Governing Legislation and Resources for Public Complaints (5:II)

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This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on July 8, 2023.



A. Review of Administrative Decisions

1. Legislation

Federal Courts Act, RSC 1985, c F-7.
Judicial Review Procedure Act, RSBC 1996, c 241.

2. Resources

B. Privacy or Access to Information

1. Legislation

Access to Information Act, RSC 1985, c A-1.
Freedom of Information and Protection of Privacy Act, RSBC 1996, c 165.
Personal Information Protection and Electronic Documents Act, SC 2000, c 5.
Privacy Act, RSBC 1996, c 373.
Privacy Act, RSC 1985, c P-21.

2. Resources

BC Freedom of Information and Privacy Association

Online Website
Email: fipa@fipa.bc.ca
Address PO Box 8308 Victoria Main
Victoria, BC, V8W 3R9
Phone (604) 739-9788
Fax: (604) 739-9788


BC Civil Liberties Association

Online Website
Email: info@bccla.org
Address 306 - 268 Keefer Street
Vancouver, BC, V6A 1X5
Phone (604) 687-2919
Toll-Free:1-855-556-3566
Fax: (604) 687-3045


Office of the Information and Privacy Commissioner for British Columbia

Online Website
Email: info@opic.bc.ca
Address Mailing address: P.O. Box 9038, Stn. Prov Gov.,
Victoria, BC, V8W 9A4
Street address: 4th Floor, 947 Fort Street
Victoria, British Columbia, V8W 9A4
Phone (250) 387-5629
Toll-free: call Service BC at 1-800-663-7867 and request transfer to (250) 387-5629


Office of the Privacy Commissioner of Canada

Online Website
Address 30 Victoria Street
Gatineau, QC, K1A 1H3
Phone (819) 994-5444
Toll-Free: 1-800-282-1376
TTY: (819) 994-6591


C. Complaints about Police Conduct

1. Legislation

Police Act, RSBC 1996, c 367.
Royal Canadian Mounted Police Act, RSC 1985, c R-10.

2. Resources

BC Civil Liberties Association

Online Website
Email: info@bccla.org
Address 306 - 268 Keefer Street
Vancouver, BC, V6A 1X5
Phone (604) 687-2919
Toll-Free: 1-855-556-3566
Fax: (604) 687-3045


Pivot Legal Society

Online Website
Address 312 Main St.
Vancouver, BC, V6A 282
Phone (604) 255-9700
Fax: (604) 255-1552


Office of the Police Complaint Commissioner

Online Website
Email: info@opcc.bc.ca
Address 5th Floor, 947 Fort Street
P.O Box 9895 Stn Prov Govt.
Victoria, BC, V8W 9T8
Phone (250) 356-7458
Toll-free: 1-877-999-8707
Fax: (250) 356-6503


Civilian Review and Complaints Commission for the RCMP

Online Website
To use the online complaint form, click on the “Make a Complaint” link
Email: complaints@crcc-ccetp.gc.ca
Address P.O. Box 1722, Station B
Ottawa, Ontario K1P0B3
Phone Toll-free: 1-800-665-6878
Fax: (613) 952-8045


D. The Right to Vote

1. Legislation

Canada Elections Act, SC 2000, c 9
Election Act, RSBC 1996, c 106
Local Government Act, RSBC 2015, c 1
Vancouver Charter, SBC 1953, c 55

2. Resources

Elections British Columbia

Online Website


Elections Canada

Online Website



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