. Complaints against Doctors · XII. Complaints against Lawyers · Appendix A: Glossary · Appendix B: Sample Notice Letter

Chapter Six: Human Rights	I. Introduction · II. Governing Legislation and Resources · III. BC Human Rights Code · IV. Canadian Human Rights Act · V. BC Civil Rights Protection Act · VI. Rights of the Child · VII. LSLAP's Role

Chapter Seven: Workers' Compensation	I. Introduction · II. Governing Legislation and Resources · III. Limitation Periods · IV. Compensation · V. Personal Injuries for Workers' Compensation · VI. Occupational Diseases · VII. Psychological Injuries for Workers' Compensation · VIII. Hearing Loss for Workers' Compensation · IX. Claim Benefits · X. Appeals · XI. Health and Safety Regulations · XII. Assessments of Employers · XIII. Fair Practices Officer · XIV. LSLAP's Role · Appendix A: Abbreviations · Appendix B: List of Cases · Appendix C: Referrals · Appendix D: Resources · Appendix E: Claims Process · Appendix F: Checklist for Interviews · Appendix G: Checklist for Appeals · Appendix H: Sample Authorization Form

Chapters 8-14
Employment Insurance · Employment Law · Creditors and Debtors · Consumer Protection · Auto Insurance (ICBC) · Motor Vehicle Law · Mental Health Law

Chapter Eight: Employment Insurance	I. Introduction · II. Governing Legislation and Resources · III. Qualifying for EI · IV. Types of Benefits · V. Benefit Period · VI. Quantifying Benefits · VII. Benefit Entitlement · VIII. Penalties, Violations, and Offences · IX. Keeping Out of Trouble · X. Timing for Reporting · XI. Overpayment and Collections · XII. Reconsideration · XIII. Social Security Tribunal · XIV. Appeals · XV. Judicial Review · XVI. LSLAP's Use of This Chapter · Appendix A: Initial Application Checklist

Chapter Nine: Employment Law	I. Introduction · II. Governing Legislation and Resources · III. Checklist · IV. Preliminary Matters · V. Employment Issues · VI. Remedies · VII. Strategies and Tips · Appendix A: Glossary

Chapter Ten: Creditors and Debtors	I. Introduction · II. Governing Legislation and Resources · III. Creditors' Remedies · IV. Debtors' Options · V. Dealing with Debt · Appendix A: Relevant Forms · Appendix B: Examination Checklist

Chapter Eleven: Consumer Protection	I. Introduction · II. Governing Legislation and Resources · III. Contracts for Sale of Goods · IV. Consumer Protection · V. Direct Sales · VI. Conditional Sales Contracts · VII. Motor Dealer Act · VIII. Miscellaneous · IX. Consumer Transactions

Chapter Twelve: Auto Insurance (ICBC)	I. Introduction · II. Governing Legislation and Resources · III. Compulsory Coverage · IV. Optional Insurance · V. Personal Injury Claims · VI. Out-of-Province · VII. Impending Changes to ICBC Auto Insurance

Chapter Thirteen: Motor Vehicle Law	I. Introduction · II. Governing Legislation and Resources · III. At the Roadside · IV. Duties after a Collision · V. Violation Tickets · VI. Provincial Offences · VII. Vehicle Impoundment · VIII. Superintendent · IX. Drugs and Alcohol · X. Federal Offences · XI. ICBC Breaches · XII. Bicycles · XIII. LSLAP Program Information · Appendix A: Examples of Penalty

Chapter Fourteen: Mental Health Law	I. Introduction · II. Governing Legislation and Resources · III. Theory and Approach · IV. Legal Rights · V. Patient Admission · VI. Voluntarily Admitted · VII. Involuntarily Admitted · VIII. Criminal Code · IX. Complaints · X. References · Appendix A: Second Opinion · Appendix B: Near Relative

Chapters 15-22
Guardianship · Wills and Estates · Citizenship · Immigration · Landlord and Tenant Rights · Small Claims · Welfare Law · Referrals

Chapter Fifteen: Guardianship	I. Introduction · II. Mental Capacity · III. Governing Legislation · IV. Substitute Decision Making · V. Adult Guardianship · VI. Adult Abuse · VII. Sources and Resources · Appendix A: EPOA · Appendix B: Adult Abuse and Neglect Decision Tree

Chapter Sixteen A: Wills and Estate Planning	I. Introduction · II. Governing Legislation and Resources · III. Making and Executing · IV. Mistakes and Alterations · V. Revocation · VI. Will Variation Claims · VII. Intestacy · VIII. Property · IX. First Nations and Wills · X. Health Care Decisions · XI. LSLAP File Administration Policy · Appendix A: Will Instructions Questionnaire · Appendix B: Will Drafting and Execution Checklist · Appendix C: Glossary

