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:[[Introduction to Youth Justice (2:I)|I. Introduction]]
:[[Introduction to Youth Justice (2:I)|I. Introduction]]
:[[Governing Legislation and Resources for Youth Justice (2:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources for Youth Justice (2:II)|II. Governing Legislation and Resources]]
:[[Criminal Offences under the Youth Criminal Justice Act (2:III)|III. Youth Criminal Justice Act]]
:[[Criminal Offences: Youth Criminal Justice Act (2:III)|III. Criminal Offences: Youth Criminal Justice Act]]
:[[Provincial Offences under the Youth Justice (British Columbia) Act (2:IV)|IV. Youth Justice (British Columbia) Act]]
:[[Provincial Offences: Youth Justice Act (2:IV)|IV. Provincial Offences: Youth Justice Act]]
:[[Youth Justice Glossary (2:App A)|Appendix A: Glossary]]
:[[Youth Justice Glossary (2:App A)|Appendix A: Glossary]]
;Chapter Three - Family Law
;Chapter Three - Family Law
:[[Introduction to Family Law (3:I)|I. Introduction]]  
:[[Introduction to Family Law (3:I)|I. Introduction]]
:[[Governing Legislation and Resources for Family Law (3:II)|II. Governing Legislation and Resources]]  
:[[Governing Legislation and Resources for Family Law (3:II)|II. Governing Legislation and Resources]]
:[[Marriage (3:III)|III. Marriage]]
:[[Marriage (3:III)|III. Marriage]]
:[[Divorce (3:IV)|IV. Divorce]]
:[[Divorce (3:IV)|IV. Divorce]]
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:[[Avenues to Address Crime for Victims (4:IV)|IV. Avenues to Address Crime]]
:[[Avenues to Address Crime for Victims (4:IV)|IV. Avenues to Address Crime]]
:[[Victims of Sexual Assault (4:V)|V. Victims of Sexual Assault]]
:[[Victims of Sexual Assault (4:V)|V. Victims of Sexual Assault]]
:[[Victims of Violence in Relationships (4:VI)|VI. Victims of Violence in Relationships]]
:[[Victims of Relationship Violence (4:VI)|VI. Victims of Relationship Violence]]
:[[Abuse and Neglect of Seniors and Others with Disabilities (4:VII)|VII. Seniors and Others with Disabilities]]
:[[Abuse and Neglect of Seniors or Those with Disabilities (4:VII)|VII. Abuse and Neglect of Seniors or Those with Disabilities]]
:[[Victims of Human Trafficking (4:VIII)|VIII. Victims of Human Trafficking]]
:[[Victims of Human Trafficking (4:VIII)|VIII. Victims of Human Trafficking]]
:[[Missing Persons and Abductions (4:IX)|IX. Missing Persons and Abductions]]
:[[Missing Persons and Abductions (4:IX)|IX. Missing Persons and Abductions]]
:[[Trauma Informed Lawyers and Restorative Justice (4:X)|X. TIP and Restorative Justice]]
:[[Trauma Informed Practice and Restorative Justice (4:X)|X. Trauma Informed Practice and Restorative Justice]]
:[[Resources for Indigenous Victims (4:XI)|XI. Resources for Indigenous Victims]]
:[[Resources for Indigenous Victims (4:XI)|XI. Resources for Indigenous Victims]]
:[[Referrals and Follow-up regarding Victims of Crime (4:XII)|XII. Referrals and Follow-up]]
:[[Referrals and Follow-up regarding Victims of Crime (4:XII)|XII. Referrals and Follow-up]]
;Chapter Five - Public Complaints Procedures
;Chapter Five - Public Complaints
:[[Introduction to Public Complaints Procedures (5:I)|I. Introduction]]
:[[Introduction to Public Complaints (5:I)|I. Introduction]]
:[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]
:[[Review of Administrative Decisions for Public Complaints (5:III)|III. Review of Administrative Decisions]]
:[[Review of Administrative Decisions for Public Complaints (5:III)|III. Review of Administrative Decisions]]
:[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]
:[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]
:[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]
:[[Complaints Concerning Police Conduct (5:V)|V. Complaints Concerning Police Conduct]]
:[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]
:[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]
:[[The Right to Vote (5:VII)|VII. The Right to Vote]]
:[[The Right to Vote (5:VII)|VII. The Right to Vote]]
:[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]
:[[Complaints and Appeals UBC (5:VIII)|VIII. Complaints and Appeals UBC]]
:[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]
:[[Complaints and Appeals Simon Fraser University (5:IX)|IX. Complaints and Appeals SFU]]
:[[Complaints Regarding Other Colleges and Universities (5:X)|X. Complaints Regarding Other Colleges and Universities]]
:[[Complaints Against Other Colleges and Universities (5:X)|X. Complaints Against Other Colleges and Universities]]
:[[Complaints against Doctors (5:XI)|XI. Complaints against Doctors]]
:[[Complaints against Doctors (5:XI)|XI. Complaints against Doctors]]
:[[Complaints against Lawyers (5:XII)|XII. Complaints against Lawyers]]
:[[Complaints against Lawyers (5:XII)|XII. Complaints against Lawyers]]
:[[Complaints against other Professionals (5:XIII)|XIII. Complaints against other Professionals]]
:[[LSLAP Program Information (5:XIV)|XIV. LSLAP Program Information]]
:[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]
