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Difference between revisions of "Privacy or Access to Information for Public Complaints (5:IV)"

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*it has established a uniform appeal process.  
*it has established a uniform appeal process.  


This Act is amended from time to time. It is advisable to consult the Act for certainty when advising a client. Further information about the Act can be obtained from the following organization:  
This Act is amended from time to time. It is advisable to consult the Act for certainty. Further information about the Act can be obtained from the following organization:


[http://fipa.bc.ca/home/ Freedom of Information and Privacy Association]
[http://fipa.bc.ca/home/ Freedom of Information and Privacy Association]


Also, the BC Civil Liberties Association has published a handbook on privacy that provides detailed information about various aspects of the law relating to privacy. It can be found online at http://bccla.org/privacy-handbook.  
The BC Civil Liberties Association has also published a handbook on privacy that provides detailed information about various aspects of the law relating to privacy. It can be found online at: http://bccla.org/privacy-handbook.  


=== 2. Scope of Freedom of Information Rights ===
=== 2. Scope of Freedom of Information Rights ===


Section 3 of the ''FIPPA'' provides that the Act applies to all records in the custody or control of a “public body”, with notable exceptions in paragraphs 3(1)(a) to (k). In addition to the entities defined as public bodies in Schedule 1, including BC government ministries, municipalities, hospitals, and universities and colleges, Schedule 2 lists specific organizations that are covered by the Act, including BC Hydro, ICBC, Legal Services Society, Mental Health Act Assessment Committees, and the Workers’ Compensation Board.  
Section 3 of the ''FIPPA'' provides that the Act applies to all records in the custody or control of a “public body”, with notable exceptions in paragraphs 3(1)(a) to (k). In addition to the entities defined as public bodies in Schedule 1, including BC government ministries, municipalities, hospitals, and universities and colleges, Schedule 2 lists specific organizations that are covered by the Act, including BC Hydro, ICBC, Legal Services Society, ''Mental Health Act'' Assessment Committees, and the Workers’ Compensation Board.  


In July 1993, an amendment to the ''FIPPA'' expanded the scope of the legislation to include governing bodies of various professions within the scope of the Act. These professions include lawyers, accountants, engineers, teachers, doctors, and nurses (see Schedule 3).  
In July 1993, an amendment to the ''FIPPA'' expanded the scope of the legislation to include governing bodies of various professions within the scope of the Act. These professions include lawyers, accountants, engineers, teachers, doctors, and nurses (see Schedule 3).  
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*financially sensitive data (s 17);  
*financially sensitive data (s 17);  
*information harmful to heritage sites or endangered species (s 18)  
*information harmful to heritage sites or endangered species (s 18)  
*information harmful to safety (s 19);  
*information harmful to public safety (s 19);  
*confidential third-party business information (s 21);
*information harmful to a third party's business interest (s 21);
*information harmful to a third party’s personal privacy (s 22); and  
*information harmful to a third party’s personal privacy (s 22); and  
*information relating to abortion services (s 22.1).  
*information relating to abortion services (s 22.1).  
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Public bodies can collect personal information only when authorized by legislation, for law enforcement purposes, or when necessary to the operation of a program administered by the public body (s 26).  
Public bodies can collect personal information only when authorized by legislation, for law enforcement purposes, or when necessary to the operation of a program administered by the public body (s 26).  


In general, a public body must collect personal information directly from the individual (s 27). Notable exceptions include: when an alternative method is authorized by the individual, by the Privacy Commissioner, or under another statute; and when the information is used for the purpose of collecting a debt or fine or making a payment. Except where the information is collected for law enforcement purposes, the public body must also tell the individual from whom it collects personal information the purpose and the legal authority for collecting it.  
In general, a public body must collect personal information directly from the individual (s 27). Notable exceptions include: when an alternative method is authorized by the individual, by the Privacy Commissioner, or under another statute; and when the information is used for the purpose of collecting a debt or fine or making a payment. Except where the information is collected for law enforcement purposes, the public body must also tell the individual from whom it collects personal information the purpose and the legal authority for collecting it.  