Chapter Sixteen B: Probate and Estate Administration	I. Introduction · II. Duties of a Personal Representative · III. Taxation: RRSP & RRIF & TFSA · IV. LSLAP File Administration Policy · Appendix A: Glossary

Chapter Seventeen: Citizenship	I. Introduction · II. Governing Legislation and Resources · III. Who is a Canadian Citizen? · IV. Advantages & Responsibilities · V. Citizenship Grants · VI. Applying for Citizenship Grant · VII. Loss of Citizenship · VIII. Proof · IX. Search of Citizenship Record · X. Referrals

Chapter Eighteen: Immigration	I. Introduction · II. Main Sources · III. Players · IV. Categories of Persons · V. PR Application · VI. Identifications · VII. IRB · VIII. Loss of PR · IX. In-Canada Temporary Residence Matters · X. Removal Orders · XI. Appeals · XII. Offences · XIII. Issues at Sentencing · XIV. Contacts

Chapter Nineteen: Landlord and Tenant Rights	I. Introduction · II. RTA Coverage · III. Tenancy Agreements · IV. Moving in · V. Security Deposits · VI. Repair and Service · VII. Rent Increase · VIII. Tenant's Rights · IX. Subletting and Assignment · X. Termination/Eviction · XI. Dispute Resolution · XII. Common Law · XIII. Strata Law · XIV. Assisted Living · XV. Commercial Tenancies · XVI. Mobile Homes · XVII. Income Assistance · XVIII. Illegal Suites · XIX. Forms · XX. Governing Legislation and Resources

Chapter Twenty: Small Claims	I. Introduction · II. Governing Legislation and Resources · III. Do You Have a Claim? · IV. Choosing the Proper Forum · V. Starting a Claim · VI. Responding to a Claim · VII. Default Order · VIII. How a Claim Proceeds · IX. Pre-Trial · X. Mediation · XI. Settlement Conferences · XII. Trial/Pre-Trial Conferences · XIII. Trial Preparation · XIV. Trials · XV. Costs and Penalties · XVI. Appeals · XVII. Enforcement of a Judgement · Appendix A: Registries · Appendix B: Demand Letter · Appendix C: Notice of Claim · Appendix D: Reply to Claim · Appendix E: Glossary · Appendix F: Limitation Periods · Appendix G: Causes of Action · Appendix H: Court Fees · Appendix I: Tribunal Fees · Appendix J: Settlement Conference · Appendix K: Payment Hearing · Appendix L: Appeal

Chapter Twenty One: Welfare Law	I. Introduction · II. Governing Legislation and Resources · III. Eligibility · IV. Special Situations · V. Eligibility Factors · VI. Hardship Assistance · VII. Overpayments and Fraud · VIII. Payment Issues · IX. Additional Benefits · X. Health Supplements · XI. Appeals

Chapter Twenty Two: Referrals	I. General · II. Family Law · III. Residential Tenancy · IV. Human Rights · V. Wills & Estates · VI. Immigration & Refugee · VII. Disability · VIII. Employment · IX. Debt · X. Aboriginal · XI. Police Complaints · XII. Chinese Language · XIII. Others

@@ Line 32: / Line 32: @@
              | group5 = '''Chapter Five:<br/> Public Complaints Procedures'''
-             | list5  = [[Introduction to Public Complaints (5:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]{{·}}[[Steps to Take regarding Public Complaints (5:III)|III. Steps to Take]]{{·}}[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]{{·}}[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]{{·}}[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]{{·}}[[The Right to Vote (5:VII)|VII. The Right to Vote]]{{·}}[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]{{·}}[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]{{·}}[[Complaints Regarding Other Colleges and Universities (5:X)|X. Complaints Regarding Other Colleges and Universities]]{{·}}[[Complaints against Doctors (5:XI)|XI. Complaints against Doctors]]{{·}}[[Complaints against Lawyers (5:XII)|XII. Complaints against Lawyers]]{{·}}[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]{{·}}[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]]
+             | list5  = [[Introduction to Public Complaints Procedures(5:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]{{·}}[[Steps to Take regarding Public Complaints (5:III)|III. Steps to Take]]{{·}}[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]{{·}}[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]{{·}}[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]{{·}}[[The Right to Vote (5:VII)|VII. The Right to Vote]]{{·}}[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]{{·}}[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]{{·}}[[Complaints Regarding Other Colleges and Universities (5:X)|X. Complaints Regarding Other Colleges and Universities]]{{·}}[[Complaints against Doctors (5:XI)|XI. Complaints against Doctors]]{{·}}[[Complaints against Lawyers (5:XII)|XII. Complaints against Lawyers]]{{·}}[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]{{·}}[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]]
              | group6 = '''Chapter Six:<br/> Human Rights'''

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