:[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]
:[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]]
:[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]]
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:[[BC Civil Rights Protection Act (6:V)|V. BC Civil Rights Protection Act]]
:[[BC Civil Rights Protection Act (6:V)|V. BC Civil Rights Protection Act]]
:[[Rights of the Child (6:VI)|VI. Rights of the Child]]
:[[Rights of the Child (6:VI)|VI. Rights of the Child]]
:[[LSLAP's Role in Human Rights Proceedings (6:VII)|VII. LSLAP's Role]]
:[[LSLAP's Role in Human Rights Proceedings (6:VII)|VII. LSLAP's Role in Human Rights Proceedings]]
:[[Alternative Processes for Indigenous Complainants in Human Rights Proceedings (6:VIII)|VIII. Indigenous Complainants]]
:[[Alternative Processes for Indigenous Complainants in Human Rights Proceedings (6:VIII)|VIII. Alternative Processes for Indigenous Complainants]]
:[[Online Mediations and Hearings for Human Rights Complaints (6:IX)|IX. Online Mediations & Hearings]]
:[[Online Mediations and Hearings for Human Rights Complaints (6:IX)|IX. Online Mediations & Hearings]]
;Chapter Seven - Workers' Compensation
;Chapter Seven - Workers' Compensation
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:[[Workers' Compensation Claim Benefits (7:XI)|XI. Claim Benefits]]
:[[Workers' Compensation Claim Benefits (7:XI)|XI. Claim Benefits]]
:[[Appeals in Worker's Compensation Claims (7:XII)|XII. Appeals]]
:[[Appeals in Worker's Compensation Claims (7:XII)|XII. Appeals]]
:[[Health and Safety Regulations in the Workplace (7:XIII)|XIII. Health and Safety Regulations in the Workplace]]
:[[Health and Safety Regulations in the Workplace (7:XIII)|XIII. Health and Safety Regulations]]
:[[Assessments of Employers for Workers' Compensation (7:XIV)|XIV. Assessments of Employers]]
:[[Assessments of Employers for Workers' Compensation (7:XIV)|XIV. Assessments of Employers]]
:[[The WCB Fair Practices Officer (7:XV)|XV. The WCB Fair Practices Officer]]
:[[The WCB Fair Practices Office (7:XV)|XV. The WCB Fair Practices Office]]
:[[List of Abbreviations regarding Workers' Compensation (7:App A)|Appendix A: Abbreviations]]
:[[List of Abbreviations regarding Workers' Compensation (7:App A)|Appendix A: Abbreviations]]
:[[List of Cases Regarding Workers' Compensation (7:App B)|Appendix B: List of Cases]]
:[[List of Cases Regarding Workers' Compensation (7:App B)|Appendix B: List of Cases]]
:[[Workers' Compensation Referrals (7:App C)|Appendix C: Referrals]]
:[[Workers' Compensation Referrals (7:App C)|Appendix C: Referrals]]
:[[Workers' Compensation Resources (7:App D)|Appendix D: Resources]]
:[[Workers' Compensation Resources (7:App D)|Appendix D: Resources]]
:[[Claims Process Flowchart for Workers' Compensation (7:App E)|Appendix E: Claims Process]]
:[[Claims Process Flowchart for Workers' Compensation (7:App E)|Appendix E: Small Claims Flow Chart]]
:[[Checklist for Workers' Compensation Interviews (7:App F)|Appendix F: Checklist for Interviews]]
:[[Checklist for Workers' Compensation Interviews (7:App F)|Appendix F: Checklist for Interviews]]
:[[Checklist for Workers' Compensation Review Division Appeals (7:App G)|Appendix G: Checklist for Appeals]]
:[[Checklist for Workers' Compensation Review Division Appeals (7:App G)|Appendix G: Checklist for Appeals]]
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;Chapter Eight - Employment Insurance
;Chapter Eight - Employment Insurance
:[[Introduction to Employment Insurance (8:I)|I. Introduction]]
:[[Introduction to Employment Insurance (8:I)|I. Introduction]]
:[[Governing Legislation, Policy, and Resources for Employment Insurance (8:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources for Employment Insurance (8:II)|II. Governing Legislation and Resources]]
:[[Qualifying for Employment Insurance (8:III)|III. Qualifying for EI]]
:[[Qualifying for Employment Insurance (8:III)|III. Qualifying for EI]]
:[[Types of Employment Insurance Benefits (8:IV)|IV. Types of Benefits]]
:[[Types of Employment Insurance Benefits (8:IV)|IV. Types of Benefits]]
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:[[LSLAP's Use of This Chapter (8:XVI)|XVI. LSLAP's Use of This Chapter]]
:[[LSLAP's Use of This Chapter (8:XVI)|XVI. LSLAP's Use of This Chapter]]
:[[Checklist for Initial Application for Employment Insurance (8:App A)|Appendix A: Initial Application Checklist]]
:[[Checklist for Initial Application for Employment Insurance (8:App A)|Appendix A: Initial Application Checklist]]
:[[COVID-19: Temporary Changes to Employment Insurance  (8:App B)|Appendix B: COVID-19: Temporary Changes to EI]]
;Chapter Nine - Employment Law
;Chapter Nine - Employment Law
:[[Introduction to Employment Law (9:I)|I. Introduction]]
:[[Introduction to Employment Law (9:I)|I. Introduction]]
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:[[Consumer Protection from Deceptive and Unconscionable Acts (11:IV)|IV. Consumer Protection]]
:[[Consumer Protection from Deceptive and Unconscionable Acts (11:IV)|IV. Consumer Protection]]