The public body has a duty to ensure the information it collects is accurate (s 28). An individual has the right to request correction if he or she believes there is an omission or error in the personal information (s 29).  
The public body has a duty to ensure the information it collects is accurate (s 28). An individual has the right to request correction if he or she believes there is an omission or error in the personal information (s 29).  
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If the request is for a correction of information held by the public body, the head of the public body must either (a) correct the record, or (b) annotate the information with the correction that was requested.  The head of the public body must next notify all other parties to whom the information in question has been disclosed within the past year.
If the request is for a correction of information held by the public body, the head of the public body must either (a) correct the record, or (b) annotate the information with the correction that was requested.  The head of the public body must next notify all other parties to whom the information in question has been disclosed within the past year.


Always check with the organisation itself to see if it has its own form for requests; this makes the process much faster.  
Always check with the organization itself to see if it has its own forms for requests; this makes the process much faster.  


To obtain a copy of a police report, complete the form provided by the “Information and Privacy” section of the police department from which you are requesting the records (for the VPD, you will find the form here: http://vancouver.ca/police/assets/pdf/forms/vpd-form-foi-request.pdf).  Include a copy of the person’s driver’s licence if possible, and a cover letter explaining the details of the report you are looking for.  If you are asking to receive documents on someone’s behalf you will also need them to sign an authorization or release.  Typically there is no charge if you are requesting documents that relate to an interaction you had with police.  
To obtain a copy of a police report, complete the form provided by the “Information and Privacy” section of the police department from which you are requesting the records (for the VPD, you will find the form here: http://vancouver.ca/police/assets/pdf/forms/vpd-form-foi-request.pdf).  Include a copy of the person’s driver’s licence if possible and a cover letter explaining the details of the report you are looking for.  If you are asking to receive documents on someone’s behalf you will also need them to sign an authorization or release.  Typically there is no charge if you are requesting documents that relate to an interaction you had with police.  


If a person has been a victim of property crime, their insurance company might require them to obtain a copy of the police report.  Sometimes the insurer will make the request for you.  To obtain this record, fill out the request for property report form, or send in a written request with the following information: police file number, full name, current address, telephone number, location of incident, type of incident, and any other helpful details.  There is a fee for this service, and the letter and payment ($53.33 including HST) should be placed in an envelope and mailed to the following address:  
If a person has been a victim of property crime, their insurance company might require them to obtain a copy of the police report.  Sometimes the insurer will make the request for you.  To obtain this record, fill out the request for property report form, or send in a written request with the following information: police file number, full name, current address, telephone number, location of incident, type of incident, and any other helpful details.  There is a fee for this service, and the letter and payment ($53.33 including applicable taxes) should be placed in an envelope and mailed to the following address:  


:::Attention Correspondent Unit   
:::Attention Correspondent Unit   
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If the public body refuses to disclose the information or make the requested correction, the next step is to file a complaint with the Information and Privacy Commissioner.  Under section 42, the Commissioner oversees the administration of the Act.  An individual can ask the Commissioner to review any decision pertaining to access or correction within 30 days of notification of the decision (although paragraph 53(2)(b) allows the Commissioner to extend this limitation period).  Please refer to the ''FIPPA'' and its regulations for a detailed description of the review process.
If the public body refuses to disclose the information or make the requested correction, the next step is to file a complaint with the Information and Privacy Commissioner.  Under section 42, the Commissioner oversees the administration of the Act.  An individual can ask the Commissioner to review any decision pertaining to access or correction within 30 days of notification of the decision (although paragraph 53(2)(b) allows the Commissioner to extend this limitation period).  Please refer to the ''FIPPA'' and its regulations for a detailed description of the review process.


The Commissioner has significant power to enforce judgment (much more so than the equivalent federal official). Generally, the burden is on the public body to justify its refusal to disclose information (although there are notable exceptions pertaining to third-party interests (see s 57)). The head of a public body  must comply with an order of the Commissioner unless an application for judicial review is brought within 30 days (s 59). A person other than the head of a  public body who is dissatisfied with a decision of the Commissioner may seek judicial review pursuant to the ''Judicial Review Procedure Act''.  
The Commissioner has significant power to enforce judgment (much more so than the equivalent federal official). Generally, the burden is on the public body to justify its refusal to disclose information (although there are notable exceptions pertaining to third-party interests (see s 57)). The head of a public body  must comply with an order of the Commissioner unless an application for judicial review is brought within 30 days (s 59). A person other than the head of a  public body who is dissatisfied with a decision of the Commissioner may seek judicial review pursuant to the ''Judicial Review Procedure Act''.


== H. The BC Privacy Act ==
== H. The BC Privacy Act ==
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