Difference between revisions of "Tenant’s Rights of Entry, Quiet Enjoyment, and Privacy (19:VII)"

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{{REVIEWED LSLAP | date= August 2, 2023}}
{{LSLAP Manual TOC|expanded = landlord}}
{{LSLAP Manual TOC|expanded = landlord}}
SECTION 8 RENT INCREASES


=A. Rent Increases and Notice=
== '''A. Right of Entry''' ==
Landlords can raise rents by a set amount each year and can apply for rent increases above that amount (RTA, s 43(1)). A tenant may also agree to pay a greater increase than the percentage permitted; this agreement must be in writing. If the tenant does not agree then the landlord is required to go through the dispute resolution process. The percentage for allowable rent increases is the inflation rate (Consumer Price Index, or “CPI”) plus 2 percent. The maximum allowable increase changes each January 1st; for 2015 the rate is 2.5%. Check the webpage titled Rent Increases (http://bit.ly/1cWKrDB) on the RTB website to find the maximum rent increase allowed for the succeeding year. The increase can occur every 12 months of the tenancy with the time period running from the date of the last rent increase for that tenant or the date the rental agreement was entered into (s 42(1)). A tenant may not apply for dispute resolution to dispute a rent increase that complies with s 43(1) (permitted increase or an Arbitrator ordered increase). If a landlord collects a rent increase that does not comply with the RTA, the tenant may deduct the entire increase from the rent. The tenant should communicate the reason for the deduction to the landlord before taking this form of action.


The landlord must give written notice of a rent increase at least three full months before the increase becomes effective (s 42(2)). If the notice of rent increase is not in writing in the approved form, it is invalid and of no effect. If the landlord gives notice of less than three months, or if the increase is to take effect less than 12 months from when the tenant moved in, or from when the tenant’s rent was last increased, the landlord does not have to issue a new notice. The original notice will self-correct and will take effect on the earliest lawful date, provided it is otherwise correct. The tenant should notify the landlord about any self-correcting dates.
Section 29 of the ''RTA'' provides that a landlord may not enter a rental unit except where:


A landlord may apply under s 43(3) of the RTA (additional rent increase) if one or more of the following conditions are met:
*an emergency exists and the entry is necessary to protect life or property;
*the tenant gives either written or verbal consent to enter for a specific purpose one month or less prior to entry, including when the tenant consents at the time of entry
*the landlord provides housekeeping or related services as part of the written tenancy agreement and the entry is for this purpose in accordance with the terms
*the tenant abandons the rental unit;
*the landlord gives written notice of entry for a specified “reasonable purpose” between 30 days and at least 24 hours before the time of entry (s 29(1)(b))
**The landlord must arrange a specific time between 8 a.m. and 9 p.m. to enter unless otherwise agreed by the tenant.
**Note that the clock starts ticking when the tenant receives the notice to enter, not the time when the landlord gives it. The 24 hours starts right away when a landlord hand-delivers the notice; 3 days later when it is delivered by fax or by posting on the tenant’s door, or five days later when sent by regular or registered mail, unless earlier received; or
**The landlord has an Arbitrator’s order authorizing the entry.


*after the rent increase under s 22 of the RTR, the rent is significantly lower compared to similar units in the same geographical area;
== '''B. Quiet Enjoyment''' ==
*the landlord has completed significant repairs or renovations that could not have been reasonably foreseen and will not recur within a reasonable period (s 23(1)(b) of the RTR);
*the landlord has incurred a financial loss from an extraordinary increase in the operating expenses of the residential property; or
*the landlord, as a tenant, has received an additional rent increase under this section for the same rental unit.


The rent increase formula for Manufactured Home Parks is 2% plus inflation plus the proportionate amount of the increases to regulated utilities and local government levies.  
Section 28 of the ''RTA'' provides protection of tenant’s right to quiet enjoyment. A tenant’s right includes but is not limited to:


=B. Hidden Rent Increases=
#reasonable privacy;
#freedom from unreasonable disturbance;
#exclusive possession of the rental unit subject only to the landlord’s right to enter the rental unit in accordance with s 29; and
#use of the common area for reasonable and lawful purposes, free from significant interference.


The tenant can apply to an Arbitrator under s 27 of the RTA, if the landlord starts to charge the tenant for a service or facility previously included in the rent (e.g. for cable television or laundry that was previously free), or takes away a service or facility previously enjoyed by a tenant (e.g. stops providing cable television or laundry that was previously included in the rent, without decreasing the rent proportionately).
Landlords have a duty to protect their tenants’ rights to quiet enjoyment, and to not interfere with that right themselves. If a landlord interferes with a tenant’s right to quiet enjoyment by repeatedly entering a rental unit in a manner not in accordance with the ''RTA'', the tenant may apply for an order to be permitted to change the locks in the rental unit, and to be permitted to not provide the landlord with a key: see ''RTA''s 70.