:[[Direct Sales, Future Performance, and Time Share Contracts (11:V)|V. Direct Sales]]
:[[Direct Sales, Future Performance, and Time Share Contracts (11:V)|V. Direct Sales]]
:[[Conditional Sales Contracts and Security Agreements (11:VI)|VI. Conditional Sales Contracts]]
:[[Conditional Sales Contracts and Security Agreements (11:VI)|VI. Conditional Sales Contracts and Security Agreements]]
:[[Motor Dealer Act (11:VII)|VII. Motor Dealer Act]]
:[[Motor Dealer Act (11:VII)|VII. Motor Dealer Act]]
:[[Miscellaneous Consumer Protection Legal Information (11:VIII)|VIII. Miscellaneous]]
:[[Miscellaneous Consumer Protection Legal Information (11:VIII)|VIII. Miscellaneous]]
:[[Forum of Redress (11:IX)|IX. Forum of Redress]]
:[[Forum of Redress (11:IX)|IX. Forum of Redress]]
:[[Clinician Guide for Consumer Transactions (11:X)|X. Consumer Transactions]]
:[[Clinician Guide for Consumer Transactions (11:X)|X. Checklist for Consumer Transactions]]
;Chapter Twelve - Auto Insurance (ICBC)
;Chapter Twelve - Auto Insurance (ICBC)
:[[Introduction to ICBC Automobile Insurance (12:I)|I. Introduction]]
:[[Introduction to ICBC Automobile Insurance (12:I)|I. Introduction]]
:[[Governing Legislation and Resources for ICBC Automobile Insurance (12:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources for ICBC Automobile Insurance (12:II)|II. Governing Legislation and Resources]]
:[[ICBC and Basic Coverage (12:III)|III. Basic Coverage]]
:[[ICBC Enhanced Care System (Current Model) (12:III)|III. ICBC Enhanced Care System (Current Model)]]
:[[ICBC and Optional Insurance (12:IV)|IV. Optional Insurance]]
:[[ICBC Enhanced Care System and Optional Insurance (12:IV)|IV. ICBC Enhanced Care System and Optional Insurance]]
:[[Seeking Legal Counsel (12:V)|V. Seeking Legal Counsel]]
:[[Seeking Legal Counsel (12:V)|V. Seeking Legal Counsel]]
:[[Disputes with ICBC (12:VI)|VI. Disputes with ICBC]]
:[[Disputes with ICBC (12:VI)|VI. Disputes with ICBC]]
:[[When You Can Still Sue (12:VII)|VII. When You Can Still Sue]]
:[[When You Can Still Sue (12:VII)|VII. When You Can Still Sue]]
:[[Introduction to ICBC Automobile Insurance for Accidents on or Before April 30 2021 (12:VIII)|VIII. On or Before April 30 2021]]
:[[Introduction to ICBC's Autoplan Insurance System (Prior System) (12:VIII)|VIII. ICBC's Autoplan Insurance System (Prior System)]]
:[[Limitation on Experts (12:IX)|IX. Limitation on Experts]]
:[[Limitation on Experts (12:IX)|IX. Limitation on Experts]]
:[[ICBC and Compulsory Coverage (12:X)|X. Compulsory Coverage]]
:[[ICBC and Compulsory Coverage (12:X)|X. Basic Compulsory Autoplan Coverage]]
:[[Optional ICBC Insurance (12:XI)|XI. Optional Insurance]]
:[[ICBC and Personal Injury Claims (12:XII)|XII. Personal Injury Claims]]
:[[Claims Involving Out-of-province Insurers or Accidents (12:XIII)|XIII. Out-of-Province]]
;Chapter Thirteen - Motor Vehicle Law
;Chapter Thirteen - Motor Vehicle Law
:[[Introduction to Motor Vehicle Law (13:I)|I. Introduction]]
:[[Introduction to Motor Vehicle Law (13:I)|I. Introduction]]
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:[[Duties after a Motor Vehicle Collision (13:IV)|IV. Duties after a Collision]]
:[[Duties after a Motor Vehicle Collision (13:IV)|IV. Duties after a Collision]]
:[[Motor Vehicle Violation Tickets (13:V)|V. Violation Tickets]]
:[[Motor Vehicle Violation Tickets (13:V)|V. Violation Tickets]]
:[[Provincial Driving Offences (13:VI)|VI. Provincial Offences]]
:[[Provincial Driving Offences (13:VI)|VI. Provincial Driving Offences]]
:[[Motor Vehicle Impoundment (13:VII)|VII. Vehicle Impoundment]]
:[[Motor Vehicle Impoundment (13:VII)|VII. Vehicle Impoundment]]
:[[Superintendent of Motor Vehicles Prohibitions (13:VIII)|VIII. Superintendent]]
:[[Superintendent of Motor Vehicles Prohibitions (13:VIII)|VIII. Superintendent of Motor Vehicle Prohibitions]]
:[[Motor Vehicle Offences for Drugs and Alcohol (13:IX)|IX. Alcohol and Drugs]]
:[[Motor Vehicle Offences for Drugs and Alcohol (13:IX)|IX. Alcohol and Drug Driving Offences]]
:[[Federal Driving Offences (13:X)|X. Federal Offences]]
:[[Federal Driving Offences (13:X)|X. Federal Driving Offences]]
:[[Driving While Prohibited (13:XI)|XI. Driving While Prohibited]]
:[[Provincial Offence of Driving While Prohibited (13:XI)|XI. Provincial Offence of Driving While Prohibited]]
:[[Motor Vehicle Law and ICBC Breaches (13:XII)|XII. ICBC Breaches]]
:[[Motor Vehicle Law and ICBC Breaches (13:XII)|XII. ICBC Breaches]]
:[[Bicycles and Motor Assisted Cycles (13:XIII)|XIII. Bicycles]]
:[[Bicycles and Motor Assisted Cycles (13:XIII)|XIII. Bicycles and Motor Assisted Cycles]]
:[[LSLAP Program Information for Motor Vehicle Law (13:XIV)|XIV. LSLAP Program Information]]
:[[LSLAP Program Information for Motor Vehicle Law (13:XIV)|XIV. LSLAP Program Information]]
:[[Examples of Penalty Points and Fines for Motor Vehicle Offences (13:App A)|Appendix A: Penalty Points and Fines]]
:[[Examples of Penalty Points and Fines for Motor Vehicle Offences (13:App A)|Appendix A: Penalty Points and Fines]]
