Difference between revisions of "Guidelines and Resources for Landlord and Tenant Law (19:XVII)"

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{{REVIEWED LSLAP | date= September 7, 2020}}
{{REVIEWED LSLAP | date= August 15, 2024}}
{{LSLAP Manual TOC|expanded = landlord}}
{{LSLAP Manual TOC|expanded = landlord}}


== '''A. Legislation and Regulations''' ==
== A. The Residential Tenancy Branch ==


'''Residential Tenancy Act, SBC 2002, c 78 [RTA]'''.
The ''Residential Tenancy Act'', SBC 2002, c 78 [''''RTA''''] and ''Residential Tenancy Regulation'' [''RTR''], BC Reg 477/2003 as well as the rules of procedure are amended occasionally; check the [http://www.gov.bc.ca/landlordtenant Residential Tenancy Branch (RTB) website] to get the most up to date information, including current forms, fees, and Policy Guidelines.


Website: www.bclaws.ca/civix/document/id/complete/statreg/02078_01
=== 1. Main Office ===


'''Residential Tenancy Regulation, BC Reg 477/2003, [RTR].'''
Address: 400 - 5021 Kingsway, Burnaby, BC, V5H 4A5


Website: http://www.bclaws.ca/civix/document/id/complete/statreg/477_2003
Office Hours: M – F 9:00 AM – 4:00 PM


[https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/help Website]


• The RTA and RTR set out the law of residential tenancies in BC. They will often hold the ultimate answer to questions relating to disputes between landlords and tenants.
=== 2. Information Line ===


Metro Vancouver: 604-660-1020


• For the current status of the RTA and RTR, refer to CCH British Columbia Real Estate Law Guide, Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).
Victoria: 250-387-1602


 
Elsewhere in BC: 1-800-665-8779
'''Manufactured Home Park Tenancy Act, SBC 2002, c 77 [MHPTA].'''
 
Website: www.bclaws.ca/civix/document/id/complete/statreg/02077_01
 
 
'''Manufactured Home Park Tenancy Regulation BC Reg 481/2003'''
 
Website: www.bclaws.ca/civix/document/id/complete/statreg/481_2003
 
 
The Residential Tenancy Act, SBC 2002, c 78 [RTA] and Residential Tenancy Regulation [RTR], BC Reg 477/2003 as well as the rules of procedure are amended occasionally; check the Residential Tenancy Branch (RTB) website (www.gov.bc.ca/landlordtenant) to get the most up to date information.
 
 
== '''B. Resources and Policy Guidelines''' ==
 
'''TRAC Tenant Resource & Advisory Centre'''
Website: www.tenants.bc.ca
 
 
Provides a variety of publications relating to tenant law, including the Tenant Survival Guide (also available online as a wikibook, via the Clicklaw website: wiki.clicklaw.bc.ca/index.php/Tenant_Survival_Guide)
 
 
'''Residential Tenancy Branch'''
 
 
'''Main Office'''
 
 
400 - 5021 Kingsway
Burnaby, B.C. V5H 4A5
 
Website: www.rto.gov.bc.ca
 
Office Hours: M-F 9:00 am - 4:00 pm
 
Information line:
 
Metro Vancouver 604-660-1020
 
Victoria 250-387-1602
 
Elsewhere in BC 1-800-665-8779


Fax: 604-660-2363
Fax: 604-660-2363


E-mail: HSRTO@gov.bc.ca
Email: HSRTO@gov.bc.ca


'''Downtown Eastside Satellite Office'''
=== 3. Residential Tenancy Information Sheets ===


Four Corners
[https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/calculators-and-resources/information-sheets-resources Website]
390 Main Street (Entrance on Hastings)
 
Vancouver, B.C. V6A 2T1
=== 4. RTB Calculators ===


Office Hours: M-F 12:30 pm - 4:00pm
Help in calculating rent increases, dates, deposits and more.
[https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/calculators-and-resources/tenancy-calculators Website]
== B. Resources ==


=== 1. Tenant Resource & Advisory Centre (TRAC) ===
NOTE: The main office in Burnaby is a full-service office. The Downtown Eastside office is a satellite office and does not handle money. Dispute applications can only be filed there by low-income applicants who are eligible for a fee waiver. Those offices are staffed with information officers.  


