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Difference between revisions of "Governing Legislation and Resources for Consumer Protection (11:II)"

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A list of resources which clients might find useful:
A list of resources which clients might find useful:


'''Consumer Protection BC (previously the Business Practices and Consumer Protection Authority)'''  
'''Consumer Protection BC (CPBC)'''  


Toll-free: 1-888-564-9963                                           
Toll-free: 1-888-564-9963                                           
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Website: http://www.consumerprotectionbc.ca
Website: http://www.consumerprotectionbc.ca


*Consumer Protection BC operates at arm’s length from government and has responsibility for a range of licensing, inspection, investigation, and enforcement activities. If consumer protection legislation appears to have been violated, the aggrieved party can phone Consumer Protection BC to report the infraction. This office has a mandate to receive and act on consumer complaints generally.  
*Consumer Protection BC operates at arm’s length from government and has responsibility for a range of licensing, inspection, investigation, and enforcement activities. If consumer protection legislation appears to have been violated, the aggrieved party can phone CPBC to report the infraction. This office has a mandate to receive and act on consumer complaints generally.  


NOTE: This is the office to contact to seek action by the Director under the statutory causes of action found in consumer protection legislation.
NOTE: This is the office to contact to seek action by the Director under the statutory causes of action found in consumer protection legislation.
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