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:[[Mental Health Patient Admission (14:V)|V. Patient Admission]]
:[[Mental Health Patient Admission (14:V)|V. Patient Admission]]
:[[Mental Health Act: Consent to Medical Treatment (14:VI)|VI. Consent to Medical Treatment]]
:[[Mental Health Act: Consent to Medical Treatment (14:VI)|VI. Consent to Medical Treatment]]
:[[Mental Health Act: Involuntarily Admitted Patients (14:VII)|VII. Involuntarily Admitted]]
:[[Mental Health Act: Involuntarily Admitted Patients (14:VII)|VII. Involuntarily Admitted Patients]]
:[[Mental Health Act and Youth (14:VIII)|VIII. Youth]]
:[[Mental Health Act and Youth (14:VIII)|VIII. Mental Health Act and Youth]]
:[[Mental Health and the Criminal Code (14:IX)|IX. Criminal Code]]
:[[Mental Health and the Criminal Code (14:IX)|IX. Criminal Code]]
:[[Mental Health Complaints to the Ombudsperson (14:X)|X. Complaints]]
:[[Mental Health Complaints to the Ombudsperson (14:X)|X. Complaints]]
:[[Mental Health: References (14:XI)|XI. References]]
:[[Mental Health: References (14:XI)|XI. References]]
:[[LSLAP File Administration Policy for Mental Health (14:XII)|XII. LSLAP File Administration Policy]]
:[[LSLAP Program Information for Mental Health (14:XII)|XII. LSLAP Program Information]]
;Chapter Fifteen – Guardianship
;Chapter Fifteen – Guardianship
:[[Introduction to Adult Guardianship and Substitute Decision-Making (15:I)|I. Introduction]]
:[[Introduction to Adult Guardianship and Substitute Decision-Making (15:I)|I. Introduction]]
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:[[Substitute Decision Making for Adult Guardianship (15:IV)|IV. Substitute Decision Making]]
:[[Substitute Decision Making for Adult Guardianship (15:IV)|IV. Substitute Decision Making]]
:[[Adult Guardianship (15:V)|V. Adult Guardianship]]
:[[Adult Guardianship (15:V)|V. Adult Guardianship]]
:[[Adult Abuse and Neglect (15:VI)|VI. Adult Abuse]]
:[[Adult Abuse and Neglect (15:VI)|VI. Adult Abuse and Neglect]]
:[[Sources and Resources for Adult Guardianship (15:VII)|VII. Sources and Resources]]
:[[Sources and Resources for Adult Guardianship (15:VII)|VII. Sources and Resources]]
:[[Enduring Power of Attorney (15:App A)|Appendix A: EPOA]]
:[[Enduring Power of Attorney (15:App A)|Appendix A: EPOA]]
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:[[Introduction to Wills and Estate Administration (16:I)|I. Introduction]]
:[[Introduction to Wills and Estate Administration (16:I)|I. Introduction]]
:[[Governing Legislation and Resources for Wills and Estate (16:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources for Wills and Estate (16:II)|II. Governing Legislation and Resources]]
:[[Making and Executing a Will (16:III)|III. Making and Executing]]
:[[Making and Executing a Will (16:III)|III. Making and Executing a Will]]
:[[Mistakes and Alterations in a Will (16:IV)|IV. Mistakes and Alterations]]
:[[Mistakes and Alterations in a Will (16:IV)|IV. Will Mistakes and Alterations]]
:[[Revocation of a Will (16:V)|V. Revocation]]
:[[Court's Power to Cure Deficiencies and Rectify Wills (16:V)|V. Court's Power]]
:[[Will Variation Claims (16:VI)|VI. Will Variation Claims]]
:[[Revocation of a Will (16:VI)|VI. Revocation]]
:[[Intestacy (16:VII)|VII. Intestacy]]
:[[Wills Variation Claims (16:VII)|VII. Wills Variation Claims]]
:[[Property in Wills and Estate (16:VIII)|VIII. Property]]
:[[Intestacy (16:VIII)|VIII. Intestacy]]
:[[First Nations and Wills (16:IX)|IX. First Nations and Wills]]
:[[Property in Wills and Estate (16:IX)|IX. Property]]
:[[Health Care Decisions and Wills (16:X)|X. Health Care Decisions]]
:[[Estate Administration (16:X)|X. Estate Administration]]
:[[Probate and Administration of the Estate (16:XI)|XI. Probate and Administration]]
:[[Duties of a Personal Representative (16:XI)|XI. Duties of a Personal Representative]]
:[[Duties of a Personal Representative (16:XII)|XII. Duties of a Personal Representative]]
:[[Taxation: RRSP & RRIF & TFSA (16:XII)|XII. Taxation: RRSP & RRIF & TFSA]]
:[[Taxation: RRSP & RRIF & TFSA (16:XIII)|XIII. Taxation: RRSP & RRIF & TFSA]]
:[[LSLAP Program Information for Wills and Estate (16:XIII)|XIII. LSLAP Program Information]]
:[[LSLAP File Administration Policy for Wills and Estate (16:XIV)|XIV. LSLAP File Administration Policy]]
:[[Will Instructions Questionnaire (16:App A)|Appendix A: Will Instructions Questionnaire]]
:[[Will Instructions Questionnaire (16:App A)|Appendix A: Will Instructions Questionnaire]]
:[[Will Drafting and Execution Checklist (16:App B)|Appendix B: Will Drafting and Execution Checklist]]
:[[Will Drafting and Execution Checklist (16:App B)|Appendix B: Will Drafting and Execution Checklist]]
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:[[Governing Legislation and Resources on Citizenship (17:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources on Citizenship (17:II)|II. Governing Legislation and Resources]]
:[[Who is a Canadian Citizen? (17:III)|III. Who is a Canadian Citizen?]]
:[[Who is a Canadian Citizen? (17:III)|III. Who is a Canadian Citizen?]]
