Workers' Compensation Referrals (7:App C)

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A. Referrals

Unions

Unions provide more representation for injured workers than all other sources combined. If a worker was engaged in employment under a collective agreement when injured, his or her union or former union should be the first resource. Some unions will even help former members with claims arising out of injuries suffered in non-union employment.

Workers’ Advisors Offices (WAO)

Online Website


Lower Mainland Regional Offices:

Address 500-8100 Granville Avenue
Richmond, BC V6Y 3T6
Phone (604) 713-0360
Toll-free within BC: 1-800-663-4261
Fax: (604) 713-0311


Address 204 - 32555 Simon Avenue
Abbotsford, BC V2T 4Y2
Phone (604) 870-5488
Toll-free: 1-888-295-7781
Fax: (604) 870-5494


  • This is the primary resource for non-union workers having difficulties with the Board. The advisors have direct access to the claim file and provide workers with detailed, confidential advice about the claim. They also offer very readable written information for claimants.
  • The WAO only takes referrals by internet. Claimants must fill out the online inquiry form at the following website: https://www.labour.gov.bc.ca/wab/inquiry/. They will be contacted within 2 business days to set up a telephone appointment with an Intake Administrator.

Employers’ Advisors Office

Online Website
Phone (604) 713-0303
Toll-free within BC and Alberta: 1-800-925-2233
Fax: (604) 713-0345


Community Legal Assistance Society (CLAS)

Online Website
Address 300 – 1140 West Pender Street
Vancouver, BC V6E 4G1
Phone (604) 685-3425
Fax: (604) 685-7611
Toll-free: 1-888-685-6222


WCB Main Inspection Office

Online
Address 6951 Westminster Highway
Richmond, BC V7C 1C6
Phone (604) 273-2266
Toll-free (outside Vancouver): 1-800-661-2112


WCB Fair Practices Office

Online
Address Street Address: 6951 Westminster Highway, Richmond, BC V7C 1C6
Mailing Address: P.O. Box 5350 Stn. Terminal, Vancouver, BC V6B 5L5
Phone (604) 276-3053
Fax (604) 276-3103



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