If the Arbitrator considers that the failure or reduction has resulted in a substantial reduction of the use and enjoyment of residential premises or of the service or facility, the Arbitrator can provide relief (e.g. allowing the tenant to pay less rent, or ordering the service or facility restored). See also RTB Policy Guideline 22: Termination or Restriction of a Service or Facility.
While tenants have a right to quiet enjoyment, they also have a duty not to disturb other tenants. A landlord may end a tenancy for Cause with one month’s notice if a tenant unreasonably disturbs other occupants or the landlord of the building. This is separate from the right of quiet enjoyment and is a cause for a landlord to evict (''RTA'' s 47 (d)(i)).
 
== '''C. Duty to Provide Access''' ==
 
Under ''RTA'' s 30 (1) once a tenant has taken possession of a rental unit, a landlord is not allowed to restrict the tenant’s access to the residential property unreasonably.  Under s 31 of the ''RTA'', the landlord cannot change the locks or alter the means of access to the rental unit without the tenant’s permission, and a landlord is obligated to provide all tenants with new keys or other means of access to the rental unit. On the request of a tenant at the beginning of a new tenancy agreement, the landlord must re-key or change the locks to the rental unit: see [[Moving_In_and_Moving_Out_in_Residential_Tenancies_(19:III)|Section III: Moving In and Moving Out]]. A landlord cannot restrict access even if a tenant has failed to pay rent.
 
=== 1. Tenant: Changing the Locks ===
 
Tenants must not change the locks without the landlord's permission or an Arbitrator's order. This can may be grounds for eviction.  
 
 
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Latest revision as of 20:15, 8 August 2023

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on August 2, 2023.



A. Right of Entry

Section 29 of the RTA provides that a landlord may not enter a rental unit except where:

  • an emergency exists and the entry is necessary to protect life or property;
  • the tenant gives either written or verbal consent to enter for a specific purpose one month or less prior to entry, including when the tenant consents at the time of entry
  • the landlord provides housekeeping or related services as part of the written tenancy agreement and the entry is for this purpose in accordance with the terms
  • the tenant abandons the rental unit;
  • the landlord gives written notice of entry for a specified “reasonable purpose” between 30 days and at least 24 hours before the time of entry (s 29(1)(b)).
    • The landlord must arrange a specific time between 8 a.m. and 9 p.m. to enter unless otherwise agreed by the tenant.
    • Note that the clock starts ticking when the tenant receives the notice to enter, not the time when the landlord gives it. The 24 hours starts right away when a landlord hand-delivers the notice; 3 days later when it is delivered by fax or by posting on the tenant’s door, or five days later when sent by regular or registered mail, unless earlier received; or
    • The landlord has an Arbitrator’s order authorizing the entry.

B. Quiet Enjoyment

Section 28 of the RTA provides protection of tenant’s right to quiet enjoyment. A tenant’s right includes but is not limited to:

  1. reasonable privacy;
  2. freedom from unreasonable disturbance;
  3. exclusive possession of the rental unit subject only to the landlord’s right to enter the rental unit in accordance with s 29; and
  4. use of the common area for reasonable and lawful purposes, free from significant interference.

Landlords have a duty to protect their tenants’ rights to quiet enjoyment, and to not interfere with that right themselves. If a landlord interferes with a tenant’s right to quiet enjoyment by repeatedly entering a rental unit in a manner not in accordance with the RTA, the tenant may apply for an order to be permitted to change the locks in the rental unit, and to be permitted to not provide the landlord with a key: see RTAs 70.

While tenants have a right to quiet enjoyment, they also have a duty not to disturb other tenants. A landlord may end a tenancy for Cause with one month’s notice if a tenant unreasonably disturbs other occupants or the landlord of the building. This is separate from the right of quiet enjoyment and is a cause for a landlord to evict (RTA s 47 (d)(i)).

C. Duty to Provide Access

Under RTA s 30 (1) once a tenant has taken possession of a rental unit, a landlord is not allowed to restrict the tenant’s access to the residential property unreasonably. Under s 31 of the RTA, the landlord cannot change the locks or alter the means of access to the rental unit without the tenant’s permission, and a landlord is obligated to provide all tenants with new keys or other means of access to the rental unit. On the request of a tenant at the beginning of a new tenancy agreement, the landlord must re-key or change the locks to the rental unit: see Section III: Moving In and Moving Out. A landlord cannot restrict access even if a tenant has failed to pay rent.

1. Tenant: Changing the Locks

Tenants must not change the locks without the landlord's permission or an Arbitrator's order. This can may be grounds for eviction.


© Copyright 2023, The Greater Vancouver Law Students' Legal Advice Society.