:[[Advantages and Responsibilities of Being a Citizen (17:IV)|IV. Advantages & Responsibilities]]
:[[Advantages and Responsibilities of Being a Citizen (17:IV)|IV. Advantages & Responsibilities of Citizenship]]
:[[Citizenship Grants: How to Become a Canadian Citizen (17:V)|V. Citizenship Grants]]
:[[Citizenship Grants: How to Become a Canadian Citizen (17:V)|V. Citizenship Grants]]
:[[How to Apply for a Citizenship Grant (17:VI)|VI. Applying for Citizenship Grant]]
:[[How to Apply for a Citizenship Grant (17:VI)|VI. Applying for Citizenship Grant]]
:[[Loss and Renunciation of Citizenship (17:VII)|VII. Loss and Renunciation]]
:[[Loss and Renunciation of Citizenship (17:VII)|VII. Loss and Renunciation of Citizenship]]
:[[Proof of Citizenship (17:VIII)|VIII. Proof]]
:[[Proof of Citizenship (17:VIII)|VIII. Proof of Citizenship]]
:[[Search of Citizenship Record (17:IX)|IX. Search of Citizenship Record]]
:[[Search of Citizenship Record (17:IX)|IX. Search of Citizenship Record]]
:[[Referrals for Citizenship (17:X)|X. Referrals]]
:[[Referrals for Citizenship (17:X)|X. Referrals]]
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:[[Introduction to Immigration Law (18:I)|I. Introduction]]
:[[Introduction to Immigration Law (18:I)|I. Introduction]]
:[[Governing Legislation and Resources for Immigration Law (18:II)|II. Governing Legislation and Resources]]
:[[Governing Legislation and Resources for Immigration Law (18:II)|II. Governing Legislation and Resources]]
:[[Immigration Law’s Players (18:III)|III. Players]]
:[[Immigration Law’s Players (18:III)|III. Immigration Players]]
:[[Categories of Persons under the Immigration and Refugee Protection Regulations (18:IV)|IV. Categories of Persons]]
:[[Categories of Persons under the Immigration and Refugee Protection Regulations (18:IV)|IV. Categories of Persons under IRPA]]
:[[Permanent Residence Application Process (18:V)|V. PR Application]]
:[[Permanent Residence Application Process (18:V)|V. Applying for Permanent Residency]]
:[[Identifications for Permanent Residents (18:VI)|VI. Identifications]]
:[[Identifications for Permanent Residents (18:VI)|VI. Identification for PR]]
:[[Immigration and Refugee Board (18:VII)|VII. IRB]]
:[[Immigration and Refugee Board (18:VII)|VII. Immigration and Refugee Board]]
:[[Loss of Permanent Resident Status (18:VIII)|VIII. Loss of PR]]
:[[Loss of Permanent Resident Status (18:VIII)|VIII. Loss of PR Status]]
:[[In-Canada Temporary Residence Matters (18:IX)|IX. In-Canada Temporary Residence Matters]]
:[[In-Canada Temporary Residence Matters (18:IX)|IX. In-Canada Temporary Residence Matters]]
:[[Immigration Removal Orders (18:X)|X. Removal Orders]]
:[[Immigration Removal Orders (18:X)|X. Removal Orders]]
:[[Immigration Appeals (18:XI)|XI. Appeals]]
:[[Immigration Appeals (18:XI)|XI. Appeals]]
:[[Immigration Offences (18:XII)|XII. Offences]]
:[[Immigration Offences (18:XII)|XII. Offences]]
:[[Immigration Issues at Sentencing (18:XIII)|XIII. Issues at Sentencing]]
:[[Immigration Issues at Sentencing (18:XIII)|XIII. Immigration Issues at Sentencing]]
:[[Important Addresses and Phone Numbers in Immigration Law (18:XIV)|XIV. Contacts]]
:[[Important Addresses and Phone Numbers in Immigration Law (18:XIV)|XIV. Contacts]]
;Chapter Nineteen – Landlord and Tenant Law
;Chapter Nineteen – Landlord and Tenant Law
:[[The Residential Tenancy Act (19:I)|I. Residential Tenancy Act]]
:[[Introduction to Landlord and Tenant Law (19:I)|I. Introduction]]
:[[Tenancy Agreements (19:II)|II. Tenancy Agreements]]
:[[Governing Legislation in Landlord and Tenant Law (19:II)|II. Governing Legislation]]
:[[Moving In and Moving Out in Residential Tenancies (19:III)|III. Moving In and Moving Out]]
:[[The Residential Tenancy Act and Related Statutes (19:III)|III. Residential Tenancy Act & Laws]]
:[[Security Deposits in Residential Tenancies (19:IV)|IV. Security Deposits]]
:[[Tenancy Agreements (19:IV)|IV. Tenancy Agreements]]
:[[Repair and Service of Tenant’s Residence (19:V)|V. Repair and Service]]
:[[Moving In and Moving Out in Residential Tenancies (19:V)|V. Moving In & Moving Out]]
:[[Rent Increase in Residential Tenancies (19:VI)|VI. Rent Increase]]
:[[Security Deposits in Residential Tenancies (19:VI)|VI. Security Deposits]]
:[[Tenant’s Rights of Entry, Quiet Enjoyment, and Privacy (19:VII)|VII. Tenant's Rights]]
:[[Repair and Service of Tenant’s Residence (19:VII)|VII. Repair & Service]]
:[[Subletting and Assignment in Residential Tenancies (19:VIII)|VIII. Subletting and Assignment]]
:[[Rent Increase in Residential Tenancies (19:VIII)|VIII. Rent Increase]]
:[[Forced End of Tenancy (Termination and Eviction) (19:IX)|IX. Termination/Eviction]]
:[[Tenant’s Rights of Entry, Quiet Enjoyment, and Privacy (19:IX)|IX. Tenant's Rights]]
:[[Dispute Resolution in Residential Tenancies (19:X)|X. Dispute Resolution]]
:[[Subletting and Assignment in Residential Tenancies (19:X)|X. Subletting & Assignment]]
:[[Tenancies and the Common Law (19:XI)|XI. Common Law]]
:[[End of Tenancy (Termination and Eviction) (19:XI)|XI. Termination & Eviction]]
:[[Strata Law and Residential Tenancies of Strata Lots (Condominiums) (19:XII)|XII. Strata Law]]
:[[Dispute Resolution in Residential Tenancies (19:XII)|XII. Dispute Resolution]]
:[[Assisted and Supported Living Tenancies (19:XIII)|XIII. Assisted Living]]
:[[Tenancies and the Common Law (19:XIII)|XIII. Common Law]]
:[[Commercial Tenancies (19:XIV)|XIV. Commercial Tenancies]]