Provides a variety of publications relating to tenant law, including the Tenant Survival Guide (also available online as [https://wiki.clicklaw.bc.ca/index.php/Tenant_Survival_Guide) a wikibook via the Clicklaw website].


The RTB website (www.gov.bc.ca/landlordtenant) contains forms, legislation and RTB interpretation guidelines, and includes the following useful publications:
[http://www.tenants.bc.ca Website]
=== 2. BC Housing ===


Information for tenants living in public, subsidized housing.


'''Residential Tenancy Branch Dispute Resolution Rules of Procedure'''
Address: Suite 101 - 4555 Kingsway, Burnaby, BC, V5H 4V8
 
Website: https://www2.gov.bc.ca/assets/gov/housing-and-tenancy/residential-tenancies/rop.pdf
 
 
'''Residential Tenancy Information Sheets'''
 
Website: http://bit.ly/1KTmo6l
 
 
'''RTB Policy Guidelines''': detailed information on common problem areas; drafted by RTB Arbitrators.
Website: http://bit.ly/1ei1NfH
 
 
'''RTB Calculators''': Help in calculating rent increases, dates, deposits and more.
Website: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/calculators-and-resources/calculators 
 


'''B.C. Housing'''
Suite 101 - 4555 Kingsway
Burnaby, B.C. V5H 4V8
Website: www.bchousing.org
Toll-free: 1-800-257-7756
Toll-free: 1-800-257-7756


Information for tenants living in public, subsidized housing.
[http://www.bchousing.org Website]
=== 3. LandlordBC ===


 
Direct: 1-888-330-6707
'''Landlord BC '''
 
 
Website: www.landlordbc.ca
E-mail: info@landlordbc.ca
E-mail: info@landlordbc.ca
Direct: 1-888-330-6707


[http://www.landlordbc.ca Website]


'''Vancouver Office:'''
==== a) Vancouver Office ====


1210-1095 West Pender Street
Address: 1210-1095 West Pender Street, Vancouver, BC, V6E 2M6


Vancouver, British Columbia
Telephone: 604-733-9420


V6E 2M6
Telephone: 604-733-9420
Fax: 604-733-9420
Fax: 604-733-9420


'''Victoria Office:'''
==== b) Victoria Office ====


830B Pembroke Street
Address: 830B Pembroke Street, Victoria, BC, V8T 1J9
 
Victoria, British Columbia
 
V8T 1J9


Telephone: 250-382-6324
Telephone: 250-382-6324
Fax Local: 250-382-6006
Fax Toll-Free: 1-877-382-6006
== '''C. Books''' ==


Fax (Local): 250-382-6006


Margaret Carter-Pyne, Residential Tenancy Law in British Columbia: Everything you need to know to prevent a disaster (Victoria, BC: Sunnymead Publishing, 2009).
Fax (Toll-Free): 1-877-382-6006


• A useful resource for tenants in preparing for a hearing.
=== 4. Shelter Aid for Elderly Renters (SAFER) ===


The SAFER program is a rental assistance program administered by BC Housing. It is intended to help senior citizens over 60. Applicants must be Canadian citizens, authorized to take up permanent residence in Canada, or Convention refugees. Applicants must have lived in BC for at least one year prior to applying. An applicant must also be paying over 30 percent of their income towards rent. There is a gross monthly income requirement that varies depending on the location of residence and is subject to being updated. 


Allan Wotherspoon, Annotated British Columbia Residential Tenancy Act (Aurora, ON: Canada Law Book, 2005).
Residents of subsidized housing, cooperative housing, and manufactured homes (unless they are renting both the trailer home and the pad) do not qualify for the SAFER program.


• This is a loose-leaf volume updated once or twice annually.
More information and application forms are available from B.C. Housing. Application forms are available in English and Chinese. Application forms may be obtained from [https://www.bchousing.org/housing-assistance/rental-assistance/SAFER SAFER’s webpage], or by contacting B.C. housing.


=== 5. BC Housing Corporation’s Family Rental Assistance Program (RAP) ===


CCH British Columbia Real Estate Law Guide, Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).
The Rental Assistance Program provides eligible low-income, working families with at least one dependent child with assistance to help pay their rent. The maximum gross annual household income level is $ 40,000. A child up to age 25 qualifies as dependant as long as the child is attending school. A child of any age with mental or physical infirmity is accepted as a dependant.


• A summary of the state of the RTA and RTR.
For a rental assistance calculator as well as other information and application forms, see [http://www.bchousing.org/Options/Rental_market/RAP here] or contact BC Housing.


