Introduction to Public Complaints Procedures (5:I)

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This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on July 31, 2020.


This chapter does not address all problems, legal or otherwise, relating to government, but it provides some general information that may assist in making a public application or complaint. This section contains general guidelines for dealing with public bodies (e.g., the Canadian Radio-television and Telecommunications Commission, the Egg Marketing Board, or a public university). Individuals involved in the judicial review process should consult the following texts:

David J Mullan, Administrative Law, (Toronto: Irwin Law, 2001).

  • Part of the Essentials of Canadian Law series by Irwin Law, this text provides a comprehensive review of administrative law in Canada.

Sara Blake, Administrative Law in Canada, 6th ed (Toronto: LexisNexis, 2017).

  • This text provides a simple and clear review of administrative law.

Donald Brown & John M Evans, Judicial Review of Administrative Action in Canada, loose-leaf (Toronto: Canvasback Publishing, 1998).

  • This regularly updated three-volume text provides a more detailed review of administrative law.
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