:[[Residential Tenancies in Strata Lots (Condominiums) (19:XIV)|XIV. Strata & Condos]]
:[[Tenancy and Mobile or Manufactured Homes (19:XV)|XV. Mobile Homes]]
:[[Assisted and Supported Living Tenancies (19:XV)|XV. Assisted Living]]
:[[Tenancy and Income Assistance (19:XVI)|XVI. Income Assistance]]
:[[Tenancy and Manufactured Homes (19:XVI)|XVI. Manufactured Homes]]
:[[Tenancies in Secondary or Illegal Suites (19:XVII)|XVII. Illegal Suites]]
:[[Guidelines and Resources for Landlord and Tenant Law (19:XVII)|XVII. Guidelines & Resources]]
:[[Residential Tenancy Forms (19:XVIII)|XVIII. Forms]]
:[[Governing Legislation and Resources for Landlord and Tenant Law (19:XIX)|XIX. Governing Legislation and Resources]]
;Chapter Twenty – Small Claims and the CRT
;Chapter Twenty – Small Claims and the CRT
:[[Introduction to Small Claims (20:I)|I. Introduction]]
:[[Introduction to Small Claims (20:I)|I. Introduction]]
Line 287: Line 282:
:[[Small Claims Default Order (20:VII)|VII. Default Order]]
:[[Small Claims Default Order (20:VII)|VII. Default Order]]
:[[How Small Claims Proceed (20:VIII)|VIII. How a Claim Proceeds]]
:[[How Small Claims Proceed (20:VIII)|VIII. How a Claim Proceeds]]
:[[Small Claims Applications and Procedures Pre-Trial (20:IX)|IX. Pre-Trial]]
:[[Small Claims Applications and Procedures Pre-Trial (20:IX)|IX. Pre-Trial Applications]]
:[[Small Claims Mediation (20:X)|X. Mediation]]
:[[Small Claims Mediation (20:X)|X. Mediation]]
:[[Small Claims Settlement Conferences (20:XI)|XI. Settlement Conferences]]
:[[Small Claims Settlement Conferences (20:XI)|XI. Settlement Conferences]]
:[[Small Claims Trial/Pre-Trial Conferences (20:XII)|XII. Trial/Pre-Trial Conferences]]
:[[Small Claims Trial and Pre-Trial Conferences (20:XII)|XII. Trial/Pre-Trial Conferences]]
:[[Small Claims Trial Preparation (20:XIII)|XIII. Trial Preparation]]
:[[Small Claims Trial Preparation (20:XIII)|XIII. Trial Preparation]]
:[[Small Claims Trials (20:XIV)|XIV. Trials]]
:[[Small Claims Trials (20:XIV)|XIV. Trials]]
Line 296: Line 291:
:[[Small Claims Appeals (20:XVI)|XVI. Appeals]]
:[[Small Claims Appeals (20:XVI)|XVI. Appeals]]
:[[Enforcement of a Small Claims Judgment (20:XVII)|XVII. Enforcement of a Judgement]]
:[[Enforcement of a Small Claims Judgment (20:XVII)|XVII. Enforcement of a Judgement]]
:[[LSLAP Program Information for Small Claims (20:XVIII)|XVIII. LSLAP Program Information]]
:[[Small Claims Registries (20:App A)|Appendix A: Registries]]
:[[Small Claims Registries (20:App A)|Appendix A: Registries]]
:[[Sample Demand Letter (20:App B)|Appendix B: Demand Letter]]
:[[Sample Demand Letter (20:App B)|Appendix B: Demand Letter]]
Line 308: Line 304:
:[[Small Claims Payment Hearing Checklist (20:App K)|Appendix K: Payment Hearing]]
:[[Small Claims Payment Hearing Checklist (20:App K)|Appendix K: Payment Hearing]]
:[[Small Claims Appeal (20:App L)|Appendix L: Appeal]]
:[[Small Claims Appeal (20:App L)|Appendix L: Appeal]]
:[[LSLAP File Administration Policy for Small Claims (20:App M)|Appendix M: LSLAP File Administration Policy]]
;Chapter Twenty One – Welfare Law
;Chapter Twenty One – Welfare Law
:[[Introduction to Welfare (21:I)|I. Introduction]]
:[[Introduction to Welfare (21:I)|I. Introduction]]
Line 317: Line 312:
:[[Hardship Assistance and Welfare (21:VI)|VI. Hardship Assistance]]
:[[Hardship Assistance and Welfare (21:VI)|VI. Hardship Assistance]]
:[[Welfare Overpayments and Fraud (21:VII)|VII. Overpayments and Fraud]]
:[[Welfare Overpayments and Fraud (21:VII)|VII. Overpayments and Fraud]]
:[[Welfare Rates and Payment Issues (21:VIII)|VIII. Payment Issues]]
:[[Welfare Rates and Payment Issues (21:VIII)|VIII. Rates and Payment Issues]]
:[[Additional Allowances and Welfare Benefits (21:IX)|IX. Additional Benefits]]
:[[Additional Allowances and Welfare Benefits (21:IX)|IX. Additional Allowances and Benefits]]
:[[Welfare and Health Supplements (21:X)|X. Health Supplements]]
:[[Welfare and Health Supplements (21:X)|X. Health Supplements]]
:[[Welfare Appeals (21:XI)|XI. Appeals]]
:[[Welfare Appeals (21:XI)|XI. Appeals]]
:[[Changes and New Benefits Due to COVID-19 Pandemic (21:XII)|XII. Changes Due to COVID-19]]
;Chapter Twenty Two – Strata Law
;Chapter Twenty Two – Referrals
:[[Introduction (22:I)|I. Introduction]]
:[[General Legal Help Resources (22:I)|I. General]]
:[[Governing Legislation for Strata Law (22:II)|II. Governing Legislation]]
:[[Family Law Resources (22:II)|II. Family Law]]
:[[The Strata Concept (22:III)|III. Strata Concept]]
:[[Residential Tenancy Resources (22:III)|III. Residential Tenancy]]
:[[The Strata Plan (22:IV)|IV. Strata Plan]]
:[[Human Rights Resources (22:IV)|IV. Human Rights]]
:[[Common Property and Common Assets (22:V)|V. Common Property and Assets]]
:[[Wills and Estates Resources (22:V)|V. Wills & Estates]]
:[[Governance of the Strata Corporation (22:VI)|VI. Governance]]
:[[Immigration and Refugee Resources (22:VI)|VI. Immigration & Refugee]]
:[[Strata Management (22:VII)|VII. Management]]
:[[Disability Resources (22:VII)|VII. Disability]]
:[[Strata Corporation Finances (22:VIII)|VIII. Finances]]
:[[Employment Resources (22:VIII)|VIII. Employment]]
:[[Collections by Strata Corporations (22:IX)|IX. Collections]]
:[[Debt Resources (22:IX)|IX. Debt]]
:[[Strata Corporation Bylaws and Rules (22:X)|X. Bylaws and Rules]]
:[[Aboriginal Resources (22:X)|X. Aboriginal]]
:[[Rentals and Short-Term Accommodation (22:XI)|XI. Rentals and Accommodations]]