=== C. Books ===


Margaret Carter-Pyne, ''Residential Tenancy Law in British Columbia: Everything you need to know to prevent a disaster'' (Victoria, BC: Sunnymead Publishing, 2009).
*A useful resource for tenants in preparing for a hearing.


Allan Wotherspoon, ''Annotated British Columbia Residential Tenancy Act'' (Aurora, ON: Canada Law Book, 2005).
*This is a loose-leaf volume updated once or twice annually.


CCH ''British Columbia Real Estate Law Guide'', Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).
*A summary of the state of the ''RTA'' and ''RTR''.


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Latest revision as of 09:11, 30 August 2024

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on August 15, 2024.



A. The Residential Tenancy Branch

The Residential Tenancy Act, SBC 2002, c 78 ['RTA'] and Residential Tenancy Regulation [RTR], BC Reg 477/2003 as well as the rules of procedure are amended occasionally; check the Residential Tenancy Branch (RTB) website to get the most up to date information, including current forms, fees, and Policy Guidelines.

1. Main Office

Address: 400 - 5021 Kingsway, Burnaby, BC, V5H 4A5

Office Hours: M – F 9:00 AM – 4:00 PM

Website

2. Information Line

Metro Vancouver: 604-660-1020

Victoria: 250-387-1602

Elsewhere in BC: 1-800-665-8779

Fax: 604-660-2363

Email: HSRTO@gov.bc.ca

3. Residential Tenancy Information Sheets

Website

4. RTB Calculators

Help in calculating rent increases, dates, deposits and more.

Website

B. Resources

1. Tenant Resource & Advisory Centre (TRAC)

Provides a variety of publications relating to tenant law, including the Tenant Survival Guide (also available online as a wikibook via the Clicklaw website.

Website

2. BC Housing

Information for tenants living in public, subsidized housing.

Address: Suite 101 - 4555 Kingsway, Burnaby, BC, V5H 4V8

Toll-free: 1-800-257-7756

Website

3. LandlordBC

Direct: 1-888-330-6707 E-mail: info@landlordbc.ca

Website

a) Vancouver Office

Address: 1210-1095 West Pender Street, Vancouver, BC, V6E 2M6

Telephone: 604-733-9420

Fax: 604-733-9420

b) Victoria Office

Address: 830B Pembroke Street, Victoria, BC, V8T 1J9

Telephone: 250-382-6324

Fax (Local): 250-382-6006

Fax (Toll-Free): 1-877-382-6006

4. Shelter Aid for Elderly Renters (SAFER)

The SAFER program is a rental assistance program administered by BC Housing. It is intended to help senior citizens over 60. Applicants must be Canadian citizens, authorized to take up permanent residence in Canada, or Convention refugees. Applicants must have lived in BC for at least one year prior to applying. An applicant must also be paying over 30 percent of their income towards rent. There is a gross monthly income requirement that varies depending on the location of residence and is subject to being updated.

Residents of subsidized housing, cooperative housing, and manufactured homes (unless they are renting both the trailer home and the pad) do not qualify for the SAFER program.

More information and application forms are available from B.C. Housing. Application forms are available in English and Chinese. Application forms may be obtained from SAFER’s webpage, or by contacting B.C. housing.

5. BC Housing Corporation’s Family Rental Assistance Program (RAP)

The Rental Assistance Program provides eligible low-income, working families with at least one dependent child with assistance to help pay their rent. The maximum gross annual household income level is $ 40,000. A child up to age 25 qualifies as dependant as long as the child is attending school. A child of any age with mental or physical infirmity is accepted as a dependant.

For a rental assistance calculator as well as other information and application forms, see here or contact BC Housing.

C. Books

Margaret Carter-Pyne, Residential Tenancy Law in British Columbia: Everything you need to know to prevent a disaster (Victoria, BC: Sunnymead Publishing, 2009).

  • A useful resource for tenants in preparing for a hearing.

Allan Wotherspoon, Annotated British Columbia Residential Tenancy Act (Aurora, ON: Canada Law Book, 2005).

  • This is a loose-leaf volume updated once or twice annually.

CCH British Columbia Real Estate Law Guide, Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).

  • A summary of the state of the RTA and RTR.
© Copyright 2023, The Greater Vancouver Law Students' Legal Advice Society.