:[[Police Complaints Resources (22:XI)|XI. Police Complaints]]
:[[Privacy (22:XII)|XII. Privacy]]
:[[Chinese Language Resources (22:XII)|XII. Chinese Language]]
:[[Insurance (22:XIII)|XIII. Insurance]]
:[[Other Resources (22:XIII)|XIII. Others]]
:[[Duty to Repair and Maintain (22:XIV)|XIV. Repair and Maintenance]]
:[[Strata Dispute Resolution (22:XV)|XV. Dispute Resolution]]
:[[Recourse to the Courts (22:XVI)|XVI. Recourse to the Courts]]
;Chapter Twenty Three – Referrals
:[[General Legal Help Resources (23:I)|I. General]]
:[[Family Law and Women's Resources (23:II)|II. Family Law & Women]]
:[[Residential Tenancy Resources (23:III)|III. Residential Tenancy]]
:[[Human Rights Resources (23:IV)|IV. Human Rights]]
:[[Wills and Estates Resources (23:V)|V. Wills & Estates]]
:[[Immigration and Refugee Resources (23:VI)|VI. Immigration & Refugee]]
:[[Disability Resources (23:VII)|VII. Disability]]
:[[Employment Resources (23:VIII)|VIII. Employment]]
:[[Debt Resources (23:IX)|IX. Debt]]
:[[Indigenous Resources (23:X)|X. Indigenous]]
:[[Police Complaints Resources (23:XI)|XI. Police Complaints]]
:[[Chinese Language Resources (23:XII)|XII. Chinese Language]]
:[[Other Resources (23:XIII)|XIII. Others]]
 


[[Category:Books|LSLAP Manual]]
[[Category:Books|LSLAP Manual]]

Latest revision as of 23:17, 3 September 2024

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LSLAP Manual

Law Students' Legal Advice Manual

Introduction
Acknowledgements
Chapter One - Criminal Law
I. Introduction
II. Governing Legislation and Resources
III. Etiquette
IV. Criminal Charges
V. Substantive Law
VI. Resolving Prior to Trial
VII. Pleading Not Guilty/Trial
VIII. Other Issues
IX. Charter of Rights and Freedoms
X. LSLAP Policies
XI. Information for LSLAP Students
XII. Etiquette for Law Students
XIII. Practice Recommendations
Appendix A: Initial Sentencing Position
Appendix B: Sample Information
Appendix C: Diversion Application
Appendix D: Sentencing Hearing
Appendix E: Trial Books
Appendix F: Glossary
Chapter Two - Youth Justice
I. Introduction
II. Governing Legislation and Resources
III. Criminal Offences: Youth Criminal Justice Act
IV. Provincial Offences: Youth Justice Act
Appendix A: Glossary
Chapter Three - Family Law
I. Introduction
II. Governing Legislation and Resources
III. Marriage
IV. Divorce
V. Uncontested Divorce
VI. Simple Divorce Procedure
VII. Alternatives to Divorce
VIII. Family Violence
IX. Assets
X. Spousal and Child Support
XI. Parenting Orders/Guardianship/Contact
XII. Children and the Law
XIII. Adoption
XIV. Name Changes
XV. Court Procedures
Appendix A: Glossary
Chapter Four - Victims
I. Introduction
II. Governing Legislation
III. Crime Victim Assistance Program
IV. Avenues to Address Crime
V. Victims of Sexual Assault
VI. Victims of Relationship Violence
VII. Abuse and Neglect of Seniors or Those with Disabilities
VIII. Victims of Human Trafficking
IX. Missing Persons and Abductions
X. Trauma Informed Practice and Restorative Justice
XI. Resources for Indigenous Victims
XII. Referrals and Follow-up
Chapter Five - Public Complaints
I. Introduction
II. Governing Legislation and Resources
III. Review of Administrative Decisions
IV. Privacy or Access to Information
V. Complaints Concerning Police Conduct
VI. Complaints against Security Guards
VII. The Right to Vote
VIII. Complaints and Appeals UBC
IX. Complaints and Appeals SFU
X. Complaints Against Other Colleges and Universities
XI. Complaints against Doctors
XII. Complaints against Lawyers
XIII. Complaints against other Professionals
XIV. LSLAP Program Information
Appendix A: Glossary
Appendix B: Sample Notice Letter
Chapter Six - Human Rights
I. Introduction
II. Governing Legislation and Resources
III. BC Human Rights Code
IV. Canadian Human Rights Act
V. BC Civil Rights Protection Act
VI. Rights of the Child
VII. LSLAP's Role in Human Rights Proceedings
VIII. Alternative Processes for Indigenous Complainants
IX. Online Mediations & Hearings
Chapter Seven - Workers' Compensation
I. Introduction
II. Governing Legislation, Policy & Guidelines
III. Introduction to Compensation Claims for Injured Workers
IV. LSLAP's Role at the Initial Decision Level
V. Limitation Periods and Timing of Decisions
VI. Making a Claim
VII. The Claim Acceptance Process
VIII. Worker Status
IX. Disability and Causation
X. Time Limits and Procedures
XI. Claim Benefits
XII. Appeals
XIII. Health and Safety Regulations
XIV. Assessments of Employers
XV. The WCB Fair Practices Office
Appendix A: Abbreviations
Appendix B: List of Cases
Appendix C: Referrals
Appendix D: Resources
Appendix E: Small Claims Flow Chart
Appendix F: Checklist for Interviews
Appendix G: Checklist for Appeals
Appendix H: Sample Authorization Form
Chapter Eight - Employment Insurance
I. Introduction
II. Governing Legislation and Resources
III. Qualifying for EI
IV. Types of Benefits
V. Benefit Period
VI. Quantifying Benefits
VII. Benefit Entitlement
VIII. Penalties, Violations, and Offences
IX. Keeping Out of Trouble
X. Timing for Reporting
XI. Overpayment and Collections
XII. Reconsideration
XIII. Social Security Tribunal
XIV. Appeals
XV. Judicial Review
XVI. LSLAP's Use of This Chapter
Appendix A: Initial Application Checklist
Chapter Nine - Employment Law
I. Introduction
II. Governing Legislation and Resources
III. Checklist
IV. Preliminary Matters
V. Employment Issues
VI. Remedies
VII. Strategies and Tips
Appendix A: Glossary
Chapter Ten - Creditors' Remedies and Debtors' Assistance
I. Introduction
II. Governing Legislation and Resources
III. Creditors' Remedies
IV. Debtors' Options
V. Dealing with Debt
Appendix A: Relevant Forms
Appendix B: Examination Checklist
Chapter Eleven - Consumer Protection
I. Introduction
II. Governing Legislation and Resources
III. Contracts for Sale of Goods
IV. Consumer Protection
V. Direct Sales
VI. Conditional Sales Contracts and Security Agreements
VII. Motor Dealer Act
VIII. Miscellaneous
IX. Forum of Redress
X. Checklist for Consumer Transactions
Chapter Twelve - Auto Insurance (ICBC)
I. Introduction
II. Governing Legislation and Resources
III. ICBC Enhanced Care System (Current Model)
IV. ICBC Enhanced Care System and Optional Insurance
V. Seeking Legal Counsel
VI. Disputes with ICBC
VII. When You Can Still Sue
VIII. ICBC's Autoplan Insurance System (Prior System)
IX. Limitation on Experts
X. Basic Compulsory Autoplan Coverage
Chapter Thirteen - Motor Vehicle Law
I. Introduction
II. Governing Legislation and Resources
III. At the Roadside
IV. Duties after a Collision
V. Violation Tickets
VI. Provincial Driving Offences
VII. Vehicle Impoundment
VIII. Superintendent of Motor Vehicle Prohibitions
IX. Alcohol and Drug Driving Offences
X. Federal Driving Offences
XI. Provincial Offence of Driving While Prohibited
XII. ICBC Breaches
XIII. Bicycles and Motor Assisted Cycles
XIV. LSLAP Program Information
Appendix A: Penalty Points and Fines
Chapter Fourteen - Mental Health Law
I. Introduction
II. Governing Legislation and Resources
III. Theory and Approach
IV. Legal Rights
V. Patient Admission
VI. Consent to Medical Treatment
VII. Involuntarily Admitted Patients
VIII. Mental Health Act and Youth
IX. Criminal Code
X. Complaints
XI. References
XII. LSLAP Program Information
Chapter Fifteen – Guardianship
I. Introduction
II. Governing Legislation
III. Mental Capacity
IV. Substitute Decision Making
V. Adult Guardianship
VI. Adult Abuse and Neglect
VII. Sources and Resources
Appendix A: EPOA
Appendix B: Decision Tree on Adult Abuse and Neglect
Chapter Sixteen – Wills and Estate Administration
I. Introduction
II. Governing Legislation and Resources
III. Making and Executing a Will
IV. Will Mistakes and Alterations
V. Court's Power
VI. Revocation
VII. Wills Variation Claims
VIII. Intestacy
IX. Property
X. Estate Administration
XI. Duties of a Personal Representative
XII. Taxation: RRSP & RRIF & TFSA
XIII. LSLAP Program Information
Appendix A: Will Instructions Questionnaire
Appendix B: Will Drafting and Execution Checklist
Appendix C: Glossary
Chapter Seventeen – Citizenship
I. Introduction
II. Governing Legislation and Resources
III. Who is a Canadian Citizen?
IV. Advantages & Responsibilities of Citizenship
V. Citizenship Grants
VI. Applying for Citizenship Grant
VII. Loss and Renunciation of Citizenship
VIII. Proof of Citizenship
IX. Search of Citizenship Record
X. Referrals
Chapter Eighteen – Immigration Law
I. Introduction
II. Governing Legislation and Resources
III. Immigration Players
IV. Categories of Persons under IRPA
V. Applying for Permanent Residency
VI. Identification for PR
VII. Immigration and Refugee Board
VIII. Loss of PR Status
IX. In-Canada Temporary Residence Matters
X. Removal Orders
XI. Appeals
XII. Offences
XIII. Immigration Issues at Sentencing
XIV. Contacts
Chapter Nineteen – Landlord and Tenant Law
I. Introduction
II. Governing Legislation
III. Residential Tenancy Act & Laws
IV. Tenancy Agreements
V. Moving In & Moving Out
VI. Security Deposits
VII. Repair & Service
VIII. Rent Increase
IX. Tenant's Rights
X. Subletting & Assignment
XI. Termination & Eviction
XII. Dispute Resolution
XIII. Common Law
XIV. Strata & Condos
XV. Assisted Living
XVI. Manufactured Homes
XVII. Guidelines & Resources
Chapter Twenty – Small Claims and the CRT
I. Introduction
II. Governing Legislation and Resources
III. Do You Have a Claim?
IV. Choosing the Proper Forum
V. Starting a Claim
VI. Responding to a Claim
VII. Default Order
VIII. How a Claim Proceeds
IX. Pre-Trial Applications
X. Mediation
XI. Settlement Conferences
XII. Trial/Pre-Trial Conferences
XIII. Trial Preparation
XIV. Trials
XV. Costs and Penalties
XVI. Appeals
XVII. Enforcement of a Judgement
XVIII. LSLAP Program Information
Appendix A: Registries
Appendix B: Demand Letter
Appendix C: Notice of Claim
Appendix D: Reply to Claim
Appendix E: Glossary
Appendix F: Limitation Periods
Appendix G: Causes of Action
Appendix H: Court Fees
Appendix I: Tribunal Fees
Appendix J: Settlement Conference
Appendix K: Payment Hearing
Appendix L: Appeal
Chapter Twenty One – Welfare Law
I. Introduction
II. Governing Legislation and Resources
III. Eligibility
IV. Special Situations
V. Eligibility Factors
VI. Hardship Assistance
VII. Overpayments and Fraud
VIII. Rates and Payment Issues
IX. Additional Allowances and Benefits
X. Health Supplements
XI. Appeals
Chapter Twenty Two – Strata Law
I. Introduction
II. Governing Legislation
III. Strata Concept
IV. Strata Plan
V. Common Property and Assets
VI. Governance
VII. Management
VIII. Finances
IX. Collections
X. Bylaws and Rules
XI. Rentals and Accommodations
XII. Privacy
XIII. Insurance
XIV. Repair and Maintenance
XV. Dispute Resolution
XVI. Recourse to the Courts
Chapter Twenty Three – Referrals
I. General
II. Family Law & Women
III. Residential Tenancy
IV. Human Rights
V. Wills & Estates
VI. Immigration & Refugee
VII. Disability
VIII. Employment
IX. Debt
X. Indigenous
XI. Police Complaints
XII. Chinese Language
